City Cafe 2 London

+44 20 7613 5150

393 Hackney Rd, London E2 8PP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About City Cafe 2 London

City Cafe 2 London Place has received a mix of positive and negative feedback. In order to assess the strengths and weaknesses of the cafe, we will analyze the comments provided.

Starting with the strengths, it is clear that City Cafe 2 London Place has a reputation for being "schnell, gut und günstig" (fast, good, and cheap). This indicates that the cafe offers quick service and affordable prices, which can be attractive to customers. Additionally, the cafe is described as a great traditional East London cafe that serves a wide range of food options, including both traditional English cuisine and European Continental cuisine. This variety in the menu can cater to a diverse customer base and provide options for different preferences. The food is praised for being fresh and cooked in full view of customers, which can create a sense of transparency and assurance regarding the quality of the food being served.

The interior design of the cafe is also highlighted as a strength, with comments mentioning bright, warm, and inviting colors. This can contribute to a pleasant and comfortable dining experience for customers. Furthermore, the seating arrangements are described as spacious, capable of accommodating large groups of people. This can be advantageous for those dining with friends, family, or colleagues, as it allows for an inclusive and social atmosphere.

Customer service is consistently praised, with comments noting friendly and polite staff. The fact that the staff check back after food has been served to ensure customer satisfaction further demonstrates attentive and considerate service. This attention to customer experience can contribute to positive word-of-mouth and customer loyalty.

Moving on to the weaknesses, there are a few complaints regarding the service and food quality at City Cafe 2 London Place. One customer mentions receiving poor service, with rude staff and a chef shouting across the dining table. This indicates a lack of professionalism and can create an uncomfortable and unwelcoming atmosphere for customers. Another customer had a negative experience with their food, mentioning that their burger had insufficient ketchup, the maple pancake was soggy and burnt, and beans were missing from their English breakfast. The customer felt that the cafe was a waste of money as they had to discard the food they ordered. This highlights issues with food preparation and attention to detail, which can impact customer satisfaction and repeat business.

Additionally, there is a comment mentioning fluctuating prices and inconsistent charging. This can create confusion and dissatisfaction among customers, as they may feel that they are being overcharged or treated unfairly. This inconsistency in pricing can erode trust and lead customers to seek alternative dining options.

In conclusion, City Cafe 2 London Place has several strengths, including fast and affordable service, a diverse menu, fresh food, inviting interior design, spacious seating arrangements, and friendly customer service. However, there are weaknesses in terms of inconsistent pricing, poor service, and issues with food quality. These weaknesses can undermine the overall dining experience and result in customers seeking alternatives. Therefore, the cafe should address these weaknesses in order to maintain and improve customer satisfaction.

Best TL Reviews

Schnell, gut und günstig. Perfekt.

Great traditional East London cafe offering a wide range of food on the menu, From traditional English cuisine to European Continental cuisine. Food is fresh and cooked in fill view of customers. Bright, warm and inviting colours on the interior design. Very spacious seating arrangements that can hold a large group of people. Customer service is friendly with a smile and fantastic. Staff always check back after food has been served to see if everything is to your liking. Always a great experience when dining here.

Great food at reasonable prices. Lots of choice. Staff are all very friendly and polite.

09/02/23

As always, great food and service.

Terrible! Bad service asked for ketchup to be put in the burger and the chef only put 3 drops. Ordered a maple pancake but it was soggy and burnt. Beans where missing from the english breakfast i ordered and they ofered an 80p refund...

A very big waste of £23 !!!!! Because everything went in the bin!!!!

Very friendly service, good food, if you want coffee go to to this cafe as all other coffee shops in the area are very expensive.

This cafe has gone down in my estimations. Quite a few of us have stopped going in there. I just want to make it clear it's not really the food or the staff as such. Their prices are a joke, every week they seem to change depending on who serves you. One of our party gets the same thing every week and always gets charged differently price going up not down?? £9.50 for a breakfast and a cuppa is a joke. Plenty of other cafes around that we can go to thankfully. Shame cause we've been going in there for years. Bye bye city cafe 2.

Very poor service, staff was rude. Chef was shouting across dining table. Dont recommend it.

Spacious and roomy, helpful staff, decent menu selection. decent food always worth a visit when on Hackney Road. None of this posey pretentious nonsense