Quick Facts About Wawelski Polish Delicatessen
Wawelski Polish Delicatessen has a number of strengths based on the comments provided. Firstly, customers praise the variety of products available in the store. This indicates that the deli offers a wide range of Polish delicacies, including fresh cheese from both cows and goats, as well as fresh fruits and vegetables. Having a diverse selection of products can attract a larger customer base and cater to different preferences.
The store is also described as a lovely shop where customers would like to buy endless products. This suggests that the physical ambiance of the store is pleasant and appealing to customers. A visually appealing store can create a positive shopping experience and encourage customers to spend more time in the store, potentially leading to increased sales.
Additionally, friendly staff members are mentioned in multiple comments. Friendly staff can contribute to a positive shopping experience and create a welcoming atmosphere for customers. Good customer service can lead to customer loyalty and positive word-of-mouth recommendations, which can benefit the business in the long run.
However, there are also a number of weaknesses identified in the comments. One customer complained about the inability to read the labels as they are in Polish. While this may not be a significant issue for everyone, it could potentially deter customers who do not speak or understand the language from purchasing certain products. Providing translated labels or offering assistance in understanding the products could improve the shopping experience for non-Polish-speaking customers.
Another customer expressed dissatisfaction with the customer service at the meat section. They felt ignored and claimed that the staff did not accommodate customers from different cultures. Poor customer service can lead to negative experiences and drive customers away from the store. It is important for the store to address and improve upon any issues related to customer service to ensure customer satisfaction.
Furthermore, one customer had a particularly negative experience regarding being double charged for goods. They were met with unhelpful and unapologetic staff members who initially refused to address the issue. This incident highlights a lack of professionalism and care for the customer. Instances such as this can severely damage the store's reputation and discourage customers from returning.
In conclusion, Wawelski Polish Delicatessen has strengths such as a variety of products, fresh cheese from cows and goats, and a visually appealing store. Additionally, friendly staff members are a positive attribute. However, weaknesses include difficulties for non-Polish-speaking customers, poor customer service at the meat section, and a specific incident of unhelpful and unprofessional behavior from staff. It is crucial for the store to address these weaknesses and make improvements to maintain customer satisfaction and loyalty.
Best TL Reviews
Quite a variety of products. I can't read the labels as they are in polish but I can guess sometimes what it is.
Fresh cheese from cow and goats. Fresh fruits and vegetables.
Lovely shop where I would like to buy an endless products.
Very nice selection if that's what you're looking for and friendly staff
Dno 3 Panie za ladą telefon i pogaduszki gdy poprosiłam o pomoc w pakowaniu moich zakupów z obrazą odmówiono mi więc podziękowałam i sama spakowałam. Jedna z pań błąd włosy była strasznie nie miła. Kurz na półkach i sloikach ale personel dostaję wypłatę szok szok !!!! Nie polecam nikomu!!!!
Really poor customer service. we were waiting 10 min at meat section and when ask 2 ladies they said queue is from another side where is cheese section. That happen when served 5 customers before us. No sign either, as normally when buying meat stay where is meat. obviously need to choose what to buy. Totally ignoring customers from different cultures customers. Shame for them. Not shopping anymore there. 17.00 o'clock last Saturday. Not busy time.
Super, mega pozytywne widoczne zmiany od kilku miesięcy, zaopatrzenie wzorowo????
Good range of products. Friendly staff !
Great shop with a great selection of polish foods lovely to have it In the area to be able to still enjoy the quality I have become accustomed too after living in poland for nearly 4 years. I can still get all I enjoyed
Had an awful experience. I was double charged for goods and showed my bank statements to proof the matter. I was told by the staff lady that they would need to check CCTV still due to be not sure of the case. I left my details for them to contact me back and they never got bothered to call me for any update.i decided to come back to the shop for the second time and found the staff that initially served me. This girl states that she did not remember if the money gone through. The latter lady stated to going around with this matter and stated the hat her boss did not receive the payment for me. They kept refusing and when I stated that I was going to report them the quickly rushed to the counter and refunded me the cash. This lady was very rude and unapologetic. Threw the money over the counter and left. As a regular costumer they had no regard and treated me awfully. Would definitely not come back here again.
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Wawelski Polish Delicatessen Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 07:00 AM - 09:00 PM |
|---|---|
| Tuesday | 07:00 AM - 09:00 PM |
| Wednesday | 07:00 AM - 09:00 PM |
| Thursday | 07:00 AM - 09:00 PM |
| Friday | 07:00 AM - 09:00 PM |
| Saturday | 07:00 AM - 09:00 PM |
| Sunday | 09:00 AM - 07:00 PM |
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