Quick Facts About Zen Rendezvous
Zen Rendezvous is a restaurant that has received several positive comments about its atmosphere, food, and staff. However, there are also some concerns mentioned about the pricing and the lack of proper notice for additional charges. In this analysis, we will examine the strengths and weaknesses of Zen Rendezvous based on the comments provided.
Starting with the strengths, many customers praised the atmosphere of Zen Rendezvous, describing it as nice and enjoyable. This indicates that the restaurant has succeeded in creating a pleasant ambiance for its patrons. Additionally, the comments consistently mention the good quality of the food. The menu choice is appreciated, with specific recommendations for dishes such as the Hong Kong soft-shelled crab and the Ma Lat dishes. This shows that the variety and taste of the food are highly regarded. Furthermore, the staff receives positive feedback for being friendly, personable, and providing excellent service. The staff's attentiveness and helpfulness are commended, particularly in accommodating requests and catering to families with children. Moreover, the prompt and efficient service is highlighted as a major positive aspect.
However, there are also some weaknesses that need to be addressed. One common concern expressed by multiple customers is the high cost of dining at Zen Rendezvous. Some customers feel that the restaurant is expensive, which may deter potential patrons, especially those on a budget. It is important for the restaurant to take these comments into consideration and assess its pricing strategy to ensure it aligns with customer expectations. Another issue raised is the lack of proper notice regarding additional charges. Both the service charge and the extra charge for fillet steak dishes were unexpected for some customers. It is crucial for the restaurant to be transparent about these charges and clearly inform customers beforehand to avoid any dissatisfaction or confusion. Furthermore, a few customers mentioned the absence of an online booking option, which could be convenient for those who prefer to make reservations digitally. Offering an online booking system could enhance the overall customer experience and make it easier for people to plan their visits to the restaurant.
In conclusion, Zen Rendezvous has several strengths that contribute to its positive reputation. The pleasant atmosphere, delicious food, and friendly staff all consistently receive praise from customers. However, there are areas that need improvement, such as addressing the perceived high prices and providing proper notice for additional charges. Furthermore, implementing an online booking option could enhance customer convenience. Overall, while Zen Rendezvous has many strengths, it is important for the restaurant to address the mentioned weaknesses to maintain and improve its customer satisfaction and loyalty.
Best TL Reviews
Nice atmosphere, good food , friendly staff, a little expensive in my opinion, when we got the bill , we noticed there is a service charge been added without any notice , we don’t mind paying but it would be nice with if we were notified. On the banquet menu , had very small writings on the bottom of the page mentioned any fillet steak dishes are subject to £5 additional charges . Anyone having that might need to be cautions about this , otherwise, was a great night out !
Tasty food, good menu choice and excellent service. First class staff provided friendly personnel service. Very personable.
Hong Kong soft shelled crab was a hit, first time I have tried anything like it.
Very good food yet again even though very busy for a Sunday with some large parties in. Would help if there was an online booking option
Loved every moment. The staff and food are fantastic. Slightly more expensive than usual, but so so worth it!
I booked a table with short notice for my mother in law's birthday dinner. From start to finish the service was impeccable, the food was absolutely delicious, every single one of our party were thrilled and we had the loveliest evening. I didn't inform them that it was a birthday, but they caught on and surprised us with birthday ice cream with a sparkler, then came out with a delicious cocktail for each of us on the house. I couldn't recommend this place enough and we'll definitely be going back. Amazing food, fantastic service and very reasonably priced. Thank you.
Brilliant dinner here with friends last night. The staff could not be more helpful, especially with kids (we went early). Food was delicious. Especially recommend the Ma Lat dishes but everything we ordered was well enjoyed.
Amazing food but couldn't have a conversation longer than 3 minutes without staff constantly coming over. All staff was lovely and so friendly but we couldn't relax without being constantly waited up on and trying to collect plates before we finished our food. Overall really good experience but would like to feel a bit more relaxed.
Wonderful food, brilliant staff, been going for 25 years and still nowhere can beat it. The Zen is definitely our family favourite.
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Zen Rendezvous Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Reservations required
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Staff required to disinfect surfaces between visits
Highlights
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Great cocktails
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Alcohol
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Healthy options
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Late-night food
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Vegetarian options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
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Romantic
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Upmarket
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 05:30 AM - 11:00 PM |
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| Tuesday | 05:30 AM - 11:00 PM |
| Wednesday | 05:30 AM - 11:00 PM |
| Thursday | 05:30 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 05:30 AM - 11:00 PM |
How to go there
Location
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