Quick Facts About Costa Coffee - Broadstairs
Strengths:
1. High quality coffee: The comment "Toller Kaffeeeee" suggests that the coffee at Costa Coffee in Broadstairs is excellent. This is a significant strength for the business, as it indicates that customers are satisfied with the taste and quality of their coffee.
2. Recommended by customers: The comment "Absolut empehlenswert" translates to "Absolutely recommended." This indicates that customers have had a positive experience at this Costa Coffee location and are likely to recommend it to others. Word-of-mouth recommendations can be a powerful marketing tool.
3. Friendly and fast staff: Several comments mention that the staff at Costa Coffee Broadstairs are friendly and fast. This is a significant strength, as it contributes to a positive customer experience. Friendly staff can create a welcoming atmosphere and improve customer satisfaction.
4. Convenient for families: The comment mentions that the coffee shop is accessible for prams and chairs, with a side door for easier entry. Additionally, there is a DDA WC with a baby change facility, which is openable by staff. This makes it a convenient option for families with young children, as they have the necessary facilities available.
5. Warm and cozy atmosphere: The comment indicates that Costa Coffee Broadstairs is a brilliant place to get warm, particularly in cold weather. This suggests that the ambiance of the coffee shop is cozy and inviting, creating a comfortable environment for customers to enjoy their drinks.
Weaknesses:
1. Limited parking: The comment mentions that there is limited parking available, with only one or two bays outside the coffee shop. This presents a challenge for customers who drive to the location, as finding parking may be difficult. This could potentially deter some customers from visiting.
2. Non-functioning Wi-Fi: One comment highlights that the Wi-Fi is not working at this Costa Coffee branch. In today's digital age, reliable Wi-Fi is crucial for customers who may want to work or browse the internet while enjoying their beverages. The non-functioning Wi-Fi could be seen as a drawback, especially for those who rely on internet access during their visits.
3. Inconsistent service: One comment mentions that they received the wrong order for their drinks and cake. Additionally, the attitude of the baristas was lacking. This suggests that the quality of service may be inconsistent at this Costa Coffee location. Inconsistent service can impact customer satisfaction and loyalty.
4. Average food options: While the coffee receives positive reviews, one comment mentions that the sandwiches are average. Another comment suggests that the cake is good, but does not mention the overall lunch options. This indicates that the food offerings may not be on par with the quality of the coffee, potentially limiting the overall appeal of the establishment for those seeking a meal.
5. Lack of vegan options: While a comment mentions a couple of vegan options, it does not specify the variety or quality of those options. This suggests that the coffee shop may have limited choices for vegan customers. In today's market, where dietary preferences and restrictions are becoming more common, offering a wide range of options can attract a larger customer base.
Best TL Reviews
Toller Kaffeeeee
Absolut empehlenswert
Really friendly staff at the time and a good coffee. For quite a small Costa, it's quite accessible, with side door for prams and chairs. Not really any parking unless you're extremely lucky with 1 or 2 bays outside but it's quite busy. DDA WC with baby change which is openable by staff.
Love this little stop when you are in Broadstairs. The staff are warm, friendly and fast and it's brilliant place to get warm. Hot chocolate is best for the cold weather
It's big, wide and quiet if it's not summertime. A good place to spend time alone. But Wi-Fi is not working.
All employees are kind. Including Manager, assistant manager are all lovely. Also, coffee that often seen male barista makes is really delicious(super handsome!). There is no cup holder, so it is nice to cover the cup of ice drink with tissue and he has a nice smile. Thus I drank three cups of coffee every Sunday. So I later changed it to an Americano half-shot. Anyway, I'm leaving this neighborhood. Bye
I ordered two drinks one of which was wrong and a cake which she got wrong aswell.
Really couldn't be bothered to go back as the attitude of the barristers was lacking.
Pretty good coffee sandwiches are average but cake is good. Great place for a coffee but not really lunch
It's okay, average Costa. A couple of vegan options and coffee is all right. The staff was very friendly cheery.
Place Pictures
Costa Coffee - Broadstairs Info
Amenities
Service options
-
Delivery
-
Takeaway
-
Dine-in
Highlights
-
Fast service
-
Great tea selection
Accessibility
-
Wheelchair-accessible entrance
Offerings
-
Coffee
-
Quick bite
Dining options
-
Dessert
Amenities
-
Good for kids
Atmosphere
-
Casual
Crowd
-
Groups
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 06:30 AM - 06:30 PM |
|---|---|
| Tuesday | 06:30 AM - 06:30 PM |
| Wednesday | 06:30 AM - 06:30 PM |
| Thursday | 06:30 AM - 06:30 PM |
| Friday | 06:30 AM - 06:30 PM |
| Saturday | 06:30 AM - 06:30 PM |
| Sunday | 08:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
11. King 2
12. The Swan Inn
14. Johnnies