Quick Facts About Damian Cut's Beauty Salon
Damian Cut's Beauty Salon has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.
Starting with the strengths, one customer mentioned that they were thoroughly impressed and happy with their husband's haircut. They were treated like lifelong customers and friends, indicating that there is a welcoming and friendly atmosphere at the salon. Another customer praised the salon for transforming a terrible haircut into a beautiful layered haircut. This suggests that the stylists at Damian Cut's Beauty Salon have the skill and expertise to correct and enhance hairstyles.
Additionally, a customer expressed gratitude in Spanish, indicating that the salon is accommodating to multicultural clientele and provides service in multiple languages. This suggests that the salon strives to create a welcoming and inclusive environment for customers from different backgrounds.
Moving on to the weaknesses, one of the main criticisms of the salon is the alleged discrimination against African American customers. A customer shared their disappointment when they were told that the salon does not have the necessary tools to cater to African American hair. This is a clear case of discrimination and would certainly deter potential customers who belong to this demographic.
Several customers complained about the owner, Damian, citing rudeness and disrespect. One customer booked an appointment two weeks in advance but was spoken to rudely and not taken for the appointment. Another customer experienced a similar situation where they were yelled at and had their appointment canceled. Such negative encounters with the owner reflect poorly on the salon and can lead to a decline in customer satisfaction.
Furthermore, there were multiple complaints about excessive waiting times. Customers mentioned having to wait for 45 minutes to an hour past their scheduled appointment time. This lack of punctuality can make customers feel undervalued and frustrated, potentially resulting in them seeking services elsewhere.
Another issue raised by customers is the perception that the owner is primarily motivated by money. Customers claimed that Damian prioritized taking another customer for more money and even cut two people who didn't have appointments ahead of someone with a scheduled appointment. This perception of prioritizing profit over customer satisfaction can damage the reputation of the salon and cause customers to look for alternatives.
Lastly, one customer mentioned that while the salon did provide a haircut for their baby nephew, the result was not satisfactory. The line was not long enough and too thick. This indicates a lack of attention to detail on the part of the stylist.
In conclusion, Damian Cut's Beauty Salon has some strengths, such as positive experiences with talented stylists, a welcoming atmosphere, and accommodating multicultural clientele. However, the salon also exhibits significant weaknesses, including the alleged discrimination against African American customers, disrespectful behavior from the owner, excessive waiting times, profit-driven decision-making, and a lack of attention to detail. These weaknesses can greatly impact customer satisfaction and the reputation of the salon.
Best TL Reviews
They told me they do not do African American hair which is discrimination. Her exact words were " we don't have the utensils to do African American hair"..
Today, after 10 years, is the last time I will ever visit this salon. Damian, the owner of the salon, talked to me extremely rudely, then didn't take me for the appointment I booked 2 weeks in advance. The past few times I visited this salon, I was forced to wait for 45 minutes to an hour after my scheduled appointment time. Highly suggest anyone looking for a haircut go to another salon for better service and better haircuts, as this salon has reached its demise. Its also worth noting he most likely took another customer during our scheduled time, most likely because her hair appointment would earn him a few more bucks. Very rude, very disrespectful, massive waste of time, you would be a fool to still go here. As a former regular customer, you can trust me advice.
Damion is very rude. Very disrespectful. I made an appointment for 7PM and got there at 6:55 PM. Damion yelled at me and said I’m late for my appointment. and not only did he yell he said that I have canceled your appointment.
He is super money minded. He wanted to take someone else for more money.
Never should you go here.
He is super rude. Disrespectful.
Had an appointment at 4 couldn’t get my hair cut till 5 and cut two people ahead of me who didn’t have an appointment.
We are so so happy with my husband’s haircut. We met Lupita today and we were treated like we have been lifelong customers and friends, and the haircut was one of the best my husband has ever had. We are throughly impressed and happy. Most definitely will be coming back.
Amazing! Totally transformed a terrible choppy haircut I had gotten earlier in the day (from somewhere else) into a beautiful layered haircut. Wonderful experience, super nice.
Muy bien ???? gracias
It's okay. They gave my baby nephew a hair cut but it didn't come out right. The line wasn't long enough and too thick. But it's an okay place for bigger people.
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Damian Cut's Beauty Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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