Shawarma King

+44 1925 900053

117 Orford Ln, Warrington WA2 7AR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Shawarma King

Strengths:

1. Good-tasting shawarma: Many customers comment that the shawarma at Shawarma King is delicious. It is described as above average and one of the best some have had. This indicates that the quality of the food is a strength of the restaurant.

2. Friendly and down to earth people: Several customers mention that the owner and staff at Shawarma King are kind and friendly. This positive interaction contributes to a pleasant dining experience and enhances the reputation of the restaurant.

3. Halal options: The fact that Shawarma King serves halal chicken shawarma is seen as a strength by some customers. This caters to a specific dietary preference and attracts customers who are looking for halal food options.

4. Fair prices: Many customers find the prices at Shawarma King to be fair. This indicates that the restaurant offers good value for money, which can be a significant strength for attracting and retaining customers.

5. Unique tandoor oven wrap: One customer mentions that the chicken wrap at Shawarma King is made in a tandoor oven, which is not commonly found. This unique offering sets the restaurant apart from others and can be seen as a strength.

Weaknesses:

1. Inconsistent portion sizes: Some customers complain that the portion sizes at Shawarma King have become smaller under the new ownership. This inconsistency in portion sizes can be a significant weakness as it can lead to dissatisfaction among customers who feel they are not getting what they paid for.

2. Issues with correct change: Multiple customers report instances where they did not receive the correct change. While the issue was resolved in most cases, it highlights a weakness in the restaurant's cash handling and counting practices. This can create mistrust and inconvenience for customers.

3. Aggressive staff and poor customer service: A few customers mention encountering rude and confrontational behavior from the staff at Shawarma King. This negative experience reflects poorly on the restaurant's customer service and can deter customers from returning.

4. Accusations of overcharging: Some customers accuse Shawarma King of charging more than the prices listed on the board. This suggests a lack of transparency and raises concerns about the restaurant's pricing practices. It also indicates that some customers feel deceived or taken advantage of, which can harm the restaurant's reputation.

5. Complaints about food quality: Several customers criticize the food at Shawarma King, describing it as rancid or tasting like old oil. These comments suggest that there may be issues with food preparation or ingredient quality, which can severely impact the restaurant's reputation and customer satisfaction.

In conclusion, Shawarma King has several strengths, such as good-tasting food, friendly staff, fair prices, and unique offerings. However, there are weaknesses in inconsistent portion sizes, issues with correct change, aggressive staff, accusations of overcharging, and complaints about food quality. Addressing these weaknesses can help the restaurant improve its overall customer experience and reputation.

Best TL Reviews

The chicken shawarma is not as good as the lamb. It tastes reasonably good, above average for sure. I was a little worried when I read in these reviews that they don't give the correct change back... and indeed the guy almost didn't give me the correct change but had a second count and corrected himself before I had to say anything... I'll be giving them the exact amount in cash next time since they struggle to count.

Amazing shawarma, very kind and down to earth people; the large chicken shawarma was one of the best I’ve had and it’s also halal. The chips were decent, mine were a bit soggy because it sat in my bag for some time

Great food and decent takeaway. Owner was very friendly and I am impressed!

They charged me more monay compared with the prices on the board. When I told them they starting screaming and shouting. Just like all the thief's when they get caught. For less money you can buy better food with nicer staff. Bad food even worse staff and service.

They should sort out their portion sizes!! I remember years ago when there was another owner and you'd order large shawarma it was actually large, but this new bold guy seems to be tight!

Had a pizza and small chicken wrap and both were good and the price was fair. Wrap made in the tandoor oven which for me is not something I come across often. Friendly staff too.

They should change the name to king of thiefs. If you order a small portion youl get a very small portin and they charge you the price for a large one. Check the reviews there ore other's complaining about the same thing. The food is rancid,

Horrible staff, disgusting food and worst of all they even try to steal from you. Check your change, the do daytime robbery. And when confronted they get aggressive and threatening. And the food has a taste of old oil. I had to trow it in the bin.