Max Chinese Takeaway

+44 1524 859599

382 Heysham Rd, Heysham, Morecambe LA3 2BJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Max Chinese Takeaway

Max Chinese Takeaway has both strengths and weaknesses based on the comments provided. Here is an analysis of these factors:

Strengths: - Good food quality: Multiple comments mention that the food from Max Chinese Takeaway is enjoyable and well-prepared. This indicates that the establishment has a strong culinary aspect, which is often a crucial factor for customer satisfaction in the food industry. - Friendly staff: Some comments highlight the friendly and polite nature of the staff at Max Chinese Takeaway. This is a strength because friendly service can greatly enhance the overall dining experience and leave customers with a positive impression. - Quick and efficient service: One comment states that the takeaway is quick, and the food is ready at the specified time. This indicates that Max Chinese Takeaway values prompt service and ensures that customers do not have to wait excessively for their orders. - Reasonable prices: The comment mentions that the prices at Max Chinese Takeaway are well-priced. This can be seen as a strength because competitive pricing can attract customers and provide them with value for their money. - Free extras: One comment mentions receiving bonus prawn crackers and spring rolls with their order. Offering complimentary items can contribute to customer satisfaction and create a positive perception of the establishment.

Weaknesses: - Inconsistent customer service: One comment expressed disappointment in the customer service received, as the individual faced issues with their order and had difficulty resolving the problem. This suggests that there may be inconsistencies in how Max Chinese Takeaway handles customer complaints, impacting the overall customer experience. - Technical issues: The same comment also mentions a lack of essential amenities such as water, heating, and internet for six days. While this might not directly relate to the takeaway service, it can create a negative perception of the establishment if customers associate these issues with Max Chinese Takeaway. - Delivery issues: Another comment states that the takeaway failed to deliver on their promise of rectifying an incomplete order, despite initially offering to deliver the missing items. This indicates a breakdown in the delivery process and can lead to customer dissatisfaction. - Limited payment options: One comment mentions that Max Chinese Takeaway only accepts card payments through Just Eat. This restricts the payment options available to customers and may inconvenience those who prefer other payment methods.

In conclusion, Max Chinese Takeaway has several strengths such as good food quality, friendly staff, and efficient service. However, they also have weaknesses in terms of inconsistent customer service, technical issues, delivery problems, and limited payment options. These weaknesses should be addressed to maintain and improve customer satisfaction.

Best TL Reviews

I thought customer service meant something to them but it doesn't. I had always had great service until tonight. We had no water, heating or Internet for 6 days. So on mobile phone we ordered food from Max cost about £27 including £1.50 for delivery and 50p for service not cheap only to find half missing. When I phoned I was told they were busy could they CREDIT for next time. WHAT my grandchildren wanted their supper. I said no so they said they would deliver. BUT THEY DIDNT. I will visit the shop tomorrow because I want the money back there will be no next time. Many people ask on the holiday sites for recommendations I will make sure they don't use Max.

Food was good, service was good. They only seem to accept card payments through just eat which is how we ordered ours. Was only 10 mins away so collected the food. It was ready at the set time when I turned up.

We use this take away ever week and it’s never been anything else but perfect ???? we’ve tried other places in Heysham and morcambe and it’s by far the best take their quick and food is awesome and the staff are super friendly we highly recommend to anyone it’s awesome ????

We ordered last Saturday it was spot on. This week incomplete order. Not happy.

Food was very nice enjoyed it would return

Excellent food. Very friendly staff

Excellent service great meal very well priced and presented arrived hot and on time to the caravan park phoned prior to arrival at reception bonus free prawn crackers and spring rolls

John

Ordered the special chow main and a few other things while we was away on holiday food was great! really polite staff and delivery driver was really polite! If we are in town again we will be 100% going again

Thanks!