Dixy Chicken

+44 113 246 9786

45 New Briggate, Leeds LS2 8JD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Dixy Chicken

Dixy Chicken is a popular fast food restaurant that has received a range of feedback from customers. In order to analyze the strengths and weaknesses of the place, let's examine the comments provided.

Starting with the strengths, one comment mentions the "mega mix burger meal" being magnificent and speaks for itself. This implies that the food quality is excellent. Additionally, the comment highlights the affordable price of £5 for a meal with chips and a drink, making it an attractive option for those on a budget. The fact that the food is always fresh and spot-on is another strength mentioned in the comments, further emphasizing the overall quality of the food. Friendly staff is also mentioned as a positive aspect, indicating good customer service.

Moving on to the weaknesses, one comment states that the chicken in the value box looked undercooked and the staff dismissed the concern. This suggests that there might be occasional inconsistencies in food preparation and customer service. Another comment states that the place is not what it used to be, implying a decline in quality over time. Inconsistencies and a decline in quality are negative factors that can erode customer loyalty.

Furthermore, a customer mentions that requesting additional drinks other than Pepsi results in an extra charge of 70p, which they find excessive. This highlights a potential weakness in regard to pricing strategy and customer satisfaction. While the food itself may be affordable, additional beverage options should ideally be more reasonably priced. This may discourage some customers from choosing Dixy Chicken.

Another customer describes their experience as horrible, with dry and cold food, rude staff, and incorrect orders. Accusations of stealing and a sense of feeling unsafe are also mentioned, which suggests extremely poor customer service and management. Such incidents can significantly impact the reputation of the restaurant and deter potential customers from visiting.

However, it is important to note that the negative experiences shared by some customers could be isolated incidents or personal preferences. Considering the mixed opinions, it is plausible that Dixy Chicken might have inconsistent quality, particularly during busy periods or depending on the specific location.

Overall, based on the comments provided, the strengths of Dixy Chicken seem to be the excellent taste and affordability of the food, as well as friendly staff. However, weaknesses include potential inconsistencies in food quality and customer service, as well as pricing strategies for additional drink options. The negative experience mentioned should be taken into consideration as a potential sign of poor management, which can have a significant impact on the reputation of the restaurant. It is advisable for Dixy Chicken to address these weaknesses in order to improve customer satisfaction and retain their existing customer base.

Best TL Reviews

The mega mix burger meal is magnificent and speaks for itself. At just £5 for a meal with chips and a drink you cannot go wrong. However you must remember to bring cash if your thinking of trying it for yourself !

Still one of my favourite places in city centre. The original Halal SF chicken place. Food is always fresh and spot on. Nice and friendly staff

Good Food Usually but Today was a bit different. Had a value box, chicken looked a bit under cooked, upon telling the gentleman serving on the front, he looked at it and said its normal, I've been eating chicken here for ages and I know it doesn't seem like red from inside.

I'll still go there thinking it's just a one off.

Thought I’d stop off here after doing my shop in town. Place isn’t what it used to be. Back in 05-09, it was prime.

Loved the chicken from here.

Anyone wanting a bargain snack will have to go a long way to beat these guys. Though asking for an additional 70p for other drinks than the pepsi is a bit to far lads, please rethink this one.

The food was delicious

And the meals are big

Also it is cheap

The prices for the meal

Between 3.99 to 5.99

Additionally we order two burgers but i didn’t take a photo for them

This place is not worth one star. The food was horrible,dry and cold. The staff are rude and get your ordered Wrong and staff can’t understand what you saying. think the manager is very Argumentative. Threatening and make you feeling unsafe, accusing you of stealing when he staff got mix up with your order and act very violent. I will recommend voiding this places will never return or order from again.

Been here a few times and had a burger and wrap so far and the food is so good. The chilli sauce they have around on the tables is so tasty too!