Capri Takeaway

+44 1505 331881

141 Main Rd, Elderslie, Johnstone PA5 9ES United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Capri Takeaway

Capri Takeaway place has several strengths and weaknesses based on the comments provided. To analyze these strengths and weaknesses, the following points will be discussed: service, food quality, order accuracy, waiting times, customer service, and value for money.

Starting with the strengths, the comment mentions that the service is on time as promised. This indicates that the takeaway place is efficient in delivering orders within the expected timeframe. Additionally, the comment recommends trying the pizzas, suggesting that they are of good quality and worth trying.

Moving on to the weaknesses, one commenter describes the service as the "slowest imaginable," stating that it takes several minutes to even be acknowledged when the place is empty. This indicates a lack of promptness and attentiveness from the staff. Another comment mentions that they had to wait two hours for a delivery, which is an excessively long waiting time. This indicates a significant issue with their delivery service and efficiency.

In terms of food quality, one comment mentions that the food is good and has no qualms about it. However, there are other comments that highlight issues such as overcooked food and food not being warm upon delivery. Additionally, some comments mention that certain items were missing from the orders, such as garlic sauce, pakora sauce, and kebab sauce. These inconsistencies in food quality and missing items indicate a lack of attention to detail and quality control.

Moreover, there are several comments that mention poor customer service. One commenter describes a rude manager who shouted and hung up on a complaint, while another comment mentions a rude and unhelpful attitude from the staff. These instances of poor customer service suggest a lack of professionalism and respect for customers.

Furthermore, there are comments about incorrect pricing and wrong quotes for waiting times. These instances indicate a lack of organization and communication within the establishment, leading to customer dissatisfaction and confusion.

Finally, there are comments about the value for money at Capri Takeaway place. One comment mentions that the prices are reasonably priced and there are decent combos of meal deals. However, other comments highlight issues such as half portions of chips and cheese, cold food, and burnt pizza. These issues suggest that the overall quality and experience do not match the price paid.

In conclusion, Capri Takeaway place has strengths in terms of on-time service and good-quality pizzas. However, there are significant weaknesses in customer service, order accuracy, waiting times, and food quality. The establishment needs to improve in these areas to provide a better overall experience for their customers.

Best TL Reviews

Since so far service is on time as they said. Sometimes they forgot about garlic sauce. And add some tomatoes - please look at salad that's ridicules 1 Slice of tomato. ????So I've made a bit upgrade .lol

Slowest service imaginable. 3 or 4 minutes to even be acknowledged when the place was empty. Order online and turn up and they haven't started cooking your food yet then ask you on what system you ordered it. Best calling ahead hours in advance if you want to pick your meal up from here to give them time to make it. Despite all that the food is good so no qualms there.

Ordered my dinner 35 mins ago on the app ... just received a call to tell me they have no food to complete my order.... absolute joke!! I had 3 separate kebabs delivered 3 weeks ago also wrong each time hence the 3 deliveries.... I'm a chef.... and I've never came across such a poorly run establishment... not to mention the draft wee girl on the phone who's attitude stinks and doesn't know the difference between naan bread and pitta bread!!!STAY WELL CLEAR.... 0 OUT OF 10..... DISGRACE!!!!!! DINT DESERVE THE 1 STAR IVE HAD TO GIVE!!!!!

Well for first The Joint has Just Started noe that long. Some food can be improved but the Pizzas are pretty good I would recommend the pizzas. But yeah I recommend that u go down this Fast food Joint and try it for ur self.

Waited nearly two hours for a delivery only to get the food that wasn't all that warm, a snide half portion of chips and cheese, half cooked fritters dripping in grease, and a burnt pizza! Plus I was quoted the wrong price and was told I'd only wait 20-25 minutes! Poor in every standard! For the above reasons I won't be ordering from here again. Wouldn't recommend this so called Fast food restaurant to anyone!

Everything was wrong with this!!! Ordered and was told 40mins...it was two hours and this was after a call to find out where is was! Food was cold! When I opened to check and grease ran out from the wrapper from around the salad and stained my jeans and sofa! Felt sorry for delivery driver who said this happens all the time and they face the brunt of it! My partner called to complain first time manager shouted just hang up to the girl who had answered! Second call back manager was rude told us it wasn't his fault and he does want customer like us! Well from most reviews people don't want a take away like you!!! Will NEVER be back! Learn how to treat customer you rude rude man!

Thought we would give this a try, food was over cooked, like chewing sawdust. No sauce with pakora or kebabs, phoned the shop to be told they couldn't do anything about that ????‍♀️ customer service the same as babylon, will not be using again.

Fed up giving this place the benefit of the doubt. Other than being reasonably priced and having decent combos of meal deals everything else is a massive let down. They are consistently late, get orders wrong and the get food is always cold. I literally have nothing constructive to say about this place. It has been progressively worse and worse over the past couple of years. Don't waste your money.