Chengs

+44 191 253 7788

150-152 Whitley Rd, Whitley Bay NE26 2NA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Chengs

Chengs place, a Chinese restaurant in Whitley Bay, has received a mixed set of comments from customers. In order to analyze the strengths and weaknesses of Chengs place, it is important to consider both positive and negative feedback. Based on the comments provided, the strengths and weaknesses of Chengs place can be summarized as follows.

One of the strengths highlighted by the customers is the good price and quantity of the food. Many customers mentioned that the food is reasonably priced and that the portion sizes are good. This is seen as a positive aspect, as it provides value for money and ensures that customers are satisfied with the amount of food they receive.

The friendly staff and fast service are also mentioned as strengths of Chengs place. Customers appreciate the friendly and efficient service provided by the staff, and this contributes to a positive dining experience. Fast service is particularly important for customers who are looking for a quick meal.

The taste of the food is another strength mentioned by customers. Some customers described the food as delicious and tasty. This indicates that Chengs place is able to deliver on the flavor front, which is crucial for a Chinese restaurant. The positive feedback on the taste suggests that the chefs at Chengs place are skilled in preparing flavorful dishes.

Another strength highlighted by some customers is the freshness of the takeaway food. Customers mentioned that the food was still hot when it was delivered, indicating that it was prepared fresh. This is an important aspect for takeaway food, as customers expect the food to be of high quality and not reheated leftovers.

On the other hand, there are some weaknesses that have been pointed out by customers. One recurring complaint is the lack of authenticity in the dishes. Some customers mentioned that the food did not taste like authentic Chinese cuisine and that it seemed to be prepared from pre-packaged ingredients. This indicates that the quality of ingredients and preparation methods may not be up to par, resulting in a lack of authenticity in the taste.

There were also complaints about specific dishes. Some customers mentioned that the meat in the dishes was not cooked well enough, suggesting that the kitchen could improve on their cooking techniques. Additionally, one customer mentioned that their meal was spoiled by overpowering pieces of ginger, indicating that there may be inconsistencies in the flavors and proportions of ingredients.

Furthermore, customers mentioned that the restaurant may have hygiene issues. Sticky menus and a modrig taste in the tap beer were mentioned, suggesting that the cleanliness of the establishment may not meet some customers' expectations. This is a significant weakness, as cleanliness and hygiene are important criteria for customers when choosing a restaurant.

In conclusion, Chengs place has several strengths, including reasonably priced food, friendly staff, fast service, and positive feedback on taste. However, there are also some weaknesses, such as lack of authenticity, inconsistent cooking, and potential hygiene issues. These weaknesses should be addressed in order to improve the overall dining experience and attract more customers.

Best TL Reviews

Der schlechteste Chinese der Welt! Wir hätten schon beim gezapften Bier misstrauisch werden müssen. Die Leitung muss lange nicht gereinigt worden sein, denn der Geschmack war modrig und unsauber. Die Speisekarten klebten, so dass wir unwillkürlich das Bedürfnis hatten, unsere Hände zu reinigen. Um es kurz zu machen: außer den zwei großen Schalen Krabbenchips, die wir ungefragt auf den Tisch gestellt bekamen, war nichts so wie es sein soll. Wir vermuten, dass alle Speisen direkt aus Flaschen, Beuteln und Dosen zusammen gerührt und erwärmt worden sind. Mit chinesischer Küche jedenfalls hatte das nicht im Entferntesten zu tun!

We ordered the early evening menu, which is a good option to eat a good amount in good price, the corn soup was good, missing chicken mince, the duck pancake was okay, not bad.

Good service.

Lovely sweet little Chinese restaurant in Whitley Bay. Staff are friendly & service is fast & not slow like other places. Food is tasty & good quantity per serving. Only thing would say is meat can be done with being cooked a bit more well done, but that's the only thing that could be improved. Really delicious food for a good price. ????

Great food, reasonably priced and nice friendly staff. Will definitely visit again

Living here for a while and it tried this little gem. It’s actually pretty tasty and cannot understand why we have not been before.

I think that takeaway can always look at bit beige, depending on what you get but the photos don’t do it justice.

Give the takeaway a bash!

First take away from here tonight and have to say overall we were disappointed.. Husbands food was good and he enjoyed his. My meal was spoilt by large pieces of ginger which overpowered any other flavours... Also sons chow mein had little sauce so very dry. Prawn crackers were cold and greasy... Dining in may be a different experience, but as one of the most expensive chinese take aways we have had in Whitley Bay our expectations were not met.

Brilliant. Had takeaway one evening and visited restaurant the second evening. Top nosh! Good price and best Chinese food I've eten.

The freshest Chinese takeaway food I’ve ever had and well worth paying a little bit more than in other places. The service was really quick on a Friday evening and the food was still hot when we got it home.