Clock Tower Cafe

+44 191 258 7593

Grand Parade, Tynemouth, North Shields NE30 4JH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Clock Tower Cafe

Clock Tower Cafe, located in Tynemouth Park, has a number of strengths that make it an appealing place to visit. One strength is the location itself. Being set back from the main road, the cafe offers a quiet and peaceful atmosphere that allows patrons to relax and enjoy their meal. Additionally, the cafe is situated within Tynemouth Park, which offers plenty of activities for children, including a pirate maze, dinosaur crazy golf, and a bouncy castle. This makes the cafe a great spot for families with kids, as they can enjoy a meal while the children are entertained.

Another strength of Clock Tower Cafe is its menu. The cafe serves a variety of breakfast, brunch, and lunch items, giving customers a range of options to choose from. Reviewers have specifically mentioned the fish finger sandwich as being delicious, and the fish and chips as being fantastic. The prices at the cafe are also praised, with many stating that the food is good value for money. This combination of tasty food at affordable prices is a definite strength of the cafe.

The staff at Clock Tower Cafe are also commended for their friendliness and good service. Many reviewers mention the staff being polite and attentive, providing excellent service to their customers. This positive interaction with the staff contributes to the overall positive experience at the cafe. Additionally, the cafe is described as clean, further enhancing the perception of the staff's attentiveness and professionalism.

Clock Tower Cafe is described as a welcoming place for families with children and even dogs. The cafe's outdoor seating area provides a pleasant environment to sit and enjoy the scenery, especially in the sun. The fact that dogs are welcome is a bonus for pet owners who want to enjoy a meal without leaving their furry friends behind. This inclusive atmosphere is a strength of the cafe, making it a desirable location for a variety of customers.

Despite these strengths, there are also some weaknesses that have been pointed out by reviewers. One weakness is the service at the cafe. Some reviewers mentioned issues such as orders not being put through correctly, leading to separate meals, and missing cutlery, napkins, and condiments. These lapses in service can be disappointing for customers who expect prompt and efficient service. Additionally, one reviewer had a particularly negative experience with a staff member who was rude and unhelpful. This incident, which involved a dispute over ice cream winnings, left a negative impression on the reviewer and their whole party. Rude and unhelpful staff can greatly impact the overall dining experience and create a negative perception of the establishment.

Another weakness mentioned is the lack of wind breaks at the outdoor seating area. This can be a deterrent for customers, especially on windy days, as it can make dining outdoors uncomfortable. Furthermore, one reviewer mentioned that the table was not properly cleaned before they sat down, which can also negatively impact the dining experience.

In conclusion, Clock Tower Cafe has a number of strengths that make it an appealing place to visit. These include its location, family-friendly atmosphere, tasty food, and friendly staff. However, there are also some weaknesses that have been highlighted by reviewers, such as lapses in service and the lack of certain amenities. These weaknesses should be addressed in order to improve the overall dining experience at the cafe.

Best TL Reviews

This is a little gem set back from the main road. Serves beers and good food.

High chair and baby changing.

Had a fish finger sandwich with tartar sauce, which came in a little pot (£6.00), chips (£2.00) and a can of Diet Coke. Really good value and tasty fantastic. Would recommend a visit.

Clean and nice staff. Good value for money. Has a card machine, unsure of whether takes American Express.

The food is delicious and I received excellent service. We ordered fish and chips, sandwiches, a slice of cake, a glass of wine and coffee. It was extremely good value. Very friendly and lovely people who run the establishment. A great location to take children. There is a fantastic pirate maze, dinosaur crazy golf, a very large blow-up slide, a bouncy castle etc. The scenery is breathtaking. Dogs are very welcome and everyone always fusses over my husky Kai. A wonderful place to sit in the sun and just chill.

Good location set inside Tynemouth Park which has plenty to keep kids entertained. Decent menu serving a good selection of breakfast, brunch & lunch items. Sat outside where they do have heat lamps but no wind breaks unfortunately. Table also wasn't cleaned down properly before sitting down. Had the Fish Finger Sandwich in Ciabatta with chips on the side. Sandwich was nice, chips were average. Service somewhat lacking with other people on the tables order not being put through leading to us eating seprerately. Also wasn't brought any cutlery, napkins or condiments which was disappointing. Would find it difficult to recommend unless there was an improvement in service.

Played mini golf today with two families and 4 kids. A kids drew Nd won free icecream off the lad ( who was great) running it. Kids went to cafe to claim prizes and a woman who worked their kicked right off stating they could not all have win and refused the kids there prizes. She ignored all adults attempting to speak to her. I spoke to her and she denied everything and was the rudest person I have ever dealt with, so I told her to stick her ice creams and told a nosey Parker customer to keep her nose out also as she was interjecting for some unknown reason.

Kids were crying over the whole thing. Manager also came out and he was as much use as a chocolate fire guard stating he can't believe the children ALL won prizes.

Customer service skills 0

Customer interaction 0

Rudeness 10

Totally ruined our day I would advise never to go here as we won't EVER be going back again. All this over a couple of small icecreams. TERRIBLE!!

Excellent prices, fantastic fish and chips, all serverd very quickly by polite friendly staff.

Very quick service, friendly staff and food tasty and reasonably priced. Perfect

Lovely place to sit in, hot chocolate was lovely.

Lovely cafe. Great food and atmosphere