Beauty Nail & Spa

+1 269-685-5584

380 Oaks Crossing, Plainwell, MI 49080 United States of America

Open Today: -

Quick Facts About Beauty Nail & Spa

Beauty Nail & Spa, located in a small town area, has received a range of comments from customers. In order to gain a comprehensive understanding of the business, we will analyze the strengths and weaknesses based on the feedback provided.

Starting with the strengths, one customer mentioned that they received a full set of tips in a quick manner, which indicates that the service provided by Beauty Nail & Spa is efficient and time-effective. This is a positive aspect, as customers often appreciate prompt service, especially in their busy schedules.

Furthermore, several customers expressed their satisfaction with the overall experience and the quality of services provided. One customer stated that they had a great experience and exceeded their expectations when it came to relaxation and unwinding. This highlights the spa's ability to create a calming and enjoyable environment for customers. Another comment mentioned the professionalism, cleanliness, and sanitary conditions maintained by the owners, Jason and Tammy. This demonstrates that the business prioritizes cleanliness and hygiene, ensuring a safe experience for customers.

Additionally, the loyalty of long-term customers reflects positively on the quality of service provided by Beauty Nail & Spa. One customer mentioned that they had been going to the spa for over 15 years and have never encountered any issues. This longevity and positive experience indicate that the spa consistently delivers satisfactory services, leading to customer loyalty. The customer also highlighted the welcoming and helpful attitude of the staff, further enhancing the positive image of the business.

Moreover, many customers praised the skill and friendliness of specific employees, such as Hayden and Mimi. These positive interactions contribute to a customer-centric atmosphere and create a personal connection between the staff and customers. This is important for creating a loyal customer base, as customers feel valued and appreciated.

Moving on to the weaknesses, a few customers mentioned specific issues they faced during their visits. One customer noted that their cuticles got ripped up during the nail service. This indicates a lack of attention to detail and proper techniques, potentially leading to discomfort or damage for customers. Another customer mentioned that the shaping of their nails was not done correctly, with the longest point not aligning with the center of the nail. This demonstrates a lack of precision and proficiency in nail shaping, which can affect the overall appearance and satisfaction of the customer.

Another area of improvement mentioned by a customer was the pedicure service. They noted that after attempting to wipe off the polish, there was still polish surrounding the toes. This indicates a lack of thoroughness and attention to detail during the service.

Furthermore, one negative comment highlighted a rushed and unsatisfactory experience. The customer stated that their nails were not trimmed, and no cuticle treatments were performed. This showcases a lack of attention to essential grooming procedures, causing dissatisfaction for the customer.

Another customer mentioned their dislike of the country music played during their visit. Although a personal preference, it is important for businesses to consider and cater to the preferences of their clientele in order to create a comfortable and enjoyable environment.

In conclusion, Beauty Nail & Spa possesses several strengths, including efficient service, the ability to create a relaxing atmosphere, professionalism, cleanliness, and the loyalty of long-term customers. These factors contribute to a positive reputation for the spa. However, weaknesses in attention to detail, precision in shaping nails, thoroughness in pedicure services, and catering to personal preferences were highlighted by some customers. Addressing these areas of improvement would further enhance the overall customer experience and satisfaction at Beauty Nail & Spa.

Best TL Reviews

I went in for a full set of tips since I bite my nails to the cuticle and need to train myself not to again. They didn't ask acrylic or gel so I'm guessing I got acrylic? The whole service took a half hour which is the quickest I've ever gotten a fresh full set. It kind of shows in the work but I am happy regardless because I love the color and really just need them to stop biting my own nails.

Great experience all the way around! I went with my best friend when we were in the area. We got right in and really needed a way to relax and unwind from our busy schedules. It exceeded our expectations. Thanks for running your business in this small town area. I know we can trust that we will have great service the next time we need some rest and relaxation. Love how well our pedicures turned out!

I have been coming to Beauty Nails since I was a freshman in high school. Jason and Tammy run a completely professional clean sanitary business I am always more than impressed when I leave after getting my nails done, my toes done, my eyebrows waxed. there has never been an issue in the 15 plus years that I have been coming to them. My mother my sister and I all go to Beauty Nails usually together and spend time having a girls day because we all are so comfortable there. They make us feel welcomed they help us in any way they possibly can. Anytime I have brought a friend of mine to them they have always been impressed with their compassion their professionalism and how clean their business is and have made lifetime customers as well through them. About a year ago my mother had gotten her nails done and they were chipping or something because she Types on a computer all day everyday for work so she called Beauty Nails and they told her to come right in and they would fix it free of charge so after work my mother went straight there stopped in they didn't make her wait they didn't make her feel unwelcomed they were not anything but what they usually are kind understanding and genuine people. They even gave her a couple $5 off coupons to use at our next visit. I am and will always be a well taking care of beauty nail customer!!!!!!

Very good service! I got acrylics and a deluxe pedicure and they were both done amazing! The pedicure was also very relaxing and they did a great job with the designs on my acrylics!

As always Hayden done a great job on my nails and always very friendly as is the rest of the staff too. Ive always felt comfortable here and will continue coming back.

To start with the positive: the staff was very friendly, honest, explained everything really well and was patient with my questions. My nail tech even helped me choose the right kind of nail based on what kind of result I was looking for. I got the dip kind of nail with tips added for length. I had never gotten this done before (acrylic nails one time last year is the only fake nail experience that I have) and I love that it's not too thick. She was also very patient as I had her change the length to be shorter 3 times.

The negative: as you can see in the photos, my cuticles got ripped up on a few of them. She also struggled with the shape of my nails - they are filed to come to a rounded point which I wanted, but most of them are crooked - the longest point is not in the center of my nail. I had her adjust this once, but it still is not quite right.

I also got a pedicure and was left with polish surrounding my toes after an attempt to wipe it off. The massage was great though.

Overall, it was an alright experience. It took almost 2 and a half hours for both hands and feet, and they played country music the whole time (not a fan) and cost just over $70 plus a tip. I will be fixing a few of my nails when I get home.

Horrible

Experience. My nails don’t watch In length or size they rushed to get me out the door they didn’t trim my nails or do any cuticle treatments they just made me wash my hands and put fake nails on. Horrible service I’ll never go to this place! High not recommend!

Mimi is simply wonderful. Always smiling and cares very much about her clients. My husband also got a pedicure. It’s a great outing?