Quick Facts About Gana Restaurant
Gana Restaurant has received both positive and negative comments from its customers. In this analysis, we will examine the strengths and weaknesses of the restaurant based on the comments provided.
Starting with the strengths, one customer mentioned that they were impressed with the friendliness of the staff and the attentive owner. This indicates that the restaurant excels in providing excellent customer service, making customers feel welcome and valued. Another positive comment stated that the food was very fine and faultless, with a super spicy and tasty flavor. Customers also praised specific dishes such as the lamb rice, chicken kothu roti, devilled chicken or prawn, chicken noodles, squid dry fry, and nethily fry. This suggests that Gana Restaurant offers a wide variety of delicious and enjoyable dishes, catering to different taste preferences.
Customers from Germany mentioned that they had been searching for a good Sri Lankan restaurant and were delighted to find Gana Restaurant. This implies that the establishment is well-regarded by visitors from other countries, indicating its authenticity and quality in serving Sri Lankan cuisine.
On the other hand, there are also weaknesses highlighted by negative comments from customers. One customer expressed disappointment with their order, as they found a large number of green chili pieces in their Mutton Kothu, making it inedible. This suggests that the restaurant may have issues with consistency in their food preparation and quality control. Additionally, the customer mentioned that their dad's kudal curry was too spicy, preventing him from eating it. This indicates that the restaurant may need to improve its ability to manage spice levels in their dishes, ensuring that they match the customer's preferences and expectations.
In terms of cleanliness, one customer mentioned a concern regarding the condition of the highchair in the restaurant. They described it as dirty and worn out, presenting a potential hygiene issue. The customer also shared a picture of the chair to support their claim. This suggests that Gana Restaurant should focus more on maintaining a clean and hygienic environment for their customers, especially when it comes to items such as highchairs that are meant for young children.
There were also complaints about the delay in serving orders. One customer mentioned that there was a significant delay in receiving their food. This could indicate a problem with the restaurant's efficiency in managing customer orders and delivering them in a timely manner. Prompt service is crucial in ensuring customer satisfaction and preventing frustration or dissatisfaction.
Lastly, one extremely negative comment criticized the quality of a specific dish, referring to the Mutton Fried Rice as being comparable to dog food. This indicates a significant failure in meeting customer expectations, as the dissatisfied individual felt that the dish did not contain enough meat and was generally disgusting. This comment suggests that the restaurant may have issues with overall food quality and consistency.
In conclusion, Gana Restaurant has strengths in its friendly and attentive service, delicious and varied menu options, and positive reception from international customers. However, there are weaknesses in terms of consistency in food preparation, management of spice levels, cleanliness, timeliness of orders, and overall food quality. Addressing these weaknesses would be crucial for Gana Restaurant to improve customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
Wir kommen aus Deutschland. Haben nach einem guten sri lankischen Restaurant gesucht. Wir sind begeistert. Freundliche Bedienung. Aufmerksamer Besitzer. Sehr empfehlenswert.
Essen sehr fein
I ordered normal Mutton Kothu and when I opened the packet there was so many green chilli pieces it was not edible. So disappointed especially considering that I order from them a lot. They also screwed up my dad's kudal curry which he didn't eat in the end because of the spice. Not impressed or happy with that and not being able to eat food I paid for.
Food was faultless- super spicy
and tasty- highly recommend. They do however need to look at the cleanliness of the restaurant, only has one highchair for the whole restaurant- it was so dirty and worn out. Asked the staff if we could get a different chair or get it cleaned, was told only had one and it was
Cleaned!!! Look at the picture below! How could they expect a baby/toddler to sit on this eat in this?!
Indian Lunch items are exceptionally good. Lovely food. Tried the Lamb rice and Chicken Kothu roti. Ask for the curry as accompanying dish for kothu roti. Will visit again for sure.
Never order from this restaurant. It is just the worst experience ever. Came back late from work , order a MUTTON FRIED RICE. Honestly this would ever classify as dog food. This was apparently meat.... why don't they put an honest menu and say RICE WITH FAT ALONGSIDE A LITTLE RAMDOM MEAT. DISGUSTING, ABSOLUTELY MORTIFIED
Food was good and tasty but there is delay in serving the orders.
Today we went third time, we like the food specially devilled chicken or prawn, chicken noodles, squid dry fry and nethily fry was served by Guhan, very nice person
Place Pictures
Gana Restaurant Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Coffee
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Halal food
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Healthy options
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Late-night food
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Spirits
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Vegetarian options
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Wine
Dining options
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Breakfast
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 10:30 PM |
|---|---|
| Tuesday | 10:00 AM - 10:30 PM |
| Wednesday | 10:00 AM - 10:30 PM |
| Thursday | 10:00 AM - 10:30 PM |
| Friday | 10:00 AM - 10:30 PM |
| Saturday | 10:00 AM - 10:30 PM |
| Sunday | 10:00 AM - 10:30 PM |
How to go there
Location
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