Classic Cafe Croydon

+44 7818 192535

1019, Whitgift Centre, 21 N End, Croydon CR0 1UT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Classic Cafe Croydon

Classic Cafe Croydon has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the establishment, it is important to consider these various comments.

Starting with the positive aspects, several customers have praised the food at Classic Cafe Croydon. One customer specifically mentioned enjoying the garlic bread and garlic chips. Another customer mentioned that the food is not greasy and complimented their decent breakfast. These comments suggest that Classic Cafe Croydon excels in providing flavorful and enjoyable food options.

Additionally, some customers have expressed appreciation for the friendly staff at Classic Cafe Croydon. One customer specifically mentioned a man who continuously thanks customers, which suggests a polite and courteous service. Another customer mentioned that the staff is friendly overall. This indicates that Classic Cafe Croydon has a welcoming and customer-oriented environment.

However, there are several weaknesses highlighted by customers that need to be addressed. One recurring complaint is the decline in service quality and overall experience at Classic Cafe Croydon. One customer mentioned that they used to go to the cafe frequently but will not be returning due to a decrease in quality. Another customer also expressed disappointment in the service, mentioning that the staff were pushy and attempted to upsell products.

The issue of food quality is also brought up by customers. One customer mentioned receiving a latte that was mostly froth and had to be remade. Another customer complained about a panini that lacked the recommended bacon and was mostly fat. These comments suggest a lack of attention to detail and inconsistency in food preparation at Classic Cafe Croydon.

Another concern raised by customers is the high prices for the food and the subpar presentation. One customer mentioned that their meal, which included two paninis, a latte, and a tea, cost £25. They also noted that the food came out on paper plates and the drinks were served in paper cups. Another customer mentioned receiving their food on polystyrene plates and plastic cutlery, adding that the tables were sticky and uncleaned. These comments raise questions about the value for money and the overall dining experience at Classic Cafe Croydon.

Furthermore, a few customers have mentioned experiencing rude behavior from the staff. One customer specified that the owners, particularly the woman, were rude. Another comment claimed that the staff are fake Italians and actually from Romania. These negative interactions with the staff indicate a lack of professionalism and may contribute to customers feeling unwelcome and dissatisfied.

In conclusion, Classic Cafe Croydon receives both positive and negative feedback from customers. The positive aspects of the establishment include tasty food and friendly staff. However, there are several weaknesses that need to be addressed, including a decline in service quality, inconsistent food preparation, high prices, subpar presentation, and rude staff. These weaknesses may contribute to customer dissatisfaction and a decrease in repeat business. It is essential for Classic Cafe Croydon to address these concerns in order to improve and enhance the overall dining experience.

Best TL Reviews

I have been going to this place for a while and I never had any problems, I love the gralic bread and garlic chips???????? staff are friendly and love the man that is always saying "thank you thank you thank you" ????

Haven't been for a long time. I used to go here a lot. The place has gone down hill so much, I won't be going back!

They're pushing you to buy anything & everything.

We had a latte that was half a cup of froth & had to ask for it to be remade (someone else also complained about theirs, too).

We had ordered a panini, which they recommended having bacon in, so we did. When this came, there was not even a rasher of bacon in there & the whole piece was fat!! I went over to show the man & I said it's not good what he's served. The man said he would change it but at the same time gestured for me to calm down. When he bought the food back, he said, "Is that better?" I told him I shouldn't have to point it out. They know what they're doing they can see it's all fat. They're hoping people don't check their food!!

We had 2 panini's (which come with nothing else, they used to come with a bit of salad & a few crisps), a latte & a tea, it cost £25!!! The food came out on paper plates, the drinks came in paper cups & the service was awful!! NEVER AGAIN!!!

Food is pretty good - not greasy at all. One member of staff was very ‘hard sell’ which was a bit much. Could do with just letting your clients decide what damn juice they want before trying to pour down their throats. But otherwise, a very decent breakfast.

To all leaving negative reviews. It's true that the owners are rude, more so the woman, but this is because her husband is a notorious ladies man and has slept with probably half the women in Croydon including his own female staff!! He literally cannot keep it in his trousers LOL I feel almost sorry for her.

To top it off they are fake Italians and actually come from Romania!

First time I have been here in a long time. I ordered a grilled chicken salad and garlic chip and fresh lemonade and almond croissant. The food was good really enjoyed it. Was happy to pay the £16 for the meal but one or two things annoyed my. One I received my food on polystyrene plates and plastic knives and forks. Two tables did not seem to be cleaned or wiped as they were sticky and buy looks of it most of them was the same. If I going to pay money like this I want proper plates and cutlery and my table cleaned. I may as well gone fast food place.

I came here a few weeks ago I literally wanted a wrap got talked in to fries and as they didn’t have any soft drinks a home made lemonade. I was happy to have water but felt like I didn’t really have a choice. The bill came to £16 it felt a lot for what I had ordered the food was nice but I literally wanted to grab something quick easy and not too expensive. I won’t be going back as I don’t like people being pushy and felt a bit set up

ZERO STARS!! Never been here before & never will again. We walked up to the counter to see what they had as we've never been & both servers pounced on us, bombarding us with items that they have. The man said we have pastas, jacket potatoes, chicken, chips etc. So I just said no thank you as it was 11am & a little early for heavy food, I was going to have a look at the sandwiches instead.He muttered something & gave me a dirty look then the female server was talking to my Dad who is 75, very hard of hearing & his understanding is not great either. He was telling her he couldn't eat the baguettes as he had no teeth, I never heard him & then she picked up the baguette so I said oh he can't have that because of his teeth she shouted at me! She said 'I know!!! Why do u think I'm going to make him a sandwich?!!" Whilst pointing at sliced bread. I said" You picked up the baguette so I thought u was going to give him that" She went mad & started shouting more to the point where I had to tell her to calm down & told them they will not have my service & I will tell everyone I know not to do so too. Never been spoken to like that & she's lucky my Dad was there or I wouldve given her a few choice words. Avoid avoid avoid

I wouldn’t even give a 1 star. Cheese toastie was burnt and dry. Do not waste your money. Staff was rude and didn’t offer a refund or a better alternative. Just offered to put some butter on it.