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Douglas Arms

+44 1595 693787
67 Commercial Rd, Lerwick, Shetland ZE1 0NL United Kingdom of Great Britain and Northern Ireland
Open Today: 11:00 AM - 01:00 AM

Quick Facts About Douglas Arms

Douglas Arms place has several strengths that contribute to its popularity among patrons. Firstly, it is described as a "schöne Kneipe" (beautiful pub). This suggests that the physical appearance and ambiance of the establishment are appealing. This is further supported by the comment praising the "great atmosphere" and the traditional nature of the pub, which is recommended by multiple reviewers as being "urtümliche" (original). The cozy and warm atmosphere of the pub is highlighted as a positive aspect.
The service at Douglas Arms place is highly rated by customers. The staff and owner are described as "very friendly" and "lovely." This highlights the positive customer service experience, which plays a significant role in creating a welcoming and enjoyable environment. This is an important strength for any establishment, as friendly and attentive service enhances the overall customer experience and encourages repeat visits.
The drink selection and pricing at Douglas Arms place are also viewed positively. It is praised for offering "good drinks at adequate prices." Providing high-quality beverages at reasonable prices is an important aspect of attracting and retaining customers. This strength suggests that the establishment strives to offer value for money, which is appreciated by patrons.
Additionally, Douglas Arms place is positively referred to as a great local pub. This implies that it has become a social hub within the community, emphasizing its importance as a gathering place for locals. Having a strong local following is beneficial for any establishment, as it creates a sense of community and fosters customer loyalty.
However, there are also some weaknesses identified in the comments. One recurring comment is about the lighting in the pub. It is mentioned that the pub is quite bright and intense when entering. This could be seen as a weakness as it may create a less cozy and relaxed atmosphere. The suggestion to dim the lights or turn a few off implies that a less intense lighting arrangement would be more desirable for patrons.
Another criticism is the lack of background music in the pub. While one comment describes the lack of music as making the atmosphere "weird," another commenter suggests that having a TV or background music would improve the overall experience. This raises the weakness of a potentially lacking ambiance due to the absence of background music. Background music helps to set the mood and create a more lively and vibrant atmosphere, which is often expected in a pub setting.
Lastly, it is mentioned that there is a pool table in the bar side of the pub. While this could be seen as a positive addition to attract customers, there is a cautionary note to avoid being roped into a specific game called "killer pool." This implies that the pub may have a pushy or overly competitive atmosphere when it comes to certain activities. This could be seen as a weakness as it may discourage some patrons who prefer a more relaxed and inclusive environment.
In conclusion, Douglas Arms place has several strengths that contribute to its appeal, including the beautiful and traditional ambiance, friendly service, and good drink selection at adequate prices. However, there are also a few weaknesses mentioned, such as the bright lighting, lack of background music, and a potentially competitive atmosphere when it comes to certain activities. By addressing these weaknesses, Douglas Arms place could further enhance its overall customer experience and solidify its position as a popular pub in the area.


Best TL Reviews

Schöne Kneipe, gute Getränke zu adäquaten Preisen. Sehr freundliche Bedienungen. Gerne wieder.
Urtümliche Kneipe...sehr zu Empfehlen
Super
Great atmosphere to meet up with family and relax. A little too bright however, maybe dull the lights or turn a few off perhaps as it's very intense when you walk in ????
Great local pub, standard selection of drinks available. Pool table in the bar side, avoid being roped into killer pool though.
Great atmosphere and the staff & owner are just lovely. If you ever go to Lerwick, Marlex is the prefect watering hole.
This is a nice pub but strangely had no background music so the atmosphere felt a little weird. A TV on or some BGM would have made it so much better.
The bar has two rooms. I prefer the R 'wing' - it looks like old fashion pub with a 'heavy', warm brown colours... Very cosy.

Place Pictures

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Douglas Arms Info

Amenities

Service options
Health and safety
  • Mask required
  • Staff required to disinfect surfaces between visits
Highlights
  • Bar games
  • Great cocktails
  • Live music
  • Sport
Offerings
  • Alcohol
  • Beer
  • Wine
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 11:00 AM - 01:00 AM
Tuesday 11:00 AM - 01:00 AM
Wednesday 11:00 AM - 01:00 AM
Thursday 11:00 AM - 01:00 AM
Friday 11:00 AM - 01:00 AM
Saturday 11:00 AM - 01:00 AM
Sunday 11:00 AM - 01:00 AM

How to go there

Location