Golden Lough

+44 28 3834 6876

206 Lough Rd, Lurgan, Craigavon BT66 6NQ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Lough

Golden Lough Place, a Chinese restaurant, has received a range of comments from customers, highlighting both strengths and weaknesses. In order to analyze and evaluate the restaurant, it is important to consider these comments and understand their implications. Based on the comments provided, the strengths and weaknesses of Golden Lough Place can be identified.

One of the strengths of Golden Lough Place, as mentioned by a customer, is the impressive portion sizes. This indicates that the restaurant provides generous servings of food, ensuring that customers get value for their money. Additionally, the customer mentions that the food tasted of good quality, suggesting that the ingredients used are fresh and flavorful. This can be seen as a positive aspect for those seeking a satisfying and enjoyable dining experience.

Another strength mentioned by a customer is the tasty satay dish. The customer describes it as mildly spicy with great flavor and emphasizes that it is always amazing. This highlights the consistency in the quality of this dish, indicating that Golden Lough Place excels in preparing certain menu items. A tasty and consistent dish like the satay can contribute to customer loyalty and positive word-of-mouth recommendations.

However, the weaknesses of Golden Lough Place are also apparent from the comments provided. One customer mentions that the food has become more spicy, and the ribs have become smaller in size. These changes in the menu may disappoint long-time customers who were accustomed to the previous flavors and portion sizes. This suggests that the restaurant may have altered its recipes or portion control, which has negatively affected the dining experience.

Another weakness highlighted by several customers is the excessive use of 5 spice in the curry. Some describe the overpowering taste of aniseed or cinnamon, indicating that the balance of flavors in the curry may not be well-executed. This could be a result of improper measurement or lack of consistency in the kitchen. Customers expect the flavors in their dishes to be well-balanced, and when this expectation is not met, it leads to dissatisfaction and a negative impression of the restaurant.

Several comments also mention issues with accuracy in fulfilling orders. Customers state that orders were wrong or missing items. This indicates a potential weakness in the restaurant's order fulfillment process and attention to detail. Such errors can lead to frustration and a lack of trust in the restaurant's ability to provide a satisfactory experience. Consistency and accuracy are important factors that determine the overall customer satisfaction.

Furthermore, another customer mentions that the curry lacks flavor and tastes like star anise. This suggests that the quality of certain dishes may have declined over time. Inconsistent flavors and a lack of balance can be a major drawback and can deter customers from returning.

Additionally, some customers express disappointment with specific food items, such as hard chicken, chewy chips, and soggy chicken balls. These issues indicate that the restaurant may experience inconsistencies in the cooking process, resulting in certain items being overcooked, undercooked, or improperly prepared. In order to maintain a positive reputation and attract repeat customers, Golden Lough Place should address these concerns and ensure that the quality of the food is consistently high.

In conclusion, Golden Lough Place has both strengths and weaknesses. The strengths include generous portion sizes, tasty satay, and good quality tasting food. However, the weaknesses highlighted by the customers include changes in portion sizes, excessive spices, inaccuracies in order fulfillment, and inconsistent flavors and cooking. In order to improve, the restaurant should address these weaknesses, strive for consistency in flavors and portion control, and pay attention to order accuracy. By focusing on these areas, Golden Lough Place can enhance its overall dining experience and ensure customer satisfaction.

Best TL Reviews

Food has got a lot more spicy and the ribs are a lot smaller. The chicken spring rolls have nobean sprouts in them. The curry has too much 5 spice in it and can only taste aniseed.

Food wasn't good was warmed up chips hard chicken you couldn't chew it was so disappointing cost me £32 never again used to be good maybe new cook

I don't like their curry,they put too much 5 spice into it and it just tastes like cinnamon. I always order mushrooms and broccoli in a garlic and oyster sauce. Fab

Got food the night order was wrong and it wasn’t nice.won’t b back

First time here and very impressed. Not long waiting for the order and the portion sizes were excellent. Couldn't eat it all.Goid quality tasting food, will definitely be back for more.

Best satay!! Mildly spicy, not too nutty but great flavour! ???? everything else in our order was lovely as well...chips, rice & chicken curry. The honey chilli chicken was a bit sickly sweet though. Their chicken satay is always amazing tho ????????❤????

Food gone down hill, we always order the same thing and they still manage to get it wrong and theres always something missing from the order. Their curry is terrible, tastes like star anais, the ribs are just fatty bones, chicken balls are always soggy and too much fatty thick batter, noodles are always over cooked and mushy. Wouldnt reccomend

Standard Chinese. Not enough curry sauce on the chips and the chicken balls had a bit too much batter.