The Fountain

+44 1638 666255

182 High St, Newmarket CB8 9AP United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About The Fountain

The Fountain Place has received a variety of comments, both positive and negative, which provide insight into its strengths and weaknesses. In order to analyze the strengths and weaknesses of the restaurant, it is important to consider the different aspects that contribute to a dining experience: food quality, portion size, pricing, service, atmosphere, and variety.

One of the main criticisms of The Fountain Place is that it is overpriced and the portions are small. Multiple comments mention the high prices, such as the £8.00 bowl of rice, which is seen as extortionate. This pricing issue is further reinforced by the comment that the Special Fried Rice was sparse and contained little meat. This suggests that the restaurant may prioritize profit over providing a satisfying and value-for-money dining experience.

Another weakness mentioned is the food not being very tasty. The comment about a dish being too salty indicates that there may be inconsistency in the flavors of the food. In order to thrive, a restaurant should consistently provide delicious meals that leave customers satisfied. If the food lacks taste, it may lead to a decline in repeat customers and a negative reputation for the establishment.

On the other hand, positive comments praise the food at The Fountain Place. One customer states that the dishes they ordered, such as mayo prawns and salt and pepper chicken, were perfect every time. This suggests that the restaurant has the capability to deliver high-quality and delicious food. Additionally, another positive comment recommends the restaurant and specifically mentions the great food and service.

The service at The Fountain Place seems to be a strength, with multiple comments highlighting that the service was fast, attentive, and good. This is an important element for customers, as friendly and efficient staff can greatly enhance the dining experience. However, one comment mentions that the service may be more suited to busy race days and may not be as exceptional on quieter nights. This indicates that the restaurant may need to work on providing consistent and outstanding service regardless of the day or time.

There is also some mention of the atmosphere at The Fountain Place. One comment rates the atmosphere as 10/10 and another describes it as lovely. While these comments are positive, there is not much specific information provided about the atmosphere. This suggests that the atmosphere may be average or unremarkable, neither positively nor negatively impacting the dining experience.

The comment about the restaurant's predictability in terms of food suggests that the variety of dishes may be lacking. It is important for a restaurant to have a diverse menu that offers a range of options to cater to different tastes and preferences. If the dishes are too similar and lack creativity, it may lead to customers getting bored and seeking out more adventurous dining options.

In conclusion, The Fountain Place has strengths in terms of good service, positive comments about the food, and some positive mentions of the atmosphere. However, weaknesses exist in the form of high prices, small portion sizes, inconsistent food quality, and potentially limited variety. To improve, the restaurant should consider adjusting their pricing to provide better value for money, ensuring that portion sizes are satisfactory, addressing consistency issues with the food, and enhancing their variety of dishes. Additionally, maintaining excellent service regardless of the day or time would help create a more positive dining experience overall.

Best TL Reviews

Awful restaurant. Really overpriced, miniscule portions and the food is not very tasty. The dish I ordered was too salty. My partner ordered a sizzling Cantonese steak and received a narrow plate full of onions with 7 small pieces of diced beef on it. AVOID!

Perfect food every time! Going back again this week! Highly recommend the mayo prawns and salt and pepper chicken

Been in a lot of restaurants

Food was OK, but portion size not good.

I know you have to make a profit but £8.00 ,for a bowl of rice is extortionate

The service was fast and attentive, the food was decent but perhaps a little predictable. I imagine they are used to churning out meals on race day... Tuesday night not quite the same. Give it a go if you like atypical UK Chinese restaurant fare.

I must say that this is the poorest , lowest quality Special Fried Rice that I have ever had . £ 8 for two tiny portions , which contained little more than minute flecks of meat and one prawn ! What more can I say than I feel an absolute mug to have paid so much for so little . If I could have given less than one star I would have , it is more than I had to eat.

10/10 great food atmosphere and well worth the visit. Will definitely go back soon. Highly recommend.

We went on a Saturday evening and they managed to fit us in. Lovely food and good service.

Great food and service well worth a visit fair prices