Quick Facts About Khyber Cafe Blackburn
Khyber Cafe in Blackburn has received a range of comments, both positive and negative. Let's examine the strengths and weaknesses of the restaurant based on these comments.
Starting with the strengths, the first comment highlights the amazing taste and quality of their chicken biryani and keema curry. The fact that the customer has been using this place for over 40 years shows loyalty and satisfaction with the food. This indicates that the restaurant has established a positive reputation over a long period of time. Additionally, prompt delivery and good customer service are mentioned in other comments, indicating that the restaurant values efficiency and customer satisfaction.
The second positive comment praises the chef's ability to recreate a keema dish that was beloved 30 years ago. This shows that the restaurant has a skilled and experienced chef who can produce authentic and nostalgic flavors. This type of consistency and dedication to quality is another strength of Khyber Cafe.
Another strength mentioned in the comments is the generous portion sizes and value for money. Customers appreciate receiving plenty of food for their money, indicating that the restaurant offers good portion sizes compared to their competitors.
Moving on to the weaknesses, the most prominent issue seems to be inconsistent food quality and incorrect orders. One customer complained about receiving a curry box with the wrong curry in it, along with overdone and dry garlic naan bread. Another customer stated that their chicken tikka masala had no flavor and tasted plain and weird. These comments highlight the issue of inconsistency in food taste and quality, which can be a major weakness for any restaurant.
Furthermore, another comment states that the food was vile and that most of it went in the bin. The customer mentions that their children got sick and experienced food poisoning after eating the food. This is a serious issue and reflects a major weakness in food safety and hygiene standards. It also raises concerns about the freshness and quality of their ingredients.
Another weakness highlighted in the comments is poor communication and customer service. One customer complains about the food arriving late and being cold. They also mention that when they called to complain, they were only offered a resolution for their next order, which the customer states they would not be using. This suggests a lack of accountability and willingness to address customer concerns in a satisfactory manner.
In conclusion, the strengths of Khyber Cafe Blackburn place include amazing and delicious food (according to some customers), a loyal customer base, prompt delivery, good customer service, and generous portion sizes. On the other hand, weaknesses include inconsistent food quality, incorrect orders, food that lacks flavor, poor food safety and hygiene standards (as indicated by a complaint about food poisoning), and unsatisfactory customer service and communication. These weaknesses can have a significant impact on the reputation and success of the restaurant if not addressed and improved upon.
Best TL Reviews
I won the competition for the chicken biryani and omg it was amazing there's absolutely loads I also got a keema curry and again amazing absolutely love the Khyber been using this place for over 40 years and will continue to order from here thank you
Ordered a curry box. Was really disappointed. The food was dry and pretty cold. Wrong curry in it, ordered a tikka massala and got a Korma, garlic naan bread was overdone, dry and hardly any garlic. The (wrong) Korma curry tasted like rice pudding without the rice. Mix it with the Pilau rice though and there you have it.
At last,you have found a chef that can do a keema,like 30 years ago,like the original owner..to be honest tonight was last chance saloon for the kyber,,i was amazed lush lush,,most excellent,,keep the chef ill be back...
Delicious food, prompt delivery and well worth the money. If I could give more stars I would.
First time here today. Wow fantastic food best takeaway in Blackburn. Good quality meat, food was hot. Plenty of food. Great customer service. Will definitely be returning. Thank you.
Got chicken tikka masala tonight and it didn't taste of anything really plain and weird taste.
Heard alot about this place and seen good reviews but the food was vile.... Ordered over £30 of food and most of it went in the bin.... Kids did eat some food and they were all sick and got food poisoning....can't believe how disgusting the food was. Thought you would have learnt how to serve good food after all these years of being open. The curry was disgusting too with old nasty chicken in it. This is probably the worst place in Blackburn to get food from.
Absolutely shocking from here tonight. ordered at 8.24pm for an hours delivery as we were told food arrived at 21.58pm freezing cold and swimming in oil. Rang to complain to be told that they would sort it next time. There wont be a next time for cold overpriced food sorry pal.
There are hundreds of other takeaways in Blackburn and i can assure you that i will not ever use you again.
Also in response to the reply from yourselves is utter lies. I never once said that i agreed to another meal. Yes you did offer to sort it next time,but as i put in my initial review there will not be a next time.
I have used this restaurant for any years but will boycott from now on.
Why tell people that the food will be ready in a certain time scale when it quite clearly wont be. Also when i order food i expect it to be delivered straight away and not to do a "Tour de Blackburn" first being left to sweat and go cold.
Honesty and trust along with quality food is the key to success lads.
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Khyber Cafe Blackburn Info
Amenities
Service options
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Delivery
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Takeaway
Offerings
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Late-night food
Atmosphere
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Casual
Crowd
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Groups
Today
Opening Hours
| Monday | 05:00 PM - 01:00 AM |
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| Tuesday | 05:00 PM - 01:00 AM |
| Wednesday | 05:00 PM - 01:00 AM |
| Thursday | 05:00 PM - 01:00 AM |
| Friday | 05:00 PM - 01:00 AM |
| Saturday | 05:00 PM - 01:00 AM |
| Sunday | 05:00 PM - 01:00 AM |
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