Fish R Us

+44 20 8644 8574

17, The Market, Wrythe Ln, Sutton, Carshalton SM5 1AG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Fish R Us

Fish R Us is a restaurant that specializes in fish and chips. Based on the comments provided, there are both strengths and weaknesses worth considering.

Starting with the strengths, one comment emphasizes how delicious the freshly roasted chicken is at Fish R Us. This positive feedback suggests that the restaurant is capable of providing quality food that appeals to customers. Additionally, the comment mentions that the presentation of the food is on point, indicating that the restaurant takes care in ensuring the visual aspect of their dishes.

Another positive comment praises the availability of seating in the back, suggesting that the restaurant offers a comfortable environment for customers to dine in.

Multiple comments recommend trying Fish R Us, indicating that the overall experience of the restaurant is favorable and they are satisfied with the food they received.

One commenter specifically praises the friendly service at Fish R Us, emphasizing the importance of good customer service in creating a positive dining experience.

Lastly, one comment highlights the variability of the menu, specifically mentioning classic childhood favorites such as pea fritters and spam fritters. This shows that Fish R Us offers a diverse range of options for its customers.

However, there are also several weaknesses that need to be addressed. One comment expresses disappointment in the quality of the fish and chips, mentioning that the batter was not the same as before and was burnt. Another comment mentions that the kebab they ordered was lackluster and experienced issues with taste and cooking.

Furthermore, a customer claimed that the service and food have significantly declined under new ownership, contradicting the positive comments about friendly service. This indicates a potential inconsistency in the quality of the overall experience.

A significant complaint made by a customer is that Fish R Us overcharged for their order by £10. This issue was compounded by the fact that the delivery charges were supposed to be free according to the advertised leaflet sent out. This discrepancy in pricing and misleading information can lead to a loss of trust and reputation for the restaurant.

Another negative comment highlights the issue of stale and burnt chips being served, further confirming the inconsistency in food quality.

Another customer expressed dissatisfaction with their kebab, stating that they received the wrong sauce and had to construct the kebab themselves. This suggests a lack of attention to detail and a failure to meet customer expectations.

Overall, while Fish R Us has some strengths such as delicious roasted chicken, friendly service, and a diverse menu, there are significant weaknesses that need to be addressed. Inconsistent food quality, issues with pricing and delivery, and lapses in attention to detail all contribute to a negative dining experience. These issues should be dealt with to ensure customer satisfaction and a positive reputation for Fish R Us.

Best TL Reviews

Just had a delicious freshly roasted chicken at fish r us and definitely the best I've had so far????so yummy! Go give it a try!! Highly recommend! Presentation on point!

I bought fish & chips 2 weeks ago and it was awful. I paid alot of money and the tast was horrible. The batter is not the same as i bought before and not cooked properly - burnt. Also, I bought kebab and that too tasted awful. There was no taste in it at all and it was a bit raw. A new owner has taken over and the service and food has gone down hill. It use to have nice fish & chips - very disappointing- will not recommend or buy from here anymore.

Avoid like the plague!

We ordered from them last week after they sent out leaflets with competitive pricing compared to our local. The meal itself was 'ok'. Chips were soggy but the fish was nicely cooked.

However, we noticed after that they had charged exactly £10 more than they were supposed to. When we complained, they said that their prices had gone up and the extra had to cover delivery charges. This is despite the fact that they were advertising free delivery and the price list was posted merely days before.

Not a good look when you're trying to get new customers and the first thing you do it try to steal from them.

Horrible service, change your ways please and serve your customers fresh food. I am in disbelieve that you even have the guts to sell stale burnt chips .

Asked for garlic sauce, and got a stupidly hot chilli sauce and you have to make the kebab yourself!!!! A literal pile of salad, meat and bread that you then have to construct yourself which I can't do as well a trained kebab maker.

Overall unimpressed, plenty of other kebab shops around the area I'll be using in future.

I haven’t been here for awhile but I will definitely make this a regular haunt now, with a classic to my childhood days of pea fritters, spam fritters and luscious crispy battered haddock the place and price is great with seating in the back, not to forget the slushies are cool too.

Med cod was lightly battered & cooked perfectly. Chips freshly cooked too. My husband had the chicken shish kebab & he was very pleased with the taste & with the presentation.

Very friendly service.

Would definitely recommend Fish R Us! ????????

Myself and my son Kieran go to this fish shop most days and their food is delicious, their chips are some of the best in Crawley. Would definitely recommend to anyone, the owners are also very lovely people.