Quick Facts About Top Fellas
Top Fellas is a popular restaurant that has received both positive and negative feedback from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the restaurant, we will examine the comments provided by customers.
One common strength mentioned by customers is the taste of the food. Many customers praise the quality and flavor of the dishes, such as the pizza Kiev and the tandoori chicken wrap. This demonstrates that the restaurant has a strong ability to deliver delicious meals that satisfy the customers' taste buds.
Another strength of Top Fellas mentioned by customers is the excellent customer service provided by the staff. Customers appreciate the friendly and approachable nature of the staff, as well as their well-presented appearance. This indicates that the restaurant values the importance of providing a positive dining experience through attentive and friendly service.
Customers also appreciate the value for money provided by Top Fellas. They mention that the food is reasonably priced, offering good prices for the quality of the meals. This suggests that the restaurant understands the importance of offering affordable options for customers without compromising on taste or quality.
Furthermore, customers mention the cleanliness of the restaurant, highlighting it as a strength of Top Fellas. The positive comments about the cleanliness indicate that the restaurant prioritizes cleanliness and hygiene, which is important for customers to feel comfortable and confident in the dining experience.
On the other hand, there are some weaknesses mentioned by customers that need to be addressed by Top Fellas. One common complaint is the inconsistency in the amount of toppings on the pizzas. Some customers mention missing toppings or a sparse amount of toppings, which can be disappointing for customers who have paid extra for specific ingredients. This suggests that there may be issues with quality control or consistency in the preparation of the pizzas.
Another weakness mentioned by customers is the overcooking of certain dishes, such as the fish bites and chips. Customers describe the batter and chips as tough to eat, indicating a lack of attention to detail in the cooking process. This demonstrates a need for improvement in the consistency and execution of the cooking techniques.
Some customers also express disappointment with the temperature of their meals. They mention that the wraps they ordered were not hot, which can affect the overall dining experience. This suggests that there may be issues with communication or timing in the kitchen, leading to lukewarm or cold dishes being served.
In addition, there are a few customers who mention that certain menu items were not available when they visited the restaurant. This indicates a potential issue with inventory management and availability of ingredients. Customers may be discouraged from returning if they repeatedly encounter items being out of stock.
In summary, Top Fellas has several strengths, including delicious food, excellent customer service, reasonable prices, and a clean environment. However, there are also some weaknesses that need to be addressed, such as inconsistency in topping quantities, overcooking of certain dishes, temperature issues, and lack of availability of certain menu items. By addressing these weaknesses and maintaining their strengths, Top Fellas can continue to attract and satisfy customers. The restaurant can improve quality control, cooking techniques, communication, and inventory management to provide a better dining experience for its customers.
Best TL Reviews
Normally love top fellas but tonight we ordered veg pizza that supposed to come with peppers onion sweetcorn mushrooms and olives mine was missing mushrooms and olives and very sparse with the rest even tho the pizza it’s self tasted nice I feel that after paying an extra 1 pound 20 since the last time I ordered it on a 10 inch that obviously I was expecting to pay more but not less topping all though the pizza Kiev was full of chicken and lovely don’t no what happened but if we decide to order again I will mention this so hopefully rectified I don’t like to complain but missing items that are payed for should be on
Tandoori chicken wrap from top fellas is highly recommend
Food lovely as always. Excellent value for money. staff always well presented friendly.
Usually great, ordered fish bites & Childs fish bites, both chip and fish bites were over cooked normally a lovely light golden brown that melts in the mouth, tonight both batter & chips were tough to eat
Excellent customer service, fantastic food and when I receive the food the food is always piping hot the way I like it. Good prices and always polite. I always go with topfellas when I’m ordering food
We had heard great things about Top Fellas so decided to pop in tonight for the first time! One of the cleanest chippies I've seen yet I was very impressed! We waited around 15mins for our food which is totally acceptable as it was all made fresh to order!
WOW is the food good! Everything was so delicious the chips were the best I've had and the burger was absolutely massive! All of the family agreed it's the best chippie in the area and we will be back at the weekend for more!
Been three times, first time I really enjoyed it. Had the Kebab with the roast. Next two times we had wraps as they were out of roast (at 18:30). First time they were barely warm, but as I enjoyed the first time we tried again. 2nd time, again weren't hot. Very disappointed. This has put us off going again. Looked spotless inside but after throwing away two meals I won't be risking it again.
Was me and my partners first time at Topfellas and honestly it didn't disappoint. The burgers were amazing in every way. The staff were friendly and approachable. Best burger I've had in a long time. Restaurant quality. Will definitely be returning
Top Fellas Info
Amenities
Service options
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Delivery
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Drive-through
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Takeaway
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Late-night food
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 02:00 AM |
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| Tuesday | 11:30 AM - 02:00 AM |
| Wednesday | 11:30 AM - 02:00 AM |
| Thursday | 11:30 AM - 02:00 AM |
| Friday | 11:30 AM - 02:00 AM |
| Saturday | 11:30 AM - 02:00 AM |
| Sunday | 04:30 AM - 09:30 PM |
How to go there
Location
Places
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