Quick Facts About Café 1
Café 1 place has several strengths based on the comments provided. Firstly, the taste of the food is highly praised, with customers specifically mentioning the great taste of the desi tea, samosa, fish cake, sausage, hash browns, shepherd's pie, and lasagne. This indicates that the café has a strong focus on providing high-quality and delicious food options. Additionally, the café offers a range of foods from sandwiches to cooked meals and desserts, allowing customers to have a variety of options to choose from.
Another strength is the friendly and helpful staff. Customers consistently mention that the staff members are nice, friendly, and polite. The sister at the counter is specifically praised for her talkative and friendly nature, creating a welcoming atmosphere in the café. This suggests that the staff is trained to provide excellent customer service, which can greatly enhance the overall dining experience.
The cleanliness and ambiance of the café are also mentioned positively. Customers describe the place as clean, bright, and fairly spacious, which creates a pleasant environment for dining. The availability of seating is mentioned as a positive aspect, indicating that the café can accommodate a good number of customers comfortably.
Furthermore, the pricing of the food is mentioned as reasonable. Customers feel that they are getting value for money, as the food is tasty and the prices are affordable. This can attract more customers and create a positive reputation for the café.
However, there are a few weaknesses highlighted in the comments. One customer mentions that while the food is good, it could have more flavor. This suggests that some customers may find the food lacking in taste and prefer stronger flavors. It is important for the café to take into consideration different taste preferences and potentially offer more flavor options to cater to a wider customer base.
Another weakness mentioned is the waiting time for takeaway orders. One customer felt that they had to wait too long for their order, despite there being only a few occupied tables. This indicates that the café might face some challenges in managing orders efficiently, especially during peak hours. Improving the speed of service for takeaway orders can help enhance customer satisfaction.
The response from the owner also indicates that there might be room for improvement in terms of customer service skills. The customer mentioned that the owner needs to work on their customer service skills, suggesting that there might have been a negative interaction or dissatisfaction with the service provided. This highlights the importance of ongoing training and ensuring that all staff members are equipped with excellent customer service skills.
In conclusion, Café 1 place has several strengths including great-tasting food, friendly and helpful staff, a clean and spacious environment, a wide variety of options on the menu, and reasonable pricing. However, there are also areas for improvement such as enhancing the flavor of the food, improving efficiency for takeaway orders, and addressing any customer service issues. By addressing these weaknesses, the café can further enhance the overall dining experience and attract more satisfied customers.
Best TL Reviews
Dropped by for a quick cup of desi tea and a samosa. It tasted great. They do a range of foods from sandwiches to cooked meals and desserts. Staff were nice. I would recommend.
The place was clean, bright and fairly spacious, the staff were extremely friendly and helpful. There was a wide selection of food on offer.
I really enjoyed my visit. There is a good amount of seating available and a wide range of items on the menu. Staff were friendly and polite. The food itself was lovely and reasonably priced. Would recommend a visit!
Great all round. I’ve been to a lot of cafes and must say everything for these guys is spot on. The fish cake, sausage, hash browns and even means don’t disappoint. Always consistent and pretty quick and good service. You can go to other cafes and one or two things isn’t great but for these guys everything is. ????
High quality fully HMC halal food. Good customer service. Food could have a bit more flavour to it, but I understand they have to be conscious of everyone’s tastebuds, and not everyone enjoys spicy food like I do! Wide menu variety, but I mostly get either the shepherd’s pie meal or lasagne meal. All in all, good place to go to!
Very good food, good for a quick meal and the customer service is excellent.
The sister at the counter is absolutely lovely. I’ve never seen someone at a coffee shop as talkative and friendly as she is. They have good food and a welcoming atmosphere.
I ordered a couple of sandwiches for my colleagues. They wanted a sandwich. She said the sandwiches would be dry with just a bit of chicken and cheese so she made it nice and tasty for them with a bit of extras. And the pricing is decent. I would go there again and again for a quick takeaway whilst at work! Or just to chill out with friends for an English breakfast.
You keep Luton happy. Thank you.
Got a chicken and cheese panini for £3. More like a baguette squeezed onto the toaster press. The cheese was melted nicely and the chicken filling was OK. Three tables were taken when i was there but still had to wait far too long
Edit after owners response -
Just to advise the owner - mine was a takeaway order so need to hurry your customers at the tables. And you need to work on your customer service skills buddy
Place Pictures
Café 1 Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible toilet
Offerings
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Coffee
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Healthy options
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Kids' menu
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Payments
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Cash only
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
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| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | Closed |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
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