Quick Facts About Estetica Palmas
Estetica Palmas Place, based on the comments, seems to have several strengths that contribute to a positive client experience. Firstly, the hairdressers are described as patient, nice, and courteous. This indicates that they prioritize customer satisfaction and aim to make clients feel comfortable during their visits. The comment about the hairdresser being patient with a 4-year-old suggests that the salon is also welcoming to families with young children. Overall, the friendly atmosphere created by the staff is a major strength of Estetica Palmas Place.
The second strength is the quality of service provided. Many of the comments express satisfaction with the haircuts received. The comment mentioning the professionalism and skill of one specific hairdresser indicates that Estetica Palmas Place employs competent and experienced staff. Customers appreciate the fact that their hair is cut well and that they leave the salon feeling happy with their appearance. This is crucial for a hair salon as it builds customer loyalty and leads to repeat business.
Additionally, some comments mention reasonable prices, which can be considered a strength. The comment about the average price for men's haircuts being around $10 indicates that Estetica Palmas Place offers competitive pricing. Affordable pricing is appreciated by customers, especially in today's economy, and can attract new customers who are looking for value for their money. The mention of uncertain pricing for women's haircuts suggests that the salon could benefit from providing clearer information about their pricing structure to ensure transparency for all customers.
Another strength mentioned in the comments is the short wait time. The range of 5-30 minutes suggests that Estetica Palmas Place efficiently manages appointments and serves customers promptly. Short wait times are crucial for customer satisfaction as they minimize inconvenience and allow clients to schedule their appointments more effectively.
Despite these strengths, there are a few weaknesses that should be addressed by Estetica Palmas Place. One comment mentions a negative experience with long waiting times, specifically over an hour and a half. This indicates that the salon may struggle with managing its demand during peak hours or may have been understaffed on that particular day. Prolonged waiting times can create frustration and dissatisfaction among customers, leading them to seek alternatives. The salon should address this issue by implementing better scheduling or hiring additional staff during peak hours to reduce waiting times.
Another weakness mentioned is a negative experience where the customer did not receive the desired haircut. This highlights a potential inconsistency in the quality of service provided by the hairdressers at Estetica Palmas Place. It suggests that there may be a need for better communication between the hairdressers and clients to ensure that the desired style is achieved. Additionally, ongoing training and skill development programs for the hairdressers can help maintain a high standard of service and minimize instances where customers feel dissatisfied with their haircuts.
Furthermore, one comment describes an unprofessional incident where a hairdresser stopped cutting hair to answer a phone call and engage in personal conversation. This not only contributes to poor customer experience but also reflects negatively on the salon's professionalism and dedication to providing quality service. Estetica Palmas Place should emphasize the importance of professionalism and ensure that all staff members are committed to serving clients strictly during their appointments.
In conclusion, Estetica Palmas Place has several strengths that contribute to a positive customer experience, including friendly and patient staff, reasonable pricing, quality service, and short wait times. However, there are also a few areas of improvement that should be addressed, such as long waiting times, potential inconsistencies in haircut outcomes, and maintaining professionalism during appointments. By addressing these weaknesses, Estetica Palmas Place can further enhance its reputation and attract more loyal customers.
Best TL Reviews
I took my 4 year old here and the guy cutting his hair was so patient with him and was absolutely so nice!!!! The ladies here are also very nice and talkative! I’ll definitely be coming back here for my son’s haircuts! ????
This is the only estetica that I will take my kids to. All the hairdressers are amazing!
Very nice place to cut your hair nice and courteous really like it
This place offers decent service at a great price. Haircuts for men average around $10, as for the women's pricing I'm not to sure on. Wait time is typically between 5-30 minutes.
Siempre me han dado un trato EXTRAORDINARIO. La peluquera Vanesa es una gran profesional, muy buena. Siempre me ha cortado el pelo muy bien y me ha peinado muy guapa.
Los precios son razonables.
¡Volvería SIEMPRE a Estetecia las Palmas!
Muy mal.....! Mal servicio al cliente. Esperé más de hora y media para que me atendieran. No puede ser posible que una sola persona este cortando pelo. Y cuando fuí a pagar todavía me preguntan que si quiería dejar propina....! ????Por favor....! ????????
Very rough didn’t get the haircut I wanted don’t come her
The lady stopped cuttingy husbands hair to answer her phone we sat there for 30 minutes while ot was only us in the store so she could put her makeup on and talk to another sytlist
Estetica Palmas Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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