Quick Facts About Bill's Maidstone Restaurant
Bill's Maidstone Restaurant has several strengths that contribute to its positive reputation. Firstly, many customers commend the restaurant on its pleasant and helpful staff. The staff members are described as attentive, friendly, and caring, creating a welcoming and enjoyable environment for guests. Additionally, the restaurant's retro ambiance is well-liked by patrons, who appreciate the rustic and stylish decor.
The food at Bill's Maidstone Restaurant is also highly regarded, with specific dishes receiving praise. The dumplings and banoffee sundae are particularly lauded for their great taste and quality. The all-day breakfast option is highlighted as a standout, with customers noting that it is fulfilling and capable of sustaining them until evening. Additionally, the vegetarian options are commended for their excellence.
The overall atmosphere of the restaurant is also seen as a strength. Customers appreciate being able to grab a coffee, sit comfortably, and have a conversation. This relaxed and cozy environment adds to the overall positive experience of dining at Bill's Maidstone Restaurant.
Despite these strengths, there are some weaknesses that have been identified by customers. One common complaint is the pricing of the food. Some patrons feel that the restaurant is a bit pricey, especially considering the portion sizes. This suggests that the restaurant may not offer the best value for money.
Another weakness mentioned is the limited menu options. Some customers express disappointment in the lack of variety, finding it challenging to find something that stands out to them. While the quality of the food is generally praised, the limited selection may be a drawback for those seeking a wider range of choices.
Customer service is another area where the restaurant falls short. Several comments mention waiting times and mistakes in orders. The inclusion of a 10% service charge by default is also seen as a negative aspect, as it forces customers to negotiate their money back for subpar service. These issues may contribute to a perception of poor customer service and detract from the overall dining experience.
Finally, some customers express dissatisfaction with the pricing of beverages, particularly tea. They believe that the restaurant charges high prices for a limited selection of teas, which they consider to be a regular cafe choice. This again raises concerns about the overall value for money offered by the restaurant.
In conclusion, Bill's Maidstone Restaurant has several strengths, including a welcoming staff, delicious food, and a charming ambiance. However, there are weaknesses identified by customers, such as high prices, limited menu options, and issues with customer service. These factors should be taken into consideration when assessing the strengths and weaknesses of the restaurant.
Best TL Reviews
Klasse! Sehr zu empfehlen... nettes Personal ... tolles Retroambiente... gutes Preis-Leistungsverhältnis
Great dumplings, divine banoffee sundae, love the rustic looks of it.
Overall delicious but a bit pricey and I would have preferred less dishes with chilli, as I am not a big fun of hot tastes. ????????????????????????
The Staff make this a lovely enjoyable environment. Grab a coffee, sit in comfort and have a chin wag.
Chutná snídaně, starostlivý personál, stylová restaurace. Nemám co vytknout, spíše mohu jen doporučit!
Attentive and friendly staff with a large and varied selection of food available.
The "all day" breakfast is enough to keep you going until evening time.
A Maidstone abbiamo scoperto Bill`s Restourant uno dei migliori posti per la colazione mai trovato...ci è piaciuto cosi tanto che ci siamo tornati sia a pranzo che a cena.....ottimussss.....
Great service, superb veggie options. Strangely didn't seem to have a lot of choice though. Kept scanning the menu expecting something to jump out at me... it didn't.... so went for the burger and was not disappointed!
I find this place a bit mediocre. The staff have kept me waiting every visit and made mistakes on my order yet a 10% service charge is added to the bill by default giving you the job of negotiating your money back for their poor service.
As for prices this place charges top prices eg 6.50 for a dessert this is not drop in casual dining with a cup of tea price. There are other decent choices around for half that price.
They don't do an extensive choice of tea either like red bush, Kenya, assam, lapsong it's just the usual few teas. Why is this place charging up-market prices for regular cafe choice?
They seem to have spent a lot on the appearence of the place and have set prices to recover the consequential overhead but it's crammed-in tables like a cheaper alternative anyway.
If I want to pay these high prices I can get better dining with more choice of foods in a better environment with better service. If I want just a quick tea and a treat I can get it half price elsewhere. So I give this place a miss!
Place Pictures
Bill's Maidstone Restaurant Info
Amenities
Service options
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Outdoor seating
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Takeaway
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Healthy options
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Kids' menu
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Late-night food
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Spirits
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Vegetarian options
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Wine
Dining options
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Dessert
Amenities
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Good for kids
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High chairs
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 09:30 PM |
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| Tuesday | 08:00 AM - 09:30 PM |
| Wednesday | 08:00 AM - 10:00 PM |
| Thursday | 08:00 AM - 10:00 PM |
| Friday | 08:00 AM - 11:00 PM |
| Saturday | 08:30 AM - 11:00 PM |
| Sunday | 08:30 AM - 10:00 PM |
How to go there
Location
Places
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