Willow Wood Hospice Furniture P.A.D. Shop

+44 161 330 7445

15 Shepley St, Stalybridge SK15 2AH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Willow Wood Hospice Furniture P.A.D. Shop

Willow Wood Hospice Furniture P.A.D. Shop is praised for its welcoming and friendly staff, as well as its lovely café and reasonable prices. The shop offers a wide selection of toys, clothes, furniture, and books, catering to different needs and preferences. Additionally, the shop provides a delivery service, which is seen as helpful, although there are concerns about the handling of purchased items by the delivery drivers.

One significant strength of Willow Wood Hospice Furniture P.A.D. Shop is the welcoming and friendly nature of its staff. Customers appreciate the politeness and helpfulness of the employees, making their shopping experience more enjoyable. The staff's approach towards customers, especially families with children, is highly praised. The positive interactions with staff contribute to a pleasant atmosphere and encourage customers to visit repeatedly.

The café in the shop is another strength mentioned in the comments. Customers appreciate the reasonable prices and the variety of options available, including snacks, meals, coffees, and cakes. The affordable prices make the café an attractive place to relax and enjoy refreshments. Furthermore, having a café in the shop provides an additional source of revenue for the charity, helping to support the hospice.

The selection of items is highlighted as a strength, offering a wide range of products, including toys, clothes, furniture, and books. This variety appeals to different customers with different needs and preferences. The availability of inexpensive furniture is particularly emphasized, with reasonable prices that reflect the furniture's condition. The presence of sofas, beds, and TVs at cheap and reasonable prices makes the shop a potential first choice for those looking to furnish their homes affordably.

Additionally, the shop offers a delivery service, which is seen as immensely helpful. The convenience of having purchases delivered to customers' homes is appreciated. While there might be a nominal charge for the delivery service, it is considered worthwhile for the convenience it provides. This service adds value to customers' shopping experience, particularly for those who may not have the means to transport large items themselves.

One weakness mentioned in the comments is the concern about the handling of purchased items by the delivery drivers. It is stated that the delivery drivers don't appear to care about how they handle the items. This lack of care can be detrimental to the condition of the purchased goods and potentially diminish the positive experience of customers. It is crucial for the shop to address this concern to ensure customer satisfaction and maintain the reputation of providing quality furniture.

In terms of customer experiences, one comment highlighted the exceptional care and support given to a patient who was in the end-of-life stage. The staff's dedication and compassion towards the patient and their family made a significant impact. This reflects positively on the hospice and creates a strong connection between the community and the organization. Such experiences contribute to the reputation of the shop as a caring and beautiful place, making it more appealing to potential customers who value the mission and values of the organization.

In conclusion, Willow Wood Hospice Furniture P.A.D. Shop possesses several strengths, such as friendly staff, a lovely café, a wide selection of items, reasonable prices, and a delivery service. These strengths enhance the overall shopping experience and contribute to customer satisfaction. However, there are concerns about the handling of purchased items by delivery drivers, which should be addressed to maintain the shop's positive reputation. Nonetheless, the positive experiences shared by customers, particularly regarding the care provided to end-of-life patients, help solidify the shop's position as a valued and respected part of the community.

Best TL Reviews

Always love coming here with the children and we visited the cafe today too. Lovely food,staff always very welcoming and chatty????

Staff in store nice polite very helpful but delivery driver don't care how they handle your things what you buy

So lovely all the people are so friendly. Our grandchildren love their treats from there

Love this charity shop have the best selection of toys available for kids and a wide selection of clothes and shoes. They sell sofas beds and tvs and the price is always cheap and reasonable. Upstairs they sell books for cheap and they have a gorgeous cafe too. Love this place

Great cafe upstairs, but has a lift. Very reasonable prices for coffees, snacks or full breakfast etc. Also they have a large selection of books.

Ground floor is all things charity shop.

My mum was a patient on end of life, the care and support that the staff gave not just my mum but us as a family was amazing. It is am amazing place and we were very blessed that we were able to spend my mums final days in such a beautiful place.

If you're thinking about getting new furniture I would definitely check out this place first. Very reasonable prices that always reflect the condition of the furniture- of which the condition is usually great. There's also a delivery service which is immensely helpful. I'm not sure if there's a charge for it although I would imagine it's nominal. The cafe upstairs is lovely too. Very reasonably priced and a great selection of drinks and food. The choices range from snacks and cakes through to meals so there's something to satisfy whatever mood you're in. All raising money for such a great place in the hospice too.

Why not 5 stars? I can't think of any reason. Great charity. Large selection of items - possibly (probably) just what you want. Maybe you will see something you like. If not, nothing lost ????