Cannon

+44 1289 331480

11 Castlegate, Berwick-upon-Tweed TD15 1JS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cannon

Cannon Place has both strengths and weaknesses, as indicated by the comments provided. On the positive side, many customers praised the friendly and helpful staff, noting that they had time for a chat and provided good service. The restaurant itself was also described as looking good, with pleasant surroundings, clean toilets, and the added bonus of interesting toilet wallpaper. These aspects contribute to a positive dining experience and create a welcoming atmosphere for customers.

Additionally, Cannon Place received compliments for their fish and chips. Multiple comments mentioned that the portion sizes were substantial and the taste was enjoyable. Specifically, the fish was noted to be of good quality, and the curry sauce was recommended. Many customers expressed their intention to return to Cannon Place, indicating overall satisfaction with the food and value for money.

However, the comments also shed light on some weaknesses of Cannon Place. Several customers criticized the chips, noting that they were unseasoned and not crispy, which detracted from the overall enjoyment of the meal. One customer even described them as the worst they had ever had. This suggests that there may be some inconsistency in the preparation and cooking of the chips, resulting in a negative experience for some patrons.

Another aspect that received criticism was the cleanliness of the restaurant. One comment mentioned that the table was sticky and not clean. While this may be an isolated incident, it nonetheless indicates a lapse in cleanliness standards, which can be off-putting to customers.

In terms of variety, one comment mentioned that there were limited options for vegetarians, which may limit the appeal of Cannon Place for individuals with dietary restrictions or preferences. This suggests a potential weakness in catering to diverse customer needs.

Lastly, one comment highlighted poor staff attitude and customer service. The customer felt that their complaint about the quality of the fish was brushed off, and they were not offered a refund or compensation. This indicates a failure in addressing customer concerns and resolving issues effectively. It is important for businesses to prioritize customer satisfaction and handle complaints appropriately to maintain a positive reputation.

In summary, Cannon Place has several strengths, including friendly staff, a pleasant atmosphere, and enjoyable fish and chips. However, there are also weaknesses to consider, such as inconsistent chip quality, cleanliness issues, limited vegetarian options, and poor handling of customer complaints. Addressing these weaknesses would likely contribute to an improved overall dining experience for customers at Cannon Place.

Best TL Reviews

Vegetarian Burger was nice, just a bit dry. The chips were unseasoned and not crispy at all.

Our table wasn't clean and very sticky.

The waitress was nice and the restaurant looked good. I really like the toilet wallpaper

We were a big party. Chips were unseasoned according to some eaters. I had a battered foot long and I liked it a lot. So not sure what to say. The staff were very nice !I think this fish bar is now called coulls and not cannon

Poor staff attitude. Meal wasnt anything I've ever been served from a chip shop. Fish was ok but chips were the worst I've ever had most of the portions were made up of burnt batter. Curry sauce was like water knocked stupid. This was a take away and certainly wont be back

Great fish and chips with curry sauce, portions are big! Scampi and chips for my good lady and that was an enormous portion too. Friendly staff and have time for a chat. Will be back again and again????????????????????????????

Very friendly staff, good traditional fish and chips. Huge portion. Very clean and tidy. Only two customer allow in the shop. You can pay by card. All good sauces as well. Thank you ❣️ we love this fish and chips.

Got fish and chips from here and the fish was clearly bad. The smell and taste was nasty. Went back to ask for refund and was told it was OK. Not sure this guy had a sense of smell because it wasn't. His attitude was all wrong if the customer is not satisfied then he should of offered a refund or some compensation. I will not be returning to this shop. Make sure to smell fish before you leave.

Fantastic fish and chips. Massive portion sizes, great prices and friendly staff. Tasted really nice and takes card too. Would recommend

Had an excellent sit in meal here, fish and chips really good quality and portions were enormous. I had the haggis, which was lovely. Prices are restaurant level, so not cheap, but you do get what you pay for. Not a very wide option for the vegetarian in our party. Staff were very friendly and helpful. There was a great atmosphere, and every seat was full on our mid-week holiday-time evening visit, but we did not need to book. Surroundings were pleasant, toilet clean. There is parking across the road nearby, which was free after 6pm. We will certainly make this a regular visit when we are in Berwick.