D.O.C @ Hoist House

+44 113 819 8143

Hoist House Building, 5 Wellington Pl, Leeds LS1 4AJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About D.O.C @ Hoist House

D.O.C. @ Hoist House place has several strengths that are highlighted in the comments. One of the main strengths mentioned is the quality of the pizza. Customers consistently mention that the pizza is fantastic and delicious. It seems that the price of the pizza is also reasonable, as one customer mentions that the price-performance ratio is good. This suggests that customers feel they are getting a good value for their money at D.O.C. @ Hoist House place.

Another strength mentioned is the level of service provided by the staff. Multiple comments mention that the staff is accommodating and friendly. Customers appreciate the attentive and helpful service that they receive while at the pub. This positive interaction with the staff contributes to the overall enjoyable experience of dining at D.O.C. @ Hoist House place.

The atmosphere and concept of the pub are also strengths mentioned in the comments. Customers describe the venue as interesting and nice, with a good menu choice. The concept of the "Bottomless Brunch" is specifically mentioned as a super experience. This concept allows customers to enjoy unlimited pizza, prosecco, house beer, or wine for 90 minutes, which customers find to be great value. The availability of a happy hour and a bar upstairs also adds to the overall appeal of the pub.

However, there are also some weaknesses mentioned in the comments. One customer mentions that not everything on the menu was available, suggesting that the pub may sometimes run out of certain food options. This could be disappointing for customers who have their hearts set on a particular dish.

Another weakness mentioned is inconsistent customer service and conflicting information provided by the staff. One customer shares an experience where they were told conflicting information about the bottomless pizza deal and were ultimately denied the deal due to arriving late. This lack of clarity and inconsistent communication can be frustrating for customers and detract from their overall experience.

There are also a couple of incidents mentioned in the comments that highlight some potential safety concerns. One customer mentions that their pizza was burnt underneath, suggesting that the quality control in the kitchen may need improvement. Another customer mentions that a member of their party slipped and fell due to flour on the floor outside the toilets. While the staff compensated the customer with a complimentary drink, it shows that the cleanliness and safety of the premises may need attention.

In conclusion, D.O.C. @ Hoist House place has several strengths that make it an enjoyable dining experience for customers. The quality of the pizza, the accommodating staff, and the overall atmosphere of the pub are mentioned as positive aspects. However, there are some weaknesses that should be addressed, such as inconsistent customer service, potential food quality issues, and safety concerns. By addressing these issues, D.O.C. @ Hoist House place can further improve its overall customer experience.

Best TL Reviews

Pizza war gut als vom Preis Leistungsverhältnis Seite kann man nichts sagen warte Zeit etwas länger aber es ist auch immer gut besucht. Aber das Personal ist zuvorkommend kann man nichts sagen.

Ist ein guter Pup.

Fantastic pizza, they are very accommodating with options and changes, but fully well worth returning to!

Nice pub. We bought 2 alcholic free drinks and were very sweet and elaborated. I taste the Italian spritz. I'm italian and i know that here the spritz doesnt exist, but here is acceptable, other pubs... No comment xD

Interesting underground venue, good menu choice, though not everything available.

Good service and food.

Super place!!!

A group of us went here and had the "Bottomless Brunch". This gives you unlimited pizza, prosecco, house beer or wine for 90 minutes. I have to admit being a little uncertain prior to attending at how quick the service would be...but I wasn't disappointed. The pizzas we'd ordered came out quickly and the prosecco and beer was frequently topped up.

Lots of different pizzas to choose from and very good value. Would definitely recommend.

They is have a bar upstairs too. They offer "Happy hour" from midday until 8pm. Their house beer is £3 so again, great value.

Great concept. Really nice place to have drinks and pizze are delicious and quickly served.

Not as good as it used to be. Customer service doesn't exist. Staff tell you conflicting things: told over the phone the bottomless pizza deal lasts all day, booked a table for 7pm but unfortunately trains were delayed on the night meaning we would be late for our booking. Tried ringing the restaurant several times, no answer. Arrived at 7.30pm to be told we couldn't have the deal as it can't be put through the till after 7pm. Why tell me it lasts all day then?

Pizza burnt underneath. Member of our party slipped and fell on all the flour on the floor outside the toilets. Had a drink knocked off the bill as compensation. Wow. Thanks.