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Caffe Sidoli’s

+44 1656 660568
75, Derwen, Bridgend CF32 9SU United Kingdom of Great Britain and Northern Ireland
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Caffe Sidoli’s

Caffe Sidoli's place, based on the comments provided, has a mix of strengths and weaknesses. This analysis will explore these aspects in greater detail to provide a comprehensive understanding of the establishment.
Starting with the strengths, one common positive aspect mentioned in the comments is the taste and quality of the food and beverages. The custard slice and coffee were described as tasty, fresh, and excellent. The coffee was particularly praised, with one comment stating that it was excellent. This indicates that Caffe Sidoli's is able to deliver delicious and satisfying food and drinks to its customers.
Another strength highlighted in the comments is the friendliness and politeness of the staff. Multiple comments mention the staff being lovely and providing excellent service. This positive customer service experience is crucial in creating a welcoming and enjoyable atmosphere for customers.
The convenience of the location is also considered a strength, with one comment mentioning that they often stop by when visiting McArthur Glen. This indicates that Caffe Sidoli's is well-positioned to attract customers due to its proximity to other popular destinations.
Moving on to the weaknesses, one aspect that was repeatedly mentioned in the comments is the cleanliness of the establishment. The comments mention dirty tables, unclean glasses, and even a table being wiped onto the floor. This lack of cleanliness can be off-putting for customers and negatively impact their dining experience. It is crucial for the management of Caffe Sidoli's to address these cleanliness issues promptly to maintain customer satisfaction.
Another weakness mentioned in the comments is the layout of the cafe. One customer describes it as poorly laid out, with an awkward bottleneck near the ordering area and kitchen entrance. This can create a crowded and congested atmosphere, making it uncomfortable for both customers and staff. Improving the layout and flow of the cafe could enhance the overall dining experience.
The speed of service was also a concern raised by some customers. One comment mentioned a long wait for food, while another stated that the staff were not busy despite the slow service. These comments highlight a potential issue with efficiency and promptness in serving customers. Addressing this issue would help to ensure that customers receive their orders in a timely manner.
Another weakness raised in the comments is the quality of the food. One customer described it as basic, while another found the coleslaw unappetizing. These comments suggest that there may be room for improvement in terms of the variety and taste of the food offered at Caffe Sidoli's.
In terms of ambiance, one comment mentioned that the noise from the coffee grinder and food processor was too loud. This could negatively affect the overall dining experience, as excessive noise can be disruptive and make it difficult for customers to have conversations. Taking measures to reduce noise levels would be beneficial.
Based on the comments provided, it can be concluded that Caffe Sidoli's has strengths in terms of its food and drink quality, as well as its friendly staff. However, there are weaknesses concerning cleanliness, layout, speed of service, and the quality of some food items. Addressing these weaknesses would improve the overall customer experience and potentially attract more customers to the establishment.


Best TL Reviews

Gruß aus Deutschland
Stopped for coffee and custard slice, the custard slice was very tasty and fresh. Coffee was good. Staff were lovely, friendly and polite. The only downside was it was so busy inside that we had to sit outside and despite being by the window with covers we were still getting drips of rain on us....and the coffee went cold quick.
Glass I was given was not clean, thankfully I ordered a can so drank out of that. Tables were dirty, but quickly cleaned. The table in front of us was cleaned off, and just wiped onto the floor. I can appreciate it's a busy Saturday afternoon but the tables and floors must be clean.
Sadly the coffee was so strong I could have stood my spoon up in it, even though my husband had requested just 1 shot of coffee! The coffee was not hot, barely warm. And the tables weren't cleaned, and the staff weren't at all busy at that time.
Okay, but wouldn't rush back or recommend. Starting with the basics, poorly laid out cafe with an awkward bottleneck at the ordering side of the service desk next to both the entrance to the kitchen and cutlery/consumables unit.
In a nutshell, the drinks are a decent standard (that you would expect from most local cafes). Food is basic with an unreasonable wait for basic cuisine and sandwich/panini served with coleslaw that I can only liken to baby vomit. Not appetizing in the slightest and not worth the price tag.
Ambience is completely off and coffee grinder and food processor (for the iced frappes) is way too loud.
Overall, not impressed and would not return.
Queued for food, asked for what they have, but they couldn't give us a menu! Had to go back to our table and download one! Then we had to queue again and finally wait too long for not a good standard of food. Would have given smaller score but the coffee was excellent!
Excellent staff and service pop in here whenever we're at mcarthur Glen I'm wondering if the name is that of sidoli,s ice cream family quite a legend in there own rights ????
Had to clean my own table and take a tray full to the kitchen. That said, coffee was lovely.

Place Pictures

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Caffe Sidoli’s Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Coffee
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location