Chopstix Bow Street Mall

68 Bow St, Lisburn BT28 1AL United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Chopstix Bow Street Mall

Chopstix Bow Street Mall has both strengths and weaknesses based on the comments provided. To further analyze, I will delve into each aspect.

Starting with the strengths, customers consistently mention the flavorful and delicious food at Chopstix. This indicates that the chefs at the restaurant have mastered the art of creating tasty Chinese dishes. Additionally, the customizable options of choosing between chips, rice, or noodles, as well as various mains and sauces, offer a wide range of choices for customers. This level of customization allows patrons to tailor their meals to their preferences.

Another strength mentioned is the friendly and helpful staff. This positively contributes to the overall dining experience as customers feel comfortable and well taken care of. The clean serving area is also praised, reflecting the restaurant's commitment to hygiene and cleanliness.

However, several weaknesses were raised by customers that need to be addressed. One major concern expressed by a customer was the lack of personal protective equipment (PPE) worn by the staff. This includes the absence of gloves and hairnets. Such lapses in hygiene practices can be off-putting for customers and may raise concerns about the overall cleanliness and safety of the food preparation process. This aspect should be addressed by Chopstix management to ensure the utmost hygiene standards are met.

Moreover, some customers mentioned that the food was bland and not satisfying. The comment about the noodles tasting like cardboard and the chicken balls being greasy is particularly concerning. It suggests that the quality of ingredients and the cooking techniques may need improvement. Customers value flavorful and well-prepared dishes, so it is important for Chopstix to work on enhancing the taste of their food.

Another significant issue raised by customers is the portion size in relation to the price. Multiple comments suggest that the food is expensive for the amount provided. The mentioned "85% of your side in the box" and the box being "only about 2cm deep" indicate that customers feel they are not receiving good value for their money. This is a critical concern, as customers expect a fair portion size when paying for a meal. Chopstix should consider reevaluating their pricing strategy and portion sizes to ensure that customers feel they are receiving a satisfactory amount of food for the price they pay.

Furthermore, a comment was made about inconsistent portion sizes depending on the staff member serving. This inconsistency can lead to customer dissatisfaction, as they may not feel they are receiving a fair amount of food. Consistency in portion sizes should be addressed by the management to ensure a uniform experience for all customers.

In summary, Chopstix Bow Street Mall has some distinct strengths such as flavorful food, a wide range of customization options, a clean serving area, and friendly staff. However, there are also notable weaknesses, including lapses in hygiene practices, bland food, perceived high prices for small portions, and inconsistency in portion sizes depending on the staff member. By addressing these weaknesses, Chopstix can enhance its overall dining experience and attract more satisfied customers.

Best TL Reviews

Was there today for lunch. Simple Chinese fair that is full of flavour. Pick ur choice of chips, rice or noodle (2 choices of each). Then pick ur main n then ur sauce. 2 size of box n 2 prices.... couldn't b simpler

Food looked OK but the staff weren't wearing gloves or any ppe. Playing with their hair and using their phones, sending snapchats. No hair nets or gloves. Really put me off. Went to burger King instead. Atleast their place looked clean

Always get caramel coconut chicken here with noodles and curry sauce, delicious, sometimes even get second portion to take home and heat up, staff friendly also and helpful nothing too much for them.

Quite expensive. The food is bland, you get about 85% of your side in the box with a little meat on top. Meat very fatty and some unchewable. Underwhelming. Didn't finish the food.

Definitely so overpriced the box is hardly filled and is only about 2cm deep I would recommend Thai tanic on longstone street as their produce is fresh and you get a lot more for your moneys worth

The food was gross. The noodles tasted like cardboard and the chicken balls, oh well the chicken balls were covered in grease. Never eatting there again

If it's the young girl serving you dont expect much of the main dish you order . She seems to pack the carton full of rice and chips not much room for your main dish..

nice clean serving area. friendly staff. thought it was a tiny bit pricey for portions. I you put another £1 to it you could get a full meal from any Chinese in the town.