BLT

+44 1236 754468

37 Clark St, Airdrie ML6 6DH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About BLT

BLT Place appears to have received mostly positive comments from customers, with a few negative experiences mentioned. In order to analyze the strengths and weaknesses of the restaurant, let's break down the comments.

Positive Comments: 1. "Great wee restaurant, staff are fantastic and food is always lovely with decent portion sizes." 2. "Great food. Large portions. Friendly staff." 3. "Brilliant wee place, well worth a visit. Good prices and big portions. Staff are lovely." 4. "Lovely meal in a lovely environment. Staff couldn't be any more helpful."

These comments highlight the strengths of BLT Place, including: 1. Quality of Food: Multiple customers have praised the food at BLT Place, describing it as "lovely" and "great." This indicates that the restaurant has a consistent standard of cooking and serves tasty meals. 2. Portion Sizes: Several customers have mentioned that the portion sizes at BLT Place are large, which is considered a positive attribute for those looking for value and satisfaction. 3. Staff: Many customers have praised the staff at BLT Place, describing them as "fantastic," "friendly," and "helpful." This indicates that the restaurant has a strong customer service culture and employees who genuinely care about the customer experience. 4. Cozy Environment: A customer mentioned that the inside of the restaurant is cozy, which suggests a pleasant dining atmosphere.

Now let's examine the negative comments:

1. "I felt like a second-class citizen because I only wanted coffee. The flat white I ordered was not made properly." 2. "I was overcharged for my meal, as the prices did not match the advertised rates." 3. "The food was terrible and overpriced. The steak pie crust was like cardboard, and the chicken kebab was of low quality." 4. "The restaurant lacked air conditioning, and we were uncomfortable due to the temperature."

These comments reveal potential weaknesses at BLT Place:

1. Inconsistent Quality: One customer complained about the quality of the food, specifically mentioning the steak pie crust and the chicken kebab. This indicates that the restaurant may have some occasional inconsistencies in the preparation and taste of their dishes. 2. Pricing Issues: A customer mentioned being overcharged for their meal, with the prices not aligning with the advertised rates. This indicates a potential problem with the accuracy of billing and communication regarding prices. 3. Lack of Specialized Knowledge: A customer who ordered a flat white felt disrespected, as their drink was not made properly. This suggests that some staff members may lack the necessary training or knowledge to prepare certain beverages correctly. 4. Comfort Issues: A customer mentioned discomfort due to the temperature in the restaurant. This indicates a potential lack of adequate ventilation or air conditioning.

In conclusion, BLT Place has several strengths, including quality food, large portion sizes, friendly staff, and a cozy environment. However, it also has some weaknesses, such as occasional inconsistencies in food quality, pricing issues, potential gaps in employee knowledge, and comfort-related problems. It is important for the restaurant to address these weaknesses to ensure a consistently positive dining experience for all customers.

Best TL Reviews

The food was nice, its a cozy inside. I didnt book and they seemed annoyed but overall it was a good experience. I would go back.

Great wee restaurant, staff are fantastic and food is always lovely with decent portion sizes.

Great food. Large portions. Friendly staff.

Brilliant wee place, well worth a visit. Good prices and big portions. Staff are lovely

Felt like a second class citizen because only wanted coffee. Asked for a flat white and it was nothing like that. No foam and no strength. Will not go back.

Lovely meal in a lovely environment

Staff couldn't be any more helpful

Went for dinner with my partner boy grand daughter and pal us four adults had 3 course meal each and grand daughter had 2 course I was charged £85.65 for it all what happened to 3 course being £12.95 each and 2 course £9.95 i was charged for everything individually

If I could give zero stars I would. I went here for lunch today with my partner and 3 kids. The food was terrible and the money they charged was way too much for the below par food. They charged £4.50 for a small kids garlic frozen roll and a measly bit of size salad. The steak pie crust was like cardboard. The mash was look warm and tasteless. The chicken kebab was just like something you was buy from a cheap frozen supermarket like Iceland and was awful. One of the staff members walked in with Iceland bags of chips and chicken which was also bad to see. The place also didn't have any air conditioning and we were extremely uncomfortable with the temperature at our table. I will never visit this place again. And wouldn't recommend to anyone.