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Elm Park Cafe

+44 1708 478525
25 The Broadway, Hornchurch RM12 4RW United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Elm Park Cafe

The Elm Park Cafe has received a mix of positive and negative comments, providing a comprehensive view of its strengths and weaknesses.
Starting with the strengths, many customers praised the quality of the food. The traditional breakfast and sandwich were mentioned specifically, indicating that the cafe excels in these menu items. The food was described as good, with great quality, and the descriptions of the panini chicken bacon avocado mayo were positive, suggesting that the taste and flavors were enjoyable. The atmosphere of the cafe was also highly praised, described as lovely and friendly, with a nice sunny day being specifically mentioned. This indicates that the cafe offers a pleasant and warm environment for customers to enjoy their meals.
The level of cleanliness at the Elm Park Cafe was repeatedly commended. Customers mentioned that the cafe was spotlessly clean, indicating that the staff takes care of the cleanliness and hygiene of the establishment. This is an important strength, as a clean and well-maintained environment contributes to a positive dining experience.
Additionally, the cafe was said to be reasonably priced, representing good value for customers. The affordability of the cafe is likely a draw for many, making it an attractive option for those who want good food at a fair price. The variety of coffee options was also mentioned, suggesting that the cafe has a diverse menu that caters to different tastes and preferences.
Moreover, the staff at the Elm Park Cafe received positive feedback. They were described as lovely, welcoming, and friendly. These comments indicate that the staff is attentive, providing good customer service. The fact that it feels like home, with the staff going above and beyond to accommodate customers, is a significant strength that can create a loyal customer base.
Moving on to the weaknesses, one customer expressed disappointment with the minimal filling in their panini chicken bacon avocado mayo. The customer felt that they did not receive enough chicken, mayo, and avocado for the price they paid, comparing it negatively to the filling of sandwiches at Greg's for a lower price. This suggests that portion sizes may be inconsistent or not meeting customer expectations, which can lead to dissatisfaction.
Another customer had issues with the customer service, expressing dissatisfaction with a server who was described as crazy rude. Additionally, the complaint mentioned that a friend's chicken was cold, implying issues with the preparation and temperature control of the dishes. This negative experience with both customer service and food quality can be detrimental to the reputation of the cafe.
Finally, one customer described the pancakes at the Elm Park Cafe as trash, stating that they made them feel like vomiting. This negative reaction to the food indicates a significant weakness in the quality and taste of the pancakes. This could potentially impact the overall perception of the cafe's food offerings.
In summary, the Elm Park Cafe has several strengths, including good food quality, friendly atmosphere, cleanliness, affordability, variety of coffee options, and welcoming staff. However, there are also weaknesses, including inconsistent portion sizes, issues with customer service and food quality, and negative reactions to specific menu items. Addressing these weaknesses while leveraging their strengths can contribute to the continued success and improvement of the Elm Park Cafe.


Best TL Reviews

Breakfast on a nice sunny day here with mates. We had the traditional breakfast and a sandwich and fresh orange juice.
Good food. Good quality Great service.
Definitely cured my hangover for sure.
Great food, lovely friendly atmosphere... spotlessly clean... highly recommended
So many coffee options nowadays, but this place is now my regular , very good friendly and reasonably priced. Proper cafe ????
Today I ordered two panini chicken bacon avocado mayo. It has minimal filling inside. Very disappointed considering they cost almost £5 each!
Hardly much chicken, mayo and avocado as you can see in the pictures! I think
I'm better off getting a Greg's banquette next time which you know they proper fill the sandwiches for 2/3 of the price.
I love this cafe. The staff are so lovely and welcoming. Feels like home. Nothing too much effort. Amazing food and great value. Visit whenever I can.
Nice little place . Went there because people recommended it..it was cheap but very nice . Definitely go there
Customer service clearly needs to be working on, the guy who served us was crazy Road, my friends chicken was cold. I liked my omelette, chips but the pancakes were TRASH! Made me feel like vomitting
Great food and a great place to catch up with good friends.

Place Pictures

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Elm Park Cafe Info

Amenities

Service options
  • Outdoor seating
  • Kerbside pickup
  • No-contact delivery
  • Delivery
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
Offerings
  • Coffee
  • Free water refills
  • Kids' menu
  • Vegetarian options
Dining options
  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating
Amenities
  • Gender-neutral toilets
  • Good for kids
  • High chairs
  • Toilets
Atmosphere
  • Casual
  • Cosy
Crowd
  • Family friendly
  • Groups
Payments
  • Cash only
  • Debit cards
  • NFC mobile payments

Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

How to go there

Location