Bewdley Road Fish Bar

+44 1562 747577

114 Bewdley Rd, Kidderminster DY11 6RX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Bewdley Road Fish Bar

Bewdley Road Fish Bar, now known as Get Battered, has received a mix of both positive and negative comments from customers. It is important to analyze these comments in order to understand the strengths and weaknesses of the place.

Starting with the negative comments, one customer expressed their disappointment with the new owners, stating that the quality of the food and service has decreased since their takeover. They mentioned long waiting times, staff who seemed inexperienced and unaware of what they were doing, and running out of certain menu items. Another customer also mentioned that their curry sauce was not properly warmed up and ended up being cold when they got home. These comments highlight issues with staff training, organizational management, and attention to detail. These weaknesses can negatively impact customer satisfaction and repeat business.

Another negative comment highlighted the poor behavior of the new boss towards customers. The customer mentioned being refused service and encountering rude and ignorant behavior. This type of customer service can lead to the loss of loyal customers and damage the reputation of the business. It is crucial for the management to address these issues and provide proper training and guidance to their staff in order to improve their customer service skills.

On the positive side, several customers praised the friendly and lovely staff at the fish bar. Friendliness and good customer service are essential strengths for any business, especially in the food industry. The positive comments regarding the staff can help to counterbalance the negative comments about the new management.

Additionally, customers also commended the quality of the food at the fish bar. They mentioned that it was not greasy, the fish and chips were sublime, and the halloumi wrap was amazing. These positive comments showcase the strengths of Bewdley Road Fish Bar in terms of their food quality and variety. A good reputation for tasty food can attract new customers and encourage repeat business.

One customer specifically mentioned that Bewdley Road Fish Bar has the best fish and chips in Kidderminster. This positive comment can be considered a significant strength for the fish bar, as it demonstrates customer loyalty and a strong recommendation to others.

In terms of value for money, several customers mentioned that the portion sizes were large and the prices were reasonable. This is another strength of the fish bar, as affordable prices and generous portions can be appealing to customers, especially those on a budget.

Overall, while Bewdley Road Fish Bar has received negative reviews regarding the new management and some operational issues, they also have strengths such as friendly staff, tasty food, and reasonable prices. However, it is important for the new owners to address the weaknesses mentioned in the negative comments in order to improve the overall customer experience and ensure the longevity of the business.

Best TL Reviews

I do not rate this place at all since new owners have taken over. It’s a shame as the old place and staff were fab. There were About 8 customers waiting to even have orders taken so was waiting 15mins to just order. Staff don’t seem to know what they’re doing, ran out of most things and curry sauce warmed up in front of us and got it home and it was cold. I really recommend people try elsewhere this is not worth the money at all. Had it not been my daughters food I was ordering I’d of simply just walked out.

Terrible new management. Don’t go. They might learn. Probably not though. There’s a reason that Neanderthals became extinct. The ordinary staff remain great because they were obv trained by the previous people but this new young boss - I’ve dealt with him twice and each time he was rude and ignorant. Tonight he’s refused to serve me. He simply refused to take a reasonable order. I’ve been coming here for over ten years, once or twice a week, without a problem. Ordering the same stuff. Tonight he refused to cook unbattered fish. “But my children have an allergy”. “We’re too busy”. Never had trouble with this before… and there were four people in the shop, two had already been served! If this bloke thinks that’s busy then he WILL drive this business into the ground. He needs to learn the art of customer service before he loses them all. Ten years, once or twice a week; I’ll not be back while he is there. Add up the lost profits you cretin

Very friendly staff and very nice food and not at all greasy like some.

I was only visiting with a work colleague but those living in area I highly recommend.

Food was vile staff are lovely and friendly as always quality of food definitely gone down since new owners took over avoid

Best fish and chips in Kidderminster by far! Sublime food, friendly staff and under new ownership with a new name - Get Battered! Would recommend to anyone, you won't go anywhere else! #GetBattered

Fantastic mini fish chips!

Quantity and quality excellent

Best chippy in Kidderminster with super friendly staff!! You have got to try the halloumi wrap it's amazing! Keep up the good work guys ????

The best chippy me and my mrs have been too, never fails to be amazing, and cheap too, always a big portion whichever portion you get. I recommend highly!