Quick Facts About Westminster Hotel
The comments about the Westminster Hotel provided a mix of positive and negative feedback. In analyzing these comments, it is possible to identify the strengths and weaknesses of the hotel.
Strengths:
1. Cleanliness: One comment highlighted that the hotel was absolutely spotless. This indicates that the staff maintains high standards of cleanliness, which is a strength for the hotel.
2. Welcoming and helpful staff: Multiple comments praised the staff and owners for being welcoming, helpful, and friendly. This is an important strength as it contributes to a positive guest experience and can make guests feel more comfortable and appreciated.
3. Good location: The hotel is mentioned to be close to the town center and right on the front in Rhyl. This convenient location is a strength as it allows guests to easily access various amenities and attractions in the area.
4. Renovation efforts: One comment mentions that the hotel has been undergoing renovations. This indicates that the management is investing in improving the hotel's facilities and appearance, which is a positive aspect for guests.
5. Dog-friendly policy: The hotel is praised for being dog-friendly, which is an advantage for pet owners who want to travel with their pets.
6. Family-friendly: One comment mentions that the staff and owners made a difficult situation for a large family more manageable. This indicates that the hotel is accommodating to families and can provide a comfortable stay for them.
Weaknesses:
1. Outdated and poorly maintained rooms: One comment suggests that the rooms are in poor condition and not modern. This is a weakness as it indicates a lack of maintenance and investment in updating the facilities.
2. Unpleasant odor: Another comment mentions that the hotel often smells and is filled with homeless drug users. This is a significant weakness as it suggests a lack of cleanliness and a potentially unsafe environment.
3. Lack of soundproofing: One comment mentions that the rooms are not soundproofed, which can be disruptive and negatively impact the quality of sleep for guests.
4. Limited parking: It is mentioned that the hotel does not have sufficient parking and guests may need to use pay and display parking nearby. This can be inconvenient for guests, especially those with heavy luggage or mobility issues.
5. Safety concerns: One comment mentions that the hotel had poor safety conditions, including expired PAT tests and a sash window falling on a guest. This is a significant weakness as it indicates a lack of attention to safety protocols and guest well-being.
6. Mediocre food: One comment mentions that the food at the hotel was mediocre, and no tea was provided with the evening meal. This is a weakness as it suggests a subpar dining experience for guests.
Overall, the strengths of the Westminster Hotel include cleanliness, helpful staff, good location, ongoing renovations, dog-friendly policy, and family-friendly atmosphere. On the other hand, the weaknesses include outdated and poorly maintained rooms, unpleasant odor, lack of soundproofing, limited parking, safety concerns, and mediocre food.
Best TL Reviews
Sehr marode Zimmer und unmodern. Frühstück war in Ordnung.
I can't say enough good things about the Westminister hotel in rhyl. The place was absolutely spotless. The staff and owners were so welcoming and helpful. They really could not do enough for you day or night.
Despite being so close to the town centre the hotel was always quiet and the staff and owners maintained the outside as well as inside. I stayed there with my 6 children while heavily pregnant with baby number 7. The staff and owners made what was a really difficult situation for my family a lot easier than it could have been. I 100% reccomend staying here the service is brilliant!!!! I would give it 10 stars if Google would let me
Seems to be full of homeless druggys always stinks. Avoid..
A great dog friendly hotel right on the front in Rhyl great friendly staff and you can see they have been giving it a make over...... Next time would be good for comfy beds and try to sound proof the rooms!!!!!! Impossible task........ otherwise myself and the family had a fab time. The hotel doesn't have enough parking but if you can get on it the pay and display behind is best. The is a good hotel great value very spacious rooms continue the good work we will come and see you again soon.
My stay at this hotel was nearly 2 years ago, so conditions might have changed.
However the stay at this hotel was so dramatically bad that it bears putting on here.
The hotel was very shabby and the safety was very poor. We found appliances with expired PAT tests, but worst of all a sash window fell on and broke my fiancee's fingers. This had to go to court to get settled. The blase attitude to safety and customer well being is appalling.
Credit to most of the staff, everyone bar the Manager was amicable and pleasant. Shame the manager is so patronising.
For your own safety, stay away.
Classified as a budget hotel. Very clean and all amenities available. Comfortable. No complimentary toiletries but not detrimental to facilities. Meals ok. Good selection for each course. Want a budget hotel then would recommend. On see front. Lift available to 3 floors. Staff very friendly, efficient. Family run concern as I understand it.
Amazing Hotel which we have stayed at for 15 years plus and our dog recently. The staff are amazing and very helpful and a pleasure to know old and new staff over the years. See amazing changes also while renovating the hotel. Worth a stay for a short weekend or more....and I don't have to cook breakfast which is a added bonus too!
Told our room was on floor3 then we had to carry our cases up another flight of stairs. Beds lumpy, no heating, pillows flat,shower cubicle minute and no room between the toilet and sink. Food mediocre. No tea provided with evening meal. Staff very nice though
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