Butterfly Cafe

+44 7938 719678

114A King St, Norwich NR1 1QE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Butterfly Cafe

Strengths:

1. Vegan-friendly options: The owner was kind enough to make a vegan avocado toast, showing that they cater to different dietary preferences and are accommodating to their customers' needs.

2. Relaxing atmosphere: The cafe has a relaxing atmosphere, with people enjoying their time and even some working from the place. This creates a comfortable and peaceful environment for customers to enjoy their meals or work in.

3. Reasonable prices: The cafe offers nice fresh food at very reasonable prices, such as a full English breakfast for £9.50 including a generously sized coffee. This provides good value for customers and makes it an attractive option.

4. Friendly and humble staff: Multiple comments mention the friendly and humble staff at Butterfly Cafe. Their friendliness and helpfulness contribute to a positive customer experience and create a welcoming atmosphere.

5. Clean and sparkling environment: Customers consistently mention the cleanliness of the cafe, with surfaces appearing immaculate, even the bathroom. This attention to cleanliness helps to create a pleasant and hygienic environment for customers.

6. Good coffee and selection of food: The cafe offers a good selection of food, with customers specifically mentioning the great coffee and options like smoothies, breakfast, and paninis. This variety appeals to different tastes and preferences.

7. Accommodating to families: Customers appreciate the fact that the cafe is accommodating to families, with staff being welcoming and lovely to both babies and breastfeeding mothers. This inclusivity makes it a suitable place for families to visit.

Weaknesses:

1. Packaging sustainability: One comment suggests that the cafe should bring in sustainable packaging for their takeaway boxes to be more environmentally friendly. This indicates that the current packaging may not align with sustainable practices, which could be a potential weakness for the business in terms of its environmental impact and customer perception.

2. Quality control issues: One comment mentions a negative experience with a Tuna melt panini, with the tuna looking off, the panini being small and thin, tomato sauce splashes on it, and a hair on the cheese. This indicates a lapse in quality control, which could affect the overall customer experience and potentially deter repeat business.

3. Tuna melt disappointment: The negative experience with the Tuna melt panini also resulted in the customer being put off from tuna melts and stating that they will not return. This highlights the potential impact of a single negative experience on customer loyalty and future business.

Based on the comments provided, Butterfly Cafe has several strengths that contribute to its positive reputation, including vegan-friendly options, a relaxing atmosphere, reasonable prices, friendly and humble staff, a clean environment, good coffee and food selection, and being accommodating to families. However, there are also areas for improvement, such as addressing packaging sustainability and maintaining consistent quality control.

Best TL Reviews

Went for a quick break and grabbed a smoothie and avocado ???? toast. The owner was kind enough to make me a vegan avocado toast. It’s a lovely cafe and people seated their were enjoying their time. Some of them were working from the place too, very relaxing atmosphere. Staff were humble.

I would recommend the business owners to bring sustainable packaging in their takeaway boxes as it will be environment friendly.

Lovely little place. Nice fresh food at very reasonable prices. £9.50 for a full english including a generously sized coffee is pretty good value. Lovely people running it too. Worth a look!

An absolutely lovely little Cafe which I will definitely be returning to. Visited with a friend the other day and was immediately greeted by a friendly and bubbly member of staff. We ordered a coffee which was served within a couple of minutes by once again the lovely member of staff. The atmosphere was lovely with a really homely air to it. The surfaces were immaculate with everywhere seeming very clean, even the bathroom looked sparkling with was pretty impressive for a busy little cafe. If I could I’d rate 10 stars. Real thumbs up to the team here!!!

Lovely little spot close to the train station and such great value! Good coffee and selection of food. We come in here for coffee, breakfast & smoothies and can’t believe how good value it is for what you get. Particularly love the mango smoothie! We also bring my baby and the lady and man who work there are so accommodating and lovely to him. Breastfeeding friendly also which is important to me. Overall wonderful spot!

Friendly staff. Great hot breakfast, strong coffee. Tables cleared and disinfected as soon as customers gone

Nice cosy place. Friendly staff. You feel right at home.

Great place to eat. Sparkly clean. Lovely friendly people running it. Great food. I would have been happy to sit in there all morning!!

I ordered a Tuna melt panini which is normally my favourite. However, the Tuna was a brown colour and looked off. The panini was small, thin and had tomato sauce splashes on it. And there was a dark thick hair attached to the cheese.

Safe to say, I've been put on tuna melts and will not return.