Quick Facts About The Stocks Hotel
The Stocks Hotel has several strengths that make it an appealing place to visit. One strength is the great decor in the pub, creating a visually pleasing environment for customers. Additionally, the pub offers a nice large space, preventing patrons from feeling cramped and allowing for comfortable socializing. This is especially important in a busy pub, as mentioned by several reviewers, indicating that it attracts a consistent crowd throughout the week. The availability of two free pool tables on Mondays is also a positive aspect, providing an enjoyable activity for customers.
Another strength of The Stocks Hotel is the welcoming and friendly atmosphere. Multiple comments highlight the friendly people and staff, emphasizing the positive experiences customers have had with the pub's personnel. This creates a positive and inviting environment for visitors, making them feel well taken care of and encouraging return visits.
The cleanliness of the place is another positive aspect, as described by a reviewer stating that it looks clean. Cleanliness is an important factor for maintaining customer satisfaction and ensuring a pleasant experience. A clean environment helps establish a good impression and contributes to the overall positive atmosphere of the pub.
Furthermore, the pub's owner and staff actively seek and value customer feedback. This indicates a commitment to customer satisfaction and the willingness to improve based on feedback. Such proactive engagement with customers can enhance the overall quality of service and ensure that customers feel heard and valued.
Despite these strengths, The Stocks Hotel also has a few weaknesses that need to be addressed. One major drawback is the lack of disabled toilets. This limits accessibility for individuals with disabilities, which can be seen as a disadvantage and may prevent some potential customers from visiting.
Another issue mentioned by a reviewer is the lack of social distancing. This is particularly relevant given the global pandemic and the need to follow health and safety guidelines. The crowdedness and lack of seating for all the customers can lead to an unpleasant experience and concerns about safety.
One comment also highlights a negative experience in which the bar staff prioritized serving their acquaintances and did not maintain order in the establishment. This suggests a lack of professionalism and fairness in the service provided by the staff.
Another complaint raised by a reviewer is the high price of a pint of Coke, which was deemed too expensive. This suggests that the pub might need to reevaluate its pricing strategy to ensure affordability for customers.
Additionally, a reviewer mentions that no food is available at the pub, which can be seen as a drawback. While some customers may visit solely for drinks, offering food options could attract a wider range of clientele and increase overall customer satisfaction.
Lastly, the presence of pot holes in the car park can be seen as a minor nuisance. While it does not greatly impact the overall experience at the pub, maintaining a well-maintained car park can contribute to the overall aesthetic appeal and impression of the establishment.
In conclusion, The Stocks Hotel has several strengths, including its great decor, friendly atmosphere, and accommodating staff. However, it also has weaknesses that need to be addressed, such as the lack of disabled toilets, the disregard for social distancing, and the need for improved service fairness. Additionally, pricing, food availability, and car park maintenance should be evaluated to enhance the overall customer experience at the pub.
Best TL Reviews
Decor in the pub is great, nice large space so you don't feel crammed in.
Great place, full of welcoming friendly people and staff.
Busy pub throughout the week.2 pool tables which are free on a Monday other days its £1 a game.
It's a big place, looks clean. Draw back, ladies toilets upstairs, no disabled toilets.
What a mess this place was tonight. Bar staff serving anyone they knew first even some who had been asked to leave by security for getting up on tables singing.
No social distancing and more people in the bar than had seating for. This used to be a nice place to go for a drink now full of drunken teenagers wont be going again for some time. Had to wait ages to be served.
I was pleasantly surprised when we entered the Stocks. The decor is really nice, it's obvious that a lot of money has been spent on it. We had a carvery and overall it was really good. The desserts are delicious too. But what has stuck in my mind the most is the staff. So friendly and helpful, and keen to get our feedback about the food. We met the owner who was also very welcoming. We will definitely go back. The car park is free. Trouble is it has a few pot holes. Give it a try though, I'm sure you'll be pleased
£3.20 for a pint of Coke won't be buying another one there. Went in on Saturday night and it wasn't that busy which was pretty surprising.
Very friendly atmosphere in the pub. Staff are always welcoming and friendly. Good choice of drinks with reasonable prices. Some sitting places outside of the pub. Car parking spaces also available. Unfortunately in this pub food isn't available.
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The Stocks Hotel Info
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Opening Hours
Monday | 11:00 AM - 11:00 PM |
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Tuesday | 11:00 AM - 11:00 PM |
Wednesday | 11:00 AM - 11:00 PM |
Thursday | 11:00 AM - 12:00 AM |
Friday | 11:00 AM - 12:00 AM |
Saturday | 11:00 AM - 12:00 AM |
Sunday | 11:00 AM - 11:00 PM |
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