Quick Facts About Annaluckmi Live Restaurant
in my life. Would never go back or recommend to anyone. Waste of money.
Based on the comments provided, the strengths and weaknesses of Annaluckmi Live Restaurant can be summarized as follows:
Strengths:
1. Superb taste and flavor: The food at Annaluckmi Live Restaurant is praised for its superb taste and depth of flavor. Multiple reviewers mentioned that the food was delicious and enjoyable to eat.
2. Polite and friendly staff: The staff at Annaluckmi Live Restaurant are described as polite, friendly, and helpful. Customers appreciated the hospitality and service provided by the staff members.
3. Efficient delivery service: Customers who ordered food for delivery mentioned that the delivery arrived ahead of the estimated time and the delivery personnel were friendly. This indicates that the restaurant has an efficient delivery service.
4. Immaculate presentation and cleanliness: One reviewer specifically mentioned that the presentation of the restaurant was immaculately laid out and clean. This suggests that the restaurant takes pride in maintaining a clean and visually appealing environment.
Weaknesses:
1. Inconsistent quality and taste: Some reviewers criticized Annaluckmi Live Restaurant for the quality and taste of their food. Negative comments mentioned that the food was bland, visually unappealing, and lacking in flavor. One reviewer even mentioned that the chicken seemed to have been sitting around for a while.
2. Poor service and amateurism: A couple of comments mentioned that the service at Annaluckmi Live Restaurant was not good and that the overall experience felt amateurish. This implies that there might be issues with the professionalism and training of the staff.
3. Change in management and decline in quality: One reviewer stated that the restaurant recently changed management and since then, the food quality had declined. The reviewer mentioned undercooked naan breads and congealed yogurt dip as issues they faced on multiple occasions.
4. Limited dine-in experience: A reviewer noted that the premises had undergone renovations and that the dine-in experience had changed. The seating area had been reduced, making the place feel cramped, bright, and clinical rather than cozy or homely. This could be a drawback for customers looking for a comfortable dine-in experience.
5. Complaints and issues with order accuracy: There were a couple of comments mentioning issues with order accuracy and customer service. One reviewer received a non-vegan dish instead of the requested vegan option, while another mentioned a delay in receiving a refund for a mistaken order. These incidents reflect a lack of attention to detail and customer satisfaction.
In conclusion, while Annaluckmi Live Restaurant receives praise for its superb taste, friendly staff, and efficient delivery service, it also faces criticism for inconsistent food quality and taste, poor service, and issues with order accuracy. The change in management and decline in quality also appear to be concerns. Additionally, the limited dine-in experience and cleanliness issues raised by some reviewers should be taken into consideration.
Best TL Reviews
Decided to visit as was nearby. Was "Closed" on door but Owner/Chef spotted us and let us in for a meal on the restricted menu. The food tasted superb. Full of flavour and depth. The place is under renovation and we wish the place well.
Worst meal ever. Food bland, visually unappealing and poor flavour. Chicken had clearly been sat around a while in heater as was stewed. Service not good. Amateur all round. We don't need this place in Rugby as there are allready too many better options for curry.
Recently changed management, awful food, undercooked naan breads and congealed yogurt dip. Was the same both times. Thought we would give it the benefit of the doubt the last time, as it was new owners and it used to be our favourite restaurant. It’s a shame we won’t be visiting again.
This review edited to update to May 2022. Used to be the best Indian in Rugby to dine in, when it was called Dilruba.... went there for more than thirty years..... Now changed hands and changed name to Annaluckmi Live. I've only been here once and had a delivered meal from here under new ownership and the refurbishment that's been done.
The food is still excellent but the dine in restaurant experience is very different... half of the premises has now been sold so only a handful of cafe style and size tables are crammed into a much smaller space along with the bar, and the place is very bright like you'd find in a High Street chemist shop or an indoor sports hall - not a problem if you like eating in floodlit places but feels clinical rather than cosey or homely, and at odds with what to expect for a restaurant environment. The staff are very polite & friendly.
We ordered a takeaway, it arrived ahead of the estimated time, the delivery guy was very friendly and the food was absolutely beautiful, and plenty of it. The nicest Indian we've had in a long time. We will definitely be ordering again. 5*****
Superb as usual.
The only Indian restaurant and take away we us when passing through Rugby.
Food always piping hot, including the take away, freshly prepared and delicious to eat. The staff always friendly, polite and helpful and the presentation of the restaurant immaculately laid out and clean.
Would highly recommend to anyone that enjoys Indian food.
Placed an order online for collection which included a vegan dish.
Once I took it home and started eating the 'vegan' dish I discovered it was in fact chicken. I was not happy having been a vegetarian for over 30 years. I called to complain and was told that they didn't have the vegan option and offered to refund the cost of the dish. I agreed but after almost 24 hours and 3 phone calls I am still waiting for the refund.
Poor food. Ordered some Fish, it was A few cubes of white Fish in a sauce of one coulor, no sign of veg, worse than curry sauce from a jar. Wasn't even hot as it started in menu. I Ate much better take aways
Place Pictures
Annaluckmi Live Restaurant Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Beer
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Kids' menu
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Late-night food
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Vegetarian options
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Wine
Dining options
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 10:30 PM |
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| Tuesday | 02:00 AM - 10:30 PM |
| Wednesday | 02:00 AM - 10:30 PM |
| Thursday | 02:00 AM - 10:30 PM |
| Friday | 02:00 AM - 10:30 PM |
| Saturday | 02:00 AM - 10:30 PM |
| Sunday | 02:00 AM - 10:30 PM |
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Location
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