Choco-latte

+44 1472 690004

69 St Peter's Ave, Cleethorpes DN35 8HF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Choco-latte

Choco-latte place has several strengths based on the comments provided by customers. Firstly, the café offers a good choice of drinks along with hot and cold food options on their menu at very reasonable prices. This indicates that customers have access to a diverse range of options and can find something they enjoy without breaking the bank. Additionally, the café is described as a "lovely little café" and a "lovely tea room café," suggesting that it has a pleasant and inviting atmosphere.

The staff at Choco-latte place are repeatedly praised for their friendliness and helpfulness. Customers have described them as "helpful," "lovely," and "very welcoming." This indicates that the staff provide excellent customer service, creating a positive and enjoyable experience for visitors. Customer service is a significant strength for any establishment as it can greatly impact customer satisfaction and their likelihood of returning.

Customers also highlight the cleanliness of the café. Several comments mention that the premises are "super clean" and "bright and tidy." A clean environment is crucial in a food establishment, as it contributes to a positive dining experience and ensures the safety and hygiene of the food being served.

Another strength of Choco-latte place is its prompt service. One customer specifically mentions that their order was served promptly. This indicates that the café's staff are efficient and attentive, ensuring that customers' orders are prepared and delivered in a timely manner. Prompt service is valued by customers, especially those with limited time or who are in a rush.

Despite these strengths, there are a few weaknesses that can be inferred from the comments. One customer mentioned that the toilet facilities are located outside the café, which can be inconvenient. This suggests that the café may not have dedicated or easily accessible restrooms for customers. Having convenient and clean restroom facilities is important for customer satisfaction.

Another customer mentions that they found a deep-fried fly in their chips. Although the customer acknowledges that the staff gave them the chips for free, it is still a significant issue. The fact that the staff found the situation amusing instead of taking it seriously could be seen as a weakness. It is important for staff to handle such incidents professionally and ensure that the food served is free from any contaminations.

Another minor weakness is the mention of soggy baguettes and the use of margarine instead of butter. This indicates that the quality of the food may not always meet customer expectations. Consistency in food quality is essential for creating a positive dining experience.

In conclusion, Choco-latte place has several strengths including a good choice of drinks and reasonably priced food, friendly and helpful staff, a clean environment, and prompt service. However, some weaknesses can be inferred from the comments such as inconvenient toilet facilities, issues with food quality, and a lack of professionalism in handling certain situations. It is important for Choco-latte place to address these weaknesses in order to maintain and improve customer satisfaction.

Best TL Reviews

This is a small cafe with a couple of tables outside on the pavement front and probably about 8 tables inside(these were being cleaned in-between customers visits).There's good choice of drinks along with hot & cold food options on the menu which have very reasonable prices indeed.The staff on duty were very friendly & pleasant during my 1st time visit. Its a bit of a trek to use the toilet facilities as you have to go through the fire exit door at the rear & use a traffic cone to hold the door open so you can return back inside the cafe once you have used the toilet building located outside .

Really nice little cafe. Quiet when we visited. Meal was really nice and and the women serving us were helpful. Glad we stopped by!

Lovely little cafe , food was delicious, well presented . The staff was lovely and very welcoming . I went with my 4yr old and even he enjoyed his experience there .

Lovely tea room cafe on the high street. Lots of food options, and we settled on sharing a cheese and tomato toastie and a iced frappe. Served promptly, lovely service and would be happy to visit again.

We had baguettes and chips... The baguettes were soggy (expect crispy when it says baguette) also marg and not butter which im not a fan of. Chips were nice but unfortunately had a deep fried fly in with them! Was not impressed, the staff thought it was hilarious, which annoyed me a bit! They did give us the chips for free but charged us for everything else. In hindsight we should have spoken up. Other than that the staff were friendly enough and the place was bright, tidy and a good choice on the menu.

Lovely lunch, super clean premises. Would recommend

Popped in for a Hot chocolate with all the toppings, it was lovely as was the service ????.

Brilliant little cafe, lovely staff, service and brilliant food. Will definitely visit again if in the area.