Spring House Chinese Takeaway

+44 116 288 1881

41A Manor St, Leicester, Wigston LE18 2BS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Spring House Chinese Takeaway

Spring House Chinese Takeaway has received a mix of positive and negative comments, which provide insight into its strengths and weaknesses.

Starting with the strengths, many customers praise the quality and taste of the food. Commenters describe it as "awesome," "delicious," and "simply delicious." The shredded chicken (Hot and Spicy) is specifically mentioned as the best dish. The portions are also commendable, with customers appreciating the generous serving sizes. The fact that the food is always hot and freshly made is another strength mentioned by customers. Additionally, the inclusion of plenty of vegetables and meat/prawns in dishes like chow mein is highly valued by customers.

The new owners of Spring House Chinese Takeaway receive positive feedback and are credited with setting a new standard for Chinese takeaways in Wigston. Customers express their loyalty to the establishment and claim they won't go anywhere else now. This suggests that the new owners have brought positive changes to the business, indicating competence and success in managing the takeaway.

Reliable service and quick delivery are also noted as strengths. Customers appreciate the promptness and efficiency of the service, particularly when it comes to home delivery. Good customer service is mentioned by a few commenters, with specific praise given to a lady working at the takeaway who is described as lovely.

Moving on to the weaknesses, one recurring issue is the outdated menu on the website. Customers complain that it displays incorrect prices and opening times, which can lead to confusion and inconvenience. This suggests a lack of attention to detail and may deter potential customers from ordering from the takeaway.

Several customers mention poor food quality and taste during their most recent visits. One person specifically criticizes the luke-warm and greasy nature of their meal, as well as the poor quality of the chips. This inconsistency in food quality raises concerns about the overall standard and reliability of Spring House Chinese Takeaway's food preparation.

Customer service also appears to be a weakness based on feedback. One commenter recounts a negative experience with poor phone etiquette, describing a situation in which they were not taken seriously and felt overlooked as a customer. Another commenter mentions a similar issue, with the person on the phone trying to overcharge them. These instances suggest a lack of professionalism and attentiveness when it comes to communication and customer service skills.

In conclusion, Spring House Chinese Takeaway has strengths in terms of the taste and quality of their food, generous portion sizes, reliable service, and quick delivery. The new owners receive praise for setting a higher standard in the area. However, weaknesses include an outdated menu on the website, inconsistent food quality, and complaints regarding poor phone etiquette and customer service. Spring House Chinese Takeaway should address these weaknesses in order to maintain and enhance its reputation.

Best TL Reviews

Wow wow wow … awesome food, probably the best take out food I’ve had so far. Great portions, food was hot and really tasty. The shredded chicken (Hot and Spicy) is just the best !

I don’t know if the takeaway has changed hands but it’s nothing like it was. The Menu on the website is an old one showing the wrong prices and opening times.

I collected our meal, it was luke warm and greasy. The chips were awful.

In fact the best thing was the prawn crackers! Definitely won’t bother again.

The new owners have set the bar in Wigston for Chinese takeaway and don’t go anywhere else now.

Used to enjoy this place and then I got poor phone etiquette. They answered the phone didn't say a word and were too busy speaking to someone else, a minute later they gave me a vague hello. Wasn't bothered to take the order seriously so lost me as a customer. Shame really as food previously has been good..

Always love the food from here although the last time i tried to order the guy on the phone tried to charge me £6 more than what i normally pay for the same order i always have

Amazing! We come here very often and the food is always hot and freshly made and simply delicious! The lady working there is lovely, great customer service ! You always get prawn crackers no matter what you order and portions are big! I love that they add loads of veg too to everything and plenty of meat/ prawns in their chow mein! No wonder it's always busy!

Probably the best Chinese takeaway in Leicester, reliable service, always superb food and quick delivery

Good service. Food prices Good. Tasty food.