Quick Facts About Crystal Nail & Spa
Crystal Nail & Spa has several strengths based on the comments provided. One clear strength is their ability to deliver excellent nail services. Multiple customers have expressed their satisfaction with the outcome of their nails, mentioning that they always come out with beautiful results. This indicates that Crystal Nail & Spa has skilled nail technicians who can execute their clients' requests successfully. Additionally, the mention of Vincent, one of the technicians, being picky and meticulous suggests that the staff pay attention to detail and strive for high-quality work.
The friendly and pleasant staff is another strength highlighted in the comments. Many customers appreciate the good sense of humor and positive atmosphere created by the employees. Having a welcoming and comfortable environment can enhance the overall customer experience and make clients feel relaxed during their visit. The presence of the owner Vincent is also mentioned as a positive aspect, which can contribute to a sense of care and dedication from the management.
Crystal Nail & Spa's popularity is indicated by the comment about it being a busy place. Having a high volume of customers suggests that they have built a strong reputation and have a steady clientele. This could be attributed to their excellent service and quality work.
However, there are some potential weaknesses mentioned in the comments. One customer complained about the temperature being too hot during their pedicure, suggesting that the salon may not have proper air conditioning or cooling systems. This can be a disadvantage as it affects the overall comfort of the clients, especially during hot weather.
Another customer expressed dissatisfaction with the rush they felt during their appointment. The nail technician was rushing to attend to other customers waiting, which resulted in their nails not being properly buffed and filed. This indicates a potential issue with time management and prioritizing customer satisfaction. A rushed service can lead to subpar results and leave clients feeling unsatisfied.
Furthermore, one customer expressed disappointment with the lack of conversation from their nail technician. They felt nervous and unsure about what was expected of them, as the technician relied mostly on hand touches for communication. This suggests a lack of clear communication and customer engagement during the service, which can create a less enjoyable experience for clients.
A significant weakness mentioned in one comment is the salon's policy of still requiring customers to wear masks even after the mask mandate was lifted. This strict policy can drive away potential customers who may not want to wear masks or feel uncomfortable doing so. It shows a potential lack of flexibility and adaptability to changing circumstances.
Another comment raises a serious concern regarding the safety and skill level of the nail technicians. The customer reported that their skin was cut and irritated during the service, resulting in pain and discomfort. This indicates a lack of attention to safety protocols and potential negligence on the part of the nail technician. Such incidents can severely damage the salon's reputation and deter customers from returning.
In conclusion, Crystal Nail & Spa has strengths in terms of delivering excellent nail services, having a friendly and pleasant staff, and enjoying popularity among customers. However, there are some weaknesses to address, including potential issues with temperature control, rushed services, lack of communication, strict mask policies, and concerns over safety and skill level. Addressing these weaknesses will be crucial for Crystal Nail & Spa to ensure the satisfaction and safety of their clients and maintain a positive reputation in the industry.
Best TL Reviews
I love going to Crystal nails! I got moved here and was looking for a new nail shop and decided to stop in and have gone nowhere else since. They never disappoint. They have executed everything I have asked with no problems. Even under a short time limit they got me in and out without it looking rushed. I come out with beautiful nails every time.
I traveled from Metairie to Slidell to run a few errands and needed my nails done with last minute urgency for the holiday. After reviewing several salons on Google, I noticed Crystal Nails & Spa had the trendiest nails in the area and headed their way. Although they do not schedule appointments, my wait time was short and I had the pleasure of meeting Vincent. Vincent's light is so bright and spirit so kind, I was just happy to be there. I'm super picky about every detail but I met my match because Vincent was much pickier! He did a phenomenal job and was very big on ensuring that I was educated on product knowledge and skill set.
Now what you see is...
Solar Full Set with Clear Gel Top Coat
Stiletto Shape
Black Solar Powder
White French Tips
Very pleasant staff. Owner Vincent always there. Everyone has a good sense of humor. Thumbs-up
Very busy place. It was a bit too hot for me getting a pedicure with hot water. They should click on the air. Also the person working on me was rushing to get to the other people waiting. My nails was not buffed and filed as the edges was sharp instead of smooth. Idk if I would go back. I would also like more conversation from the person working with me. It’s nerve racking to assume I know what you want me to do by hand touches only.
I began going to Crystal in 2006 faithfully. I typically would get a pedi every 3 weeks.
After the mask mandate was lifted they still required customers to wear a mask.
I haven't been back since and I never will.
The nail tech cut my skin on several fingers and made me bleed. On at least four fingers, there are very clear marks that show broken, red, and irritated skin. My skin/nails hurt doing everything things like showering, putting any facial products on, etc.
Love going there the people are very nice I've never had any problems and there nails are fire they do an excellent job
Went in to get my nails done, not only did i get them done but an amazing pedicure, eyebrows waxed, and lash extensions. I had an amazing time treating myself out. Staff mad it such a great day!!
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Crystal Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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