El Patrón Barber Shop

+1 480-835-8084

734 E Broadway Rd Suite G, Mesa, AZ 85204 United States of America

Open Today: -

Quick Facts About El Patrón Barber Shop

El Patrón Barber Shop is a barber shop that has received a mix of positive and negative comments from its customers. In order to assess its strengths and weaknesses, it is important to analyze the customer feedback provided.

One recurring strength mentioned by customers is the quality of the haircut. Several customers mentioned that they received great haircuts and that the barbers, particularly Jorge and George, did a great job. They praised the cleanliness of the haircuts and mentioned that they always left the shop satisfied with the results. This indicates that the barbers at El Patrón Barber Shop have the necessary skills and expertise to provide quality haircuts, making it a reliable place for customers looking for well-executed cuts.

Another strength that can be inferred from the comments is the affordability of the services. Customers mentioned that they received great haircuts for a great price, implying that the barber shop offers competitive pricing. This could be a significant advantage for El Patrón Barber Shop, as it can attract customers who are looking for quality haircuts at a reasonable price.

However, there are also some weaknesses mentioned in the comments. One of the most common complaints is the long waiting time. One customer mentioned that they had to wait for an hour and were then told that the appointments were preferred, causing frustration. This indicates a potential issue with customer service and organization. Customers expect to be informed about the appointment-only policy beforehand and may feel dissatisfied if they are made to wait without prior notice. Additionally, another customer mentioned that the shop was small, suggesting that it may not have adequate space to accommodate all customers comfortably. This can be viewed as a weakness, as customers may prefer a more spacious and comfortable environment while getting their haircuts.

Another weakness that is evident from the comments is the issue with customer service. Several customers mentioned that they experienced rudeness and unfriendly behavior from one of the employees, Elena. They mentioned that she showed antipathy and gave bad looks to customers. This is a significant weakness as customer service plays a crucial role in the success of a business. Rude behavior can leave customers feeling dissatisfied and may lead to negative word-of-mouth, which can ultimately impact the reputation and success of El Patrón Barber Shop.

Furthermore, one customer mentioned that Elena only likes to attend to men and not children. This indicates a potential bias in service and may make customers with children feel unwelcome and excluded. This can be considered a weakness for the barber shop, as it is important to cater to a diverse range of customers and make everyone feel welcomed and valued.

In conclusion, El Patrón Barber Shop has both strengths and weaknesses. Its strengths include the quality of the haircuts, the affordability of the services, and the skills of certain barbers. However, there are also notable weaknesses such as long waiting times, a small and potentially uncomfortable space, and issues with customer service, particularly the rudeness displayed by one employee. It is important for the barber shop to address these weaknesses and improve upon them in order to enhance the overall customer experience and reputation of the business.

Best TL Reviews

Me hicieron esperar una hora para que al último me dijeran que es con pura cita solo porque Hiba sucio saliendo de trabajar

El servicio es termino medio no te respetan el orden de llegada de los clientes además de ser un lugar muy pequeño.

La verdad deja mucho que desear el lugar pero el trabajo de ellos es bueno lastima de antipatía y las malas caras que ofrecen al cliente

Just moved to the area 2 months ago and took a complete risk on coming here. Thank goodness Jorge took great care of me, I always get a boring mid bald fade and beard trim. Always on point

Great haircut. Quick and efficient.

los muchachos dan muy buen servicio pero Elena es muuy grocera cuando llebas niños solo le guata atender a hombres no niños no me lo ah echo solo a mi conosco a varias que lastima porque tengo muchos años conociendo a Lupe y su hermana da pesimismo servicio

Got A GREAT HAIR CUT HERE FOR A GREAT PRICE!!!!! THE LADY WAS FRIENDLY

George does a great job!! Super clean haircut everytime!

Best Skin Fade in the Valley! George does a great job everytime!