Quick Facts About Yummy Yummy
Yummy Yummy Place, based on the comments provided, has both strengths and weaknesses. Let's analyze them in detail:
Strengths:
1. Efficient service: Several customers praised the quickness of service at Yummy Yummy Place. One customer mentioned that their order was ready within 10 minutes of placing it. This indicates that the staff is able to prepare and serve food promptly, ensuring a minimal wait time for customers.
2. Tasty food: Many reviews commend the taste and quality of the food at Yummy Yummy Place. One customer specifically mentioned that their meal was "really tasty." This suggests that the restaurant focuses on providing delicious dishes that satisfy the customers' taste buds.
3. Welcoming staff: Another positive aspect highlighted by a customer is the welcoming nature of the staff. This implies that the employees at Yummy Yummy Place create a friendly atmosphere, which can enhance the overall dining experience for customers.
4. Excellent Chinese cuisine: One customer expressed the opinion that Yummy Yummy Place is the best Chinese restaurant in Sittingbourne. This implies that the establishment excels in its specialization and delivers consistently high-quality Chinese cuisine.
5. Flexibility and customer service: A customer mentioned that Yummy Yummy Place accommodated their request to change their order without any issues. This suggests that the restaurant is willing to go the extra mile to ensure customer satisfaction.
6. Value for money: Another positive comment mentioned that the food at Yummy Yummy Place is good value for money. This indicates that customers perceive the prices to be reasonable and justified by the quality and taste of the dishes.
Weaknesses:
1. Inconsistent delivery service: One customer reported a negative experience with the delivery service. They mentioned that their order was not delivered on time and arrived late. This inconsistency in delivery can lead to customer dissatisfaction and impact the overall reputation of the restaurant.
2. Problems with communication: A customer mentioned difficulty in contacting Yummy Yummy Place over the phone. They also criticized the quality of the phone line. This suggests that the restaurant may have some issues with their communication infrastructure, leading to poor customer service.
3. Cold and small portions: One disappointed customer complained about receiving cold food and small portions. This indicates a potential problem with the restaurant's quality control and portion sizes, which can greatly impact customer satisfaction.
4. Food quality inconsistency: Another customer mentioned that the chicken and duck they received were tough, resulting in wasted money on an unsatisfactory meal. This suggests that the restaurant may have inconsistencies in the quality and preparation of their dishes.
5. Pricing transparency issues: A customer mentioned that the prices listed when ordering over the phone were different from what they were ultimately charged. This indicates a problem with pricing transparency and can lead to customer frustration and a sense of being cheated.
6. Delivery delays on busy days: One customer expressed frustration with a late delivery on a bank holiday. This suggests that Yummy Yummy Place may struggle to handle high customer demand on busy days, resulting in delayed or compromised delivery service.
In conclusion, Yummy Yummy Place has strengths such as efficient service, tasty food, welcoming staff, excellent Chinese cuisine, flexibility in customer service, and good value for money. However, there are also weaknesses, including inconsistent delivery service, problems with communication, cold and small portions, food quality inconsistency, pricing transparency issues, and delivery delays on busy days. Addressing these weaknesses would be crucial for Yummy Yummy Place to consistently provide a positive dining experience and improve customer satisfaction.
Best TL Reviews
I walked in today just after 5pm and made my order. It's cash only so bring cash. By 5.10 my order was ready. The staff were welcoming which was nice . I've plated up and my meal was really tasty and I'm gonna have to do it in two hits as I'm now stuffed. Tastes awesome and the curry sauce is a bit different than I'm used to but tasty all the same. As a treat I can recommend. Happy days.
Don’t even waste your minutes on calling been calling since 5pm you can’t get through and when you do the line rubbish. Food cold small potions!!! AVOID
Really disappointed tonight been using yummy's for years. Delivered on time but Chicken and Duck very tough just wasted £26 all in the bin ????
Consistently excellent food and the best Chinese in Sittingbourne in my opinion. Fresh and full of flavour! Highly recommended.
1st time ordering from here after being recommended and our local being closed on Monday. I must say the food was excellent! It was fresh, tasty and good value for money. The service over the phone was very good, changed my order without any issues. We will definitely be returning here! Thank you!
It's such a shame as the food is really nice, but I rang 01.06.22 for an order 02.06.22 for 7pm. Well it's not here at 7,20pm so rang them, they are busy, THATS WHY I PLACED MY ORDER YESTERDAY. Apparently when I rang it left 20mins before so it had better not be cold when it gets here, well it finally arrived at 7.29pm, OK it was warm not hot, but OK, however I ordered seaweed but got prawn toast which I can't stand, will use again, but not on a bank holiday. The driver said he was the only one delivering!
I ordered for delivery in £9.90 but she said cant bec need £10. And they put wrong prices here when we call them she told me a different price very cheated staff????
29.01.22 Ordered was told one hour 2/5 hours later still waiting not good. Hope food is good when it finally arrives ... not that impressed ... thought we had found a good one...they have been good in the past ... not this time... Will try again and we will see ... won't get a third chance... shame need to get their act together ...
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