Bushmead Fish Bar

+44 1582 459657

7B Hancock Dr, Luton LU2 7SF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Bushmead Fish Bar

The Bushmead Fish Bar has received mixed reviews, with some customers praising the quality of the fish and chips and the customer service, while others have complained about long wait times and subpar food. Let's analyze the strengths and weaknesses of the place based on the comments provided.

Starting with the strengths, several customers mentioned the crispy and light batter and the quality of the fish. They specifically praised the large, meaty fish fillets and the light, delicate batter. This indicates that the fish is well-cooked and the batter is not overly greasy or heavy. Additionally, customers mentioned that the portions of food were good and reasonably priced, suggesting that they offer value for money.

Another strength mentioned by a customer was the excellent customer service provided by a specific staff member with blonde hair. They mentioned that the lady was helpful and knew her customer service well. This indicates that there are staff members who go above and beyond to ensure a positive dining experience for customers.

Moving on to the weaknesses, one major issue mentioned by multiple customers was the long wait time. One customer mentioned that they were told their order would take 6 to 8 minutes, but they ended up waiting for a total of 25 minutes. Another customer mentioned that if you're not on first name terms with the staff, you might see your order given to someone else and have to wait longer. These comments suggest that the place might struggle with managing customer expectations and efficiently handling orders during peak times.

Moreover, one customer complained about their order being given to another person who came in after them, resulting in an even longer wait. This indicates a lack of organization and attention to detail in managing orders.

Another weakness mentioned was the slightly bland taste of the cod and chips. One customer mentioned that although the customer service was excellent and the food arrived quickly, the fish and chips were slightly bland to their taste. This suggests that there might be inconsistencies in the seasoning and flavoring of the food.

In conclusion, the Bushmead Fish Bar has strengths in terms of the quality of the fish and the customer service provided by certain staff members. However, they have weaknesses in terms of managing wait times, organizational skills, and flavor consistency. Improvements can be made in these areas to ensure a better overall dining experience for customers.

Best TL Reviews

Paid for meal upfront asked how long will it take was told 6 to 8 minutes went to the shop and came back 8 minutes later to see my order in the hotplate waiting 5 minutes later a local came in with the same order and she gave him what I ordered then I had to wait again for them to cook my order total of 25 minutes wait

If your not on first name terms you might just see your order going out the door and you having a long wait

Very bad service!

So so lucky to have this fish and chips shop on our doorstep. Crispy light batter and good chips

Absolutely loved the service today from the lovely lady, she had blonde hair, she was very helpful, She really knows her customer service..x

This is our go to fish and chip shop, fantastic quality fish, large meaty fish fillets with light delicate batter. First tried about two years ago and every time we’ve ordered we’ve never been disappointed

Brilliant fish and chips.well I've been getting .I cant guarantee you'll get as well. try and see if everyone get good quality food. I think you wont be disappointed.

Been twice in a relatively short time. The fish is excellent quality, but the batter is light and crisp at the same time. Good food portions and really enjoyable. No. 1 fish and chips shop for us.

Great fish and chips, nice light batter on the fish. Reasonably priced. Well staffed and friendly.

The customer service in here is excellent. Very friendly staff members and the food didn't take very long to arrive. The food was standard, fish cakes were nice but the cod and the chipd itself were slightly bland to my taste.