Neptune Diner

+44 1924 367165

5-7 Westmorland St, Wakefield WF1 1PN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Neptune Diner

The Neptune Diner, located in Wakefield, has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the diner, it is important to consider the various aspects mentioned in the comments.

One of the most recurring positive aspects mentioned by customers is the speed and convenience of the service. Several customers have praised the quick service and the fact that their meals were served super quick. This is a strength of the diner, as fast service is often appreciated by customers who are looking for a quick meal. Additionally, the friendly and polite service provided by the female staff members is also mentioned as a positive aspect, which adds to the welcoming atmosphere of the diner.

The food itself receives mixed reviews from customers. While some customers describe their meals as delicious, others mention that the food is okay but not great. There seems to be a lack of variety and choices in the menu, which can be seen as a weakness of the diner. Additionally, one customer mentions that the fish tasted bland and the chips were horrible. This suggests that there might be inconsistencies in the quality of the food, which can be seen as a weakness.

Another weakness mentioned by a customer is the fact that the food is handled with bare hands. While this might not be a significant issue for some customers, for others, it can be off-putting and raise concerns about hygiene and food safety. The mention of finding multiple hairs in a sandwich is also a major weakness that raises serious concerns about the cleanliness and hygiene practices in the diner. This incident might have had a negative impact on the reputation of the diner and has caused the customer to stop ordering from the place.

In terms of pricing, customers have mixed opinions. One customer mentions that the price doesn't reflect the food quality and that they have had better food for less. This can be seen as a weakness of the diner, as customers expect the quality of the food to match the price they are paying. However, another customer mentions that the prices are reasonable, which can be seen as a strength.

Overall, it can be concluded that the Neptune Diner has several strengths, such as quick service, friendly staff, and reasonable prices. However, there are also weaknesses, such as inconsistencies in the quality of the food, a lack of variety in the menu, concerns about hygiene practices, and pricing not reflecting food quality. These are aspects that the diner should address in order to improve the overall customer experience and reputation.

Best TL Reviews

We had a couple of meals and they were delicious and served super quick. The mug of tea were just what I needed after a rainy morning in Wakefield!! We will definitely be back!

The food is okay not a great deal of choice in wakefield, food is handled with bare hands which is a little bit off putting and the bloke that runs it isnt all that friendly, the ladies are always polite and friendly , the price doesnt reflect the food quality i have had better for less , that been said the place okay , not great not terrible.

Price 2*

Service 2*

Quality 2*

Speed and convenience 5*

Not the best food for the price, chips tasted horrible and the fish tasted very bland. Although the waitress had great service skills, couldn’t say the same for the manager, he wasn’t friendly in the slightest.

Order off just eat not long ago and received multiplies hairs in a sausage sandwich, in the bread too I pulled out at least 4 hairs. Like what the hell, surely not hygienic at all haven’t ordered from here since. Used to get it everyday but then found all them hairs, wish I checked my other sandwiches for them too.

Nice brew. Pot for 2 got 4 cups out of it. Lovely. Straight up no fuss food and friendly staff.

I Have been coming to Neptune diner since I was a little boy ! And it’s as good today as I always remembered! On entering the diner you are greeted by the very attentive staff behind the counter, the atmosphere is friendly, warm and very welcoming ! I chose to have the 5 piece breakfast which was cooked to perfection and served quick and hot. The prices are very reasonable and the dining room was comfortable and clean. My only gripe would be the lack of hash brown on my delicious breakfast ! That would have turned my review into a five star PLUS ! Fantastic guys keep up the good work !!

This place is a treat. A delicious treat!

I have tried different items on each visit, and I am consistently impressed.

Breakfast, fish and chips, delicious fresh pies, chips, mash, vegetables and gravy. Trifles, hot drinks and cold drinks. I have tried and enjoyed them all here.

The staff are efficient and friendly. The restaurant is lovely and clean.

Great work Neptune Diner.

Called into this cafe,we are not local Sunday lunch was spot on so Called in Monday morning for breakfast before travelling back home enjoyed both meals, will call again on our next visit...