The Old Mill, Portishead

+44 1275 842239

1 High St, Portishead, Bristol BS20 6AF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Old Mill, Portishead

The Old Mill in Portishead is described as an amazing pub with a great atmosphere and friendly service. It is highly recommended as a place to hang out for a beer or two. One comment mentions a "secret garden" for a fun and magical night out. Another comment describes the food, particularly the burger and fries, as the most delicious ever, with a great deal available for a meal that includes a pint. The quality of the food is praised, as is the fast service and lovely environment. A customer also remarks on the excellent Sunday roast, describing it as the best they've had in a long time and complementing the polite and attentive staff.

On the downside, there are a few negative comments worth considering. One person mentions that the whole place smells unpleasant, but they still chose to eat there. Another comment suggests that the portions for a beef burger are the same size whether ordered from the kids' menu or the main menu, even though the kids' option is half the price. Additionally, a customer complains that the kids' chicken burger did not come with the advertised American cheesy fries and coleslaw. Lack of heating in the pub is also mentioned by a customer, who states that they had to keep their coats on to eat.

One comment suggests that the pub lacks atmosphere and would benefit from more customers. Another customer praises the taste and reasonable price of the Sunday roast but mentions that it could have been hotter. The pub is described as dog-friendly, with good staff and its own car park. However, one customer recounts a negative experience with an aggressive and misogynistic man in the pub, questioning why the pub does not take action to ban such behavior.

In terms of strengths, The Old Mill receives consistent praise for its great atmosphere, friendly service, and amazing staff. The food, particularly the burgers and Sunday roast, is described as delicious and of great quality. The pub also offers a good value deal on the burger and fries meal, which includes a pint. The environment is described as lovely, with a cozy fireplace. The pub also has a secret garden, which adds to the overall experience. Additionally, the pub is commended for being dog-friendly, with good staff and its own car park.

However, there are also a number of weaknesses highlighted by customers. The smell of the place is mentioned by one person, which could be a major deterrent for potential customers. The portion sizes and menu inconsistencies, as mentioned in the comments, could lead to customer dissatisfaction and disappointment. Lack of heating in the pub is also noted, which can detract from the comfort of dining. The negative experience with an aggressive and misogynistic man suggests a lack of effective management and enforcement of a safe and welcoming environment for all customers.

In conclusion, The Old Mill in Portishead has several strengths, including a great atmosphere, friendly service, and delicious food. The pub is also praised for its lovely environment, secret garden, and dog-friendly policy. However, there are also weaknesses to consider, such as unpleasant smells, portion size inconsistencies, lack of heating, and incidents involving aggressive behavior. These weaknesses may need to be addressed in order to maintain the pub's positive reputation and ensure a safe and enjoyable experience for all customers.

Best TL Reviews

Amazing pub, great atmosphere. Great friendly service, amazing staffs. Looking for a place to hang out for a beer or two, then I highly recommend The Old Mill. Visit the secret garden for fun and magic night out. Best pub in Portishead.

A hidden gem ???? Most delicious burger and fries ever!! They currently have a great deal on for £10 - huge burger, huge portion of fries, coleslaw and pork scratchings, and a pint INCLUDED!

Great quality food, super fast service and a lovely environment! Sat by the fire enjoying a beautiful burger ???? Really quiet too!

Gert lush Sunday roast! Best I've had for a long time in Portishead. Very polite and attentive staff too.

Amazing Sunday roast. Fantastic place! We will come again

Wouldn't go again. Came for lunch, the whole place smells like p*ss but we still ate there lol

If you chose to get the beef burger just get it off the kids menu, we chose one kids beef and one off the main menu but they're exactly the same size (albeit the kids is half the price). My husband did say it tasted yum though.

Kids chicken burger said it came with American cheesy fries and coleslaw - it did not.

No heating on so all kept our coats on to eat.

Food is really good. Recommended. Just needs a few more customers to give it a bit of atmosphere.

Lovely tasting Sunday roast reasonable price. Took a star off because it could have been hotter. Dog friendly, good staff, own car park register your car. Forgot to take a photo.

Came for a drink before collecting a takeaway. Extremely misogynistic, aggressive, nasty man, first berating someone on the phone ‘you need to learn some respect, don’t be a girl’. Then started to have a go at a female at the bar ‘this is my pub, how dare you drink in my local’. Absolutely insane. My Dad was an abusive bully, I was shaking with fear. Why don’t you take control and ban him?