Quick Facts About Marklews Fish & Chips
Marklews Fish & Chips place has a mix of strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentioned being welcomed by friendly staff upon entering the establishment. This indicates that the customer service is satisfactory and creates a positive initial impression. Additionally, the same customer commented on the short wait time and quick service, being in and out of the shop in under 5 minutes. This suggests that the efficiency of the staff and the overall organization of the business are commendable.
Another positive aspect highlighted by multiple customers is the taste of the chips and curry sauce. The comments describe the chips as great and tasting amazing, indicating that the quality of the food is satisfying and enjoyable. Similarly, the battered sausage was also praised for its taste. This demonstrates that the ingredients are of good quality and prepared well, contributing to a positive dining experience.
Furthermore, customers mentioned that the prices at Marklews Fish & Chips are reasonable. This aspect is significant for attracting and retaining customers, as affordability is an important factor for many individuals. This strength suggests that the business offers value for money, making it an attractive choice for customers seeking a budget-friendly option.
On the other hand, there are some weaknesses that should be addressed. One customer commented on the poor quality of the peas, stating that they were hard. Another customer mentioned that the sausage was very small, which may leave customers feeling unsatisfied with their order. These weaknesses in the side dishes indicate a potential inconsistency in the preparation or quality control of the food items.
Another weakness highlighted by a customer is the lack of customer service training and organizational skills. This customer claimed to have had difficulty communicating their order and witnessed a lack of efficiency during the bagging process. This indicates a need for improvement in terms of staff training and overall organization within the establishment.
Additionally, a customer expressed disappointment with the overall experience compared to their previous visits to the shop. They mentioned a need for changes and tender loving care to maintain the same level of excellence they had experienced in the past. This suggests that there may have been a decline in the overall quality and consistency of the food and service, which could be a weakness that needs to be addressed by the business.
Furthermore, several customers expressed dissatisfaction with the quality of the fish and chips. Complaints included greasy fish, excessive batter, overcooked fish, and dry fish with a hard batter. These weaknesses suggest a lack of consistency in the preparation and cooking of the main food items offered by Marklews Fish & Chips. These issues need to be addressed to maintain customer satisfaction and loyalty.
In conclusion, Marklews Fish & Chips place has strengths in terms of friendly staff, efficient service, reasonable prices, and positive feedback on the taste of certain food items. However, there are weaknesses related to the quality and consistency of certain dishes, as well as issues with customer service and organizational skills. Addressing these weaknesses will be crucial for improving the overall dining experience and maintaining customer satisfaction.
Best TL Reviews
Went in for Lunch and was welcomed by friendly staff.. Wait time was not long at all and I was in and out in under 5 minutes. The chips were great and tasted amazing this is the same with the curry sauce and battered Sausage. Prices are also very reasonable, will be back again!
Chips like scraps, peas hard, sausage very small, did not think £5 for the food was worth it.
Fish - haddock- as it should be...white, sweet and just melt in the mouth. Freshly cooked and perfect
Y'all need some customer service training and some better organisation.
Popped in on a whim, not been for a fair few years and it used to always be good. Ordered 2 peices of fish, 2 regular chips 1 fish cake and one small sausage, 20quid..
I think I must have repeated my order at least 5 times to the lass on the till, and was still repeating the order while she was bagging it all up. Fish was hot, chips were cold. Batters nice but it's not great when it's only your batter that's the best thing.
If y'all were new I'd understand but can tell that's just how it runs in there nowadays, used to be one of the best a good 10 years ago, deffo need some changes and tlc if it's gonna make gains like it used too in my opinion.
Just thought it's pretty sad really. One of the first review I've posted on here too, mainly because I felt it needed pointing out
Excellent fish and chips and a very clean take away.
Just had fish and chips the fish was greasy there was more batter on the fish than fish.
If anything the chip was dreadful there was that much grease formed on the bottom of my false teeth the Fat tasted deity !! Its was very greasy.. not very tasty the only good thing about it the Vinegar taste nice !!
. The fish was overcooked it was dry ..
it wasn't very white it was more brown ???? colour.... if the people think this fish and chip shop is Good obviously some people don't know good fish and chips from bad ones...
bought fish and chips from here on 8/3/2022.
its the worst peice of fish i have ever had. i wondered if it was cooked the night before and just warmed up as i was probably first in the shop on that day. I do enjoy my fish and i will never go back again
The fish was not just overcooked it was incinerated. Fish was hard and dry and the batter was like concrete.
I use this chip shop twice a week but after a few recent letdowns I will be looking elsewhere in future.
Marklews Fish & Chips Info
Amenities
Service options
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Takeaway
Highlights
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Fast service
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
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Quick bite
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 02:00 AM |
|---|---|
| Tuesday | 11:30 AM - 02:00 AM |
| Wednesday | 11:30 AM - 02:00 AM |
| Thursday | 11:30 AM - 02:00 AM |
| Friday | 11:30 AM - 02:00 AM |
| Saturday | 11:30 AM - 02:00 AM |
| Sunday | Closed |
How to go there
Location
Places