Alexa Lauren Patisserie

+44 1926 259719

Alexa Lauren Patisserie, 16 High St, Kenilworth CV8 1LZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Alexa Lauren Patisserie

Alexa Lauren Patisserie has several strengths that contribute to its positive reputation and customer satisfaction. Firstly, the quality of their coffee is highly praised. Customers have mentioned that the coffee tastes great, which indicates that the establishment takes pride in sourcing and brewing high-quality beans.

Another strength is the wide selection of home-made pastries and cakes. Customers rave about the amazing taste and the fact that everything is made from scratch. This suggests that the patisserie has skilled bakers who are dedicated to producing delicious treats for their customers.

The staff at Alexa Lauren Patisserie are also highlighted as a strength. Commenters specifically mention Ana and Sophie as being amazing and providing excellent service. This indicates that the staff members are friendly, attentive, and create a welcoming atmosphere for customers.

Additionally, the patisserie's ability to cater to dietary restrictions and allergies is another strength. Customers with dairy intolerance and nut allergies were able to enjoy their afternoon tea without any stress or worry. This shows that the establishment is willing to accommodate special requests and ensures that all customers can have an enjoyable experience.

In terms of weaknesses, one comment mentions that the food and drink prices are a little high. This may deter some potential customers who are more price-sensitive or looking for more affordable options. However, it is worth noting that customers still enjoyed the food and drinks they received, suggesting that the quality may justify the higher prices for some.

Another weakness raised in a comment is the noise level in the café due to its location overlooking a busy road. While this is beyond the control of the patisserie, it may detract from the overall dining experience for some customers who prefer a quieter ambiance.

One comment mentions that the online menu was not available and a smaller menu was provided instead. This could lead to frustration for customers who rely on the online menu for decision-making or who have specific dietary restrictions. However, it is possible that this was a temporary issue and not a common occurrence.

There is also a comment that highlights some issues with service, such as a sticky table and delays in receiving drinks and food. Additionally, the order was missing some items. These incidents suggest some inconsistencies in the service quality and efficiency of the establishment. However, the commenter still acknowledges that the food and drinks they did receive were good, indicating that the taste and quality were not compromised.

In conclusion, Alexa Lauren Patisserie has several strengths, including great tasting coffee, amazing home-made pastries and cakes, and a friendly and attentive staff. The ability to cater to dietary restrictions and allergies is also commendable. However, there are areas of improvement, such as addressing issues with service and ensuring consistency. Despite these weaknesses, the overall positive feedback and regular customers indicate that Alexa Lauren Patisserie is still highly regarded.

Best TL Reviews

Absolutely love this place! Coffee taste great, all home made pastries and cakes are amazing! The team are amazing too especially Ana and Sophie who usually serve us! Regular visitor here! ????

We had an afternoon tea for my birthday, delicious cakes and sandwiches! They catered for dairy intolerance and a nut allergy without any stress. It was easy to order, ready on time and did not disappoint.

Thank you for making my birthday so special! Would recommend to anyone, eating out didn't dampen how special the food was

Bright and decadent. The beautiful Alexa Patisserie is easy on the eye. The young, beautiful staff are welcoming and smiley. Families, friends, singles, cyclists, it’s a hub for everyone.

With plenty of seating, it’s a great place to consume quality brunch, tea, coffee in comfort in Kenilworth’s heart.

Couldn’t recommend this place enough. Afternoon tea can be difficult for a gluten free person, but the team went above and beyond to make me have an amazing experience, all home made cakes and sandwiches (even gluten free scones!) thank you will definitely be back ????

One of the only places open on the old high street. Visited as part of a cycle. Very convenirnt location, overlooking some of the town although busy road made it noisy in café with doors open. The food and drink was a little pricy, and the flapjack was quite bland and crumbly, but the hot chocolate was creamy and smooth, and the earl grey tea is served loose leaf in a teapot. The interior is airy and the staff were helpful.

Lovely afternoon tea for Mother's Day. Looked after the vegetarian in our party too, without making them feel awkward.

Lovely coffee and cakes. The chocolate brownie in particular. Lovely service too

The table we were given was sticky. The online menu was not available and a much smaller menu was available. Our drinks arrived at the table just under an hour after we arrived. On top of that, when our food arrived the order was missing a couple of items. The food and drinks that we got were good so it's two stars not one.