Quick Facts About Dehli Divan
Delhi Divan Place has several strengths based on the comments provided. One of the main strengths is the quality of the food and service. Multiple customers have mentioned that the food was delicious and that they have been going to the restaurant for years without ever being disappointed. This consistent positive feedback suggests that the restaurant consistently delivers on taste and quality, making it a reliable choice for customers.
The attentive staff and excellent service is another strength of Delhi Divan Place. Customers have praised the staff for being friendly, kind, and always going above and beyond. This level of attentiveness adds to the overall dining experience and makes customers feel valued and appreciated.
The restaurant also receives positive comments about the ambiance and decor. One customer mentions that the interior is beautiful and suitable for large parties. This suggests that Delhi Divan Place creates a pleasant and comfortable environment for diners, enhancing their overall experience.
Another strength highlighted in the comments is the option to bring your own alcohol, which saves money for customers. This appeals to those who want to enjoy a drink with their meal without having to pay the marked-up prices of a restaurant.
However, there are also some weaknesses identified in the comments. One customer had a disappointing takeaway experience, where the food was tasteless and slightly warm. Additionally, the delivery was an hour late, and there was no apology from the delivery person. This highlights a lack of consistency in the quality of the food and service, and a failure to meet customer expectations.
Another customer had a similar negative experience with the food being bland and tasteless. They also encountered a mistake with their order, and when they raised the issue to the waiter, it was not initially acknowledged. The attempt to remedy the situation with a complementary dessert backfired when the dessert served was frozen. This highlights a lack of attention to detail and a failure to properly address customer concerns.
Furthermore, one customer mentions that they received a voucher for a return visit but decided not to use it. This suggests that the restaurant's attempts to rectify a negative experience and retain customers may not always be successful.
Finally, one comment mentions that the restaurant used to be called "Red Peppers" and needed a revamp. While it is not explicitly stated as a negative, it implies that the previous restaurant had its own strengths and may have been preferred by some customers. This suggests that the rebranding and renovation may not have resonated with all customers.
In conclusion, Delhi Divan Place has strengths in the form of consistently delicious food and attentive service, a pleasant ambiance, and the option to bring your own alcohol. However, there are weaknesses in terms of inconsistent quality, mishandling of customer complaints, and a lack of satisfaction with takeaway experiences. The restaurant would benefit from addressing these weaknesses to ensure a more consistent and enjoyable dining experience for all customers.
Best TL Reviews
Booked a Table tonight. Food and service was perfect. Had mix grill starter x 2. An 2 main courses an 2x nanns. Everything was delicious. Have been going here for years an NEVER been disappointed. 5 stars is not a high enough rating as staff are so attentive too. Thanks again for wonderful evening will go again soon. From Nicole
Had an takeaway from here which cost us around £40 which arrived an hour late, had no apology from delivery man but we both werent happy. The man on the phone offered us money off on our next order. Food was tasteless and slightly warm.. the last ever time we ordered from them... bring back red peppers they were the best delivery came early or on time, food hot and polite friendly staff! Avoid if considering a takeaway.. save your money
My partner and I visit regularly and every time we do, we have a fantastic experience. Friendly kind staff who always go above and beyond and the food is beautiful on every occasion. I always ust to stick to the same dish when ever I went out for a Indian but iv since been trying new things thanks to red peppers as I know everything we have is always delicious.
Frustratingly dissapointed. Menu looked great and we ordered a lamb and chicken dish with a couple of naans. To say the food was bland would be a compliment, it was totally tasteless. Read so many raving review's about this place so changed my Valentines plans to make sure I could go there but was left disappointed. Ordered a special naan and a chilli garlic naan, I knew the special came with cheese but werent expecting it on my chilli garlic one, when I mentioned to the waiter he said oh yeh, the chef made a mistake andand it on there aswell, so he werent actually going to tell me. When I spoke to someone at the end he apologised and asked us to hang about for another 15-20 mins whilst he brought us out a complementary dessert. Good gesture backfired. He brought us out 2 slices of strawberry gateau......that was totally fresh out the freezer and was still frozen. I was also offered a voucher for a return visit, which I left on the counter. Although I was given a discount off the final bill, I wont be returning.
Fantastic restaurant. I have been visiting for the last few years with various members of my family. Huge portions and always a enjoyable meal without fail. More and his team are a class act.
Absolutely lovely food, great choice, service is good. Also you can BYO booze which saves alot. Used to go there when it was called ' Red peppers', place needed a revamp, well it has now, looks really nice.
went here last night amazing meal. it is still under construction outside as its brand new only opened a week ago but dont let the building works on the carpark put you off. meal was gorgeous. decore inside beautiful big enough too for large parties. well worth a trip licensed bar too
Lovely place to eat Asian food. Staff are good and know their job just been returned so very clean and done to high standard.
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