Coffee Club

+44 1563 520611

30 Bank St, Kilmarnock KA1 1HA United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Coffee Club

The Coffee Club place has received a mix of positive and negative comments from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the establishment, let's break down the comments and evaluate their implications.

Starting with the negative comments, one customer mentions that they had to figure out for themselves that no one was going to take their order at the table. This suggests a lack of attentive service and poor communication from the staff. Additionally, the comment mentions a lack of ice for drinks, further highlighting issues with the availability of basic amenities. The customer also criticizes the quality of the food, specifically the cajun chicken wrap, describing it as tasteless and bland. Another customer mentions that the Coffee Club lacks vegan options and fails to cater to the needs of younger customers who prefer modern and innovative offerings. This criticism highlights the restaurant's failure to adapt to changing consumer preferences and dietary needs.

On the positive side, one customer describes the Coffee Club as a lovely place with good food. Another comment praises the quality of the food and expresses a desire to return soon. Another satisfied customer mentions that the cafe serves a fantastic breakfast. These comments indicate that the Coffee Club is capable of delivering tasty and enjoyable meals.

In terms of strengths, the positive comments emphasize the quality of the food and the overall pleasant atmosphere of the cafe. The mention of a varied menu cooked with fresh ingredients suggests that the establishment prioritizes quality and diversity in its offerings. This is further supported by the praise for the selection of cakes available. The comments also highlight the cleanliness of the cafe and the attentive and friendly staff. The inclusion of social distancing measures and track and trace system shows that the Coffee Club takes customer safety seriously.

However, the negative comments reveal several weaknesses. The lack of attentive service and poor communication is a significant issue that needs to be addressed. This can lead to customer dissatisfaction and a negative dining experience. The mention of a lack of ice for drinks also suggests potential issues with the availability and supply chain management of basic amenities. Another weakness highlighted is the Coffee Club's failure to cater to the needs of a diverse customer base, specifically vegans and younger customers. This can result in missed opportunities and a loss of potential revenue.

In conclusion, the Coffee Club place has both strengths and weaknesses. The positive comments commend the quality of the food, the pleasant atmosphere, and the attentive staff. However, the negative comments highlight issues with service, the lack of vegan options, and the failure to adapt to changing customer preferences. Addressing these weaknesses and improving the overall customer experience would be crucial for the Coffee Club to thrive and attract a wider demographic of customers.

Best TL Reviews

Had snack/ lunch for me and my friend

.had to sit and figure out for ourselves that no one was going to take our order at table...we were only people in and 2 behind counter..no ice for drinks ..she had cajun chicken wrap..chicken was mashed to tuna like consistency and no colour to it ..ie cajun spice..bland and tasteless..my tuna melt was ok...we left most..wont be back..

Lovely wee place, good food☺️

Food was fantastic will be back very soon.

You can tell a cafe is popular when there is a queue of women waiting for scones and tea at opening time. Thoroughly enjoyed a cooked breakfast here with my wife which was served quickly, enjoyable and a great price. Reminded me of Cafe’s I would visit with my family when I was younger. Would recommend.

I can't fault the breakfast I had today!

Another Kilmarnock institution that is a shadow of its former self. Venues in this town refuse to move with the times and seem intent to appease an ever-dwindling OAP market with their offering/decor/service etc. There are many younger people who want somewhere modern to enjoy a coffee or lunch with friends and they simply aren't being served. 2022 and no vegan options for food (not even an oat milk in sight - in a coffee shop!) is bad enough, but the only vegetarian options are the same ones available in the 90s.

The rest of the world is moving on - Kilmarnock needs to join in or be yet another provincial town soon to be empty for good.

Varied menu with food cooked fresh. Good range of cakes. Staff were efficient and friendly.

Very clean, good selection on offer. Not too busy & tables spread out well with social distancing & track & trace in place. Nice atmosphere, attentive staff.☕????????