Cromwells

+44 1604 632241

51 Drapery, Northampton NN1 2EU United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Cromwells

Cromwells Place, according to the comments, has a mix of strengths and weaknesses.

Starting with the strengths, one comment highlights the tasty breakfast served at the restaurant. This indicates that the quality of the food is good and enjoyable. Another positive aspect mentioned is the value for money. The commenter mentions that the food and drink offered is reasonably priced, suggesting that customers can get good quality without breaking the bank. Additionally, the convenient location next to the bus station is seen as an advantage. This can attract customers who are looking for a quick bite to eat before or after their bus journeys.

Moving on to the weaknesses, one comment expresses dissatisfaction with the service received. The customer found the way their meal was served to be untidy, which can give a negative impression and potentially affect the overall dining experience. Furthermore, there is a complaint about the restaurant's payment policy. The commenter states that Cromwells Place does not accept card payments, which can be inconvenient for customers who do not carry cash.

A more serious weakness is highlighted in a comment discussing an incident involving a support worker and a disabled person. The support worker claims that they were asked to leave the premises because they did not order food, despite the person they were supporting having ordered a meal. This incident reflects a lack of understanding and empathy towards individuals with disabilities. The comment suggests that the manager prioritized customers who spent more money over the needs of disabled individuals, which is seen as a disgusting attitude.

Despite the negative incident mentioned above, other comments provide positive feedback regarding the food and service. One customer praises the chicken kebab, emphasizing its delicious taste and affordability. This indicates that Cromwells Place has a menu that caters to different tastes and preferences. The friendly staff mentioned in this comment also contributes to the positive experience customers have at the restaurant.

In conclusion, Cromwells Place has strengths in terms of its tasty and affordable food, convenient location, and friendly staff. However, there are weaknesses in the form of untidy service, the inability to accept card payments, and a negative incident involving the treatment of a disabled person and their support worker. These weaknesses need to be addressed and improved upon to provide a consistently positive dining experience for all customers.

Best TL Reviews

Lecker Frühstück ????

Tasty all the time. Have cash with you as you have to know that they don't accept pay by card.

For me visit in that place wasn't nice I think that the way how they serve my meal was just too untidily. I give 3 ???? because chips was good

What you see is what you get! Unpretentious, good value food and drink, conveniently situated next to the bus station.

Típico desayuno inglés: bacon, huevos, salchichas, judías etc...

*SHARING FOR AWARENESS*

Whilst completing my job as a support worker with adults with learning disabilities we were asked to leave the premises

The person I was supporting had ordered food and a drink and as her employee I didn’t . Whilst she was eating her meal we were asked to leave because I had not ordered food . We had to leave half a meal behind as we were told to leave immediately the lady I was support was sobbing as she couldn’t understand what was happening

When My manager called later to discuss this She was told “it is not worth you sitting here when you only spend £1-60 “ it was actually £3.60

I need the table for customers who spend more

The manager told me he did not care if the person was disabled and needed carers if they were not going to buy food they are not welcome

Disgusting company with disgusting attitude towards people with disabilities this is in Northampton opposite the bus station I just want to add that apparently someone is saying we had been in there 3 times and didn’t order anything this was our very first time in this place and I would never step foot in there again

The best chicken kebab in town. Cheap as well. Delicious food. Super friendly staff. And that's coming from super picky person when it comes down to food.

Kicked out a disabled woman and her carer because “they didn’t order enough and were taking up a table” absolutely disgusting behaviour. I will never come back here.