Quick Facts About coco lounge
Coco Lounge has several strengths that contribute to its positive reputation.
Firstly, many customers appreciate the nice environment and friendly staff. This suggests that Coco Lounge provides a welcoming and enjoyable atmosphere for patrons. The fact that one customer mentioned wanting to come back for a night out further demonstrates the appeal and potential for a fun experience at the establishment.
The presence of pool tables is also viewed as a strength by customers. The comment about the pool tables being roomy and accompanied by good tunes on the jukebox indicates that Coco Lounge offers an entertaining and relaxed environment for individuals to play pool and unwind.
Additionally, the pub is described as being clean and the bar staff as being great. This shows that Coco Lounge places importance on maintaining a hygienic and pleasant space for customers. The positive mention of the jukebox and references to "mighty craic" suggest that the pub offers a lively and enjoyable atmosphere.
Furthermore, the fact that there are always plenty of staff and that they are well-mannered and polite is seen as a strength. This reflects positively on Coco Lounge's customer service and suggests that the establishment values creating a positive experience for customers.
While Coco Lounge has many strengths, there are also some weaknesses that have been highlighted by customers.
One customer mentioned the limited beverage options, particularly the absence of beer on draught and in bottles. This indicates a potential weakness in the pub's drink selection. The mention of only having lager options suggests a lack of variety and may limit the choices available to customers.
Another weakness that was identified is the wear and tear on the pool tables. While they were described as being overall okay, this comment suggests that the quality of the pool tables may not be in the best condition. This could potentially detract from the overall experience for customers who are expecting well-maintained facilities.
A concerning issue raised by a customer is the manual entry book for tracking customers for COVID-19 purposes. The comment suggests that this practice may not be GDPR-friendly, as it could compromise the privacy of customers' personal information. The suggestion to switch to a digital track and trace system highlights the need for Coco Lounge to update their COVID-19 protocols to ensure compliance with privacy regulations and provide a safer environment for customers.
Additionally, one customer mentioned confusion with the bar queue, as it mingled with the entrance queue. This confusion could potentially lead to longer wait times or frustrated customers. The suggestion to tweak the queue system indicates a need for better organization and flow within the establishment.
In conclusion, Coco Lounge has several strengths, such as a nice environment, friendly staff, and pool tables for entertainment. However, there are also some weaknesses, including limited beverage options, wear and tear on the pool tables, potential GDPR non-compliance with their manual entry book, and confusion with the bar queue system. Overall, Coco Lounge has a solid foundation but could benefit from addressing these weaknesses to enhance the overall customer experience.
Best TL Reviews
First time ever been to Coco lounge for new year eve nice environment nice staff will be definitely coming back for a night out thank you
Played some pool after work. Nice and roomy with some good tunes on the jukebox. Pool tables ok but have seen some wear and tear but overall ok and a good place to relax after a day of work.
Fine pub great bar staff fine jukebox and mighty craic
Interesting place that caters for a younger crowd. No beer on draught or in bottles - my friend had their very last bottle of Newcastle Brown. Other than that it was lager, Lager or LAGER.....
Good pub! Very clean, great pool tables (though the cues were a bit dodgy but usable).
Great atmosphere, and good covid setup although they had a manual entry book which is a bit gdpr unfriendly as anyone could see names and numbers of other patrons. Would recommend moving to a digital track and trace system asap.
Not to bad, the bar queue was a little on the confusing side as it is kind of the same queue to get in as it is to use the bar, personally I would perhaps look at tweaking that a bit, however woth that said the covid policy was in place and well enforced by the team a other than the queue there was no real problem... this is new to everyone so completely understandable
Modern bar, clean and warm with friendly helpful staff. Quality drinks at reasonable prices.
Always plenty of staff. Well mannered polte staff. Friendly team. Great night out ????????????????
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