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Bill's Berkhamsted Restaurant

163-165 High St, Berkhamsted HP4 3HB United Kingdom of Great Britain and Northern Ireland
Open Today: 11:30 AM - 09:45 PM

Quick Facts About Bill's Berkhamsted Restaurant

Bill's Berkhamsted Restaurant has several strengths that make it a popular choice among customers. Firstly, the food is consistently praised as being great and excellent. This suggests that the quality and taste of the dishes are of a high standard, creating a positive dining experience for customers. Additionally, the restaurant is commended for its good service, with staff being described as friendly and providing service with a smile. This indicates that customers feel welcomed and well taken care of during their visit.
Another strength of Bill's Berkhamsted Restaurant is its location. Situated right on the high street, it offers customers the opportunity to explore and engage in other activities in the area. This adds to the overall experience and convenience for customers, as there is plenty to see and do nearby. Furthermore, the restaurant is only a 5-minute walk away from a free car park. This is a significant advantage, as it provides customers with easy access and the convenience of parking without any additional costs.
Moreover, the dessert options at Bill's Berkhamsted Restaurant are particularly enjoyed by customers. This suggests that there is a wide variety of delectable sweet treats available that cater to different tastes and preferences. The restaurant's ability to satisfy customers' sweet cravings adds to the overall positive dining experience.
However, Bill's Berkhamsted Restaurant also has some weaknesses that need to be mentioned. One customer recalls having a negative experience during their recent visits. They describe the food as being poorly cooked and unsatisfactory, with their scrambled eggs appearing like a poorly blended mixture of egg white and yolk. The staff's response to this complaint is also disappointing, as the waitress simply stated that it was how they usually make them. This reflects a lack of attentiveness and a potential disregard for customer satisfaction.
Another weakness highlighted by a customer is the issue with the drinks. While the food is praised, the drinks appear to have some quality and cleanliness issues. The customer mentions receiving teapots with insufficient water and a weak taste. Moreover, their teapot was not clean, with bits floating inside their tea. This suggests that there may be inconsistencies in the drink preparation and cleanliness standards.
Furthermore, one customer mentions that Bill's Berkhamsted Restaurant is a chain. While this may not be seen as a weakness to some, the customer suggests that for those seeking a more special dining experience, they may need to consider other establishments. This indicates that the restaurant may lack a unique or distinct identity that sets it apart from other chain restaurants.
In conclusion, Bill's Berkhamsted Restaurant has several strengths that contribute to its popularity among customers. The great food, good service, convenient location, and enjoyable dessert options are all factors that contribute to a positive dining experience. However, there are also weaknesses that need to be addressed, such as inconsistent food quality, cleanliness issues with the drinks, and a perception of being a generic chain restaurant. To overcome these weaknesses and maintain its strengths, Bill's Berkhamsted Restaurant should focus on improving consistency in food preparation, maintaining cleanliness standards, and exploring ways to differentiate itself from other chains.


Best TL Reviews

Great food, good service. Right on the high street so plenty to see and do in the area and 5 minute walk from a free carpark. Really enjoyed the desert!
Have been going to Bill's since they first opened in Berko. Started off great, lovely food and nice staff but the last few times I've been have been massively disappointing. Food looked like it was cooked by someone who was learning to cook for the first time and staff were not attentive at all. My scrambled eggs were the worst I've ever seen, I could see chunks of egg white and egg yolk, looked like a boiled egg mixed in a blender. I showed it to the waitress and her response was 'that's how we usually make them'. Will never return, there are plenty of nicer places in Berko.
Good coffee and a nice breakfast. Bills garden breakfast is what I had (in the picture) which was a lovely balance.
Fantastic breakfast, great value for money! Lovely service, friendly face and service with a smile!
Classy, stylish and the food is great. One of the best places to eat in Berkhamsted
Ate at Bill's with my daughters and it was great. They have a menu to suit all ages and tastes from child (my 19 year old ate from the children's menu) to old fogeys like me, and but also catering for meat eaters and vegans. Service was great, although staff seemed to be rushing around. Have eaten at other Bill's restaurants and food/service has been consistently good.
Amazing food, drinks and staff! Would 100% recommend the butternut squash stew and grain salad. It was amazing! Only thing I would say is that it is a chain so if you want something more special than that I'd go somewhere else.
The food was excellent however I did have issues with the drinks. We ordered two teas which came in two large teapots with about 1/4 of water. This meant that this took up most of the table and the tea tasted weak. They should have one large pot between two and our teapot wasn't clean do had bits floating inside our tea.

Bill's Berkhamsted Restaurant Info

Amenities

Service options
  • Outdoor seating
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Offerings
  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Kids' menu
  • Late-night food
  • Spirits
  • Vegetarian options
  • Wine
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
Amenities
  • Good for kids
  • High chairs
  • Toilets
Planning
  • Accepts reservations
Payments
  • Debit cards
  • NFC mobile payments

Today

Opening Hours

Monday 11:30 AM - 09:30 PM
Tuesday 11:30 AM - 09:30 PM
Wednesday 11:30 AM - 09:30 PM
Thursday 11:30 AM - 09:30 PM
Friday 11:30 AM - 09:45 PM
Saturday 11:30 AM - 09:45 PM
Sunday 02:00 AM - 09:00 PM

How to go there

Location